Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“I have 3 slipcovers from Comfort Works now for 3 Ikea sofas. The original slipcovers had to be replaced due to my 3 cats destroying them. I ordered Comfort Works covers in Performance Velvet and Claw Proof Velvet and both have proved indestructible. I even had them make a custom cover for an ottoman I made and it fit perfectly. The slipcovers are well made and arrived quickly, plus they have way more colors than Ikea. The customer service was excellent for all the orders! I would totally recommend them.”

Comfort Works 5 star review on 25th August 2021

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Posted 3 years ago

Hey there, Natasha! We can't thank you enough for leaving us such a wonderful review. We're ecstatic to hear that you're enjoying your covers - your Kivik is looking absolutely stunning. Thank you again for trusting us with your slipcovers and for your continued support :) - Mira from Comfort Works

Posted 3 years ago

“First of all, I was so happy to find a company who made replacement covers for my futon. I had some questions before ordering and was answered (emailed) that same day. I placed the order and received updates on progress and shipping, then got an email soon after I received the covers to see if everything was OK. The covers arrived weeks ahead of the date given. I am very happy with the price, quality, & correspondence of Comfort Works. Great job!”

Comfort Works 5 star review on 24th August 2021

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Posted 3 years ago

Hey there! Thank you so much for taking the time to leave us such a fantastic review. We're so happy to hear that you're enjoying your new covers - your Allerum looks absolutely amazing. Thank you again for choosing us and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“Beyond grateful for the "custom" covers from Comfort Works. We chose the claw proof Velvet Cream fabric and the covers are beautiful and fit perfectly. Customer service is amazing and professional.”

Comfort Works 5 star review on 23rd August 2021

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Posted 3 years ago

Hey there, Veronica! Thank you so much for leaving us such a great review. We're so happy to hear that you're enjoying your new covers - your sofa is looking absolutely fantastic. Thank you again for choosing us and for all your trust and support :) - Mira from Comfort Works

Posted 3 years ago

“We where looking for a cover, ‘cause our sofa is not still in commerce, but it’s still good “inside”. We bought a 100% cotton cover and we are completely satisfied: good reception, good material, well packed and perfect on our “new sofa”. We think that everybody has to do something to “make the difference” for the hearth, I’m happy that there’s not another old sofa in a dump somewhere!”

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Posted 3 years ago

Hey there, Pavan! Thank you so much for leaving us such an insightful review. We're so happy to hear that you're enjoying your Ektorp's fresh look and that another trusty sofa was saved from the landfill! Thank you again for trusting us with your slipcover and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“We wanted to replace our ikea couch initially but decided to just change the cover. We loved the options comfort works provided — we decided to go on the more expensive side and get the performance blend and it is definitely premium quality. Love that you can order sample fabrics first to see the color and texture. The product fit just like the original cover and is much better than the original fabric! Now all we need is a new rug!”

Comfort Works 5 star review on 22nd August 2021

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Posted 3 years ago

Hey there! Thank you so much for leaving us such a fantastic review. We're beyond ecstatic to hear that you're enjoying your Flottebo's new look - it looks absolutely stunning. Thank you again for trusting us with your slipcover and we wish you all the best with your search for the perfect rug! :) - Mira from Comfort Works

Posted 3 years ago

“COMFORT WORKS is fully recommended for a quality, long lasting, money worth new relationship with your sofa. Our good IKEA Friheten sofa was peeling away. So I found COMFORT Works initially in my online search, but did not consider it seriously: too far from Europe, too expensive for just a cover and, despite the stellar reviews, still a risk if needing a return/refund. When I got a discount promotion, I took the plunge: sofa cover plus bed cover (it's a separate part). The most amazing part of the process was the customer service: they rectified my order when i realised I made a mistake and returned the money. I really appreciate that the storage below the long chaise remains fully accessible, since there is a cover just for the chaise. Also the hidden pull-out bedbed is still fully accessible by simply lifting the sofa cover's skirt. And all can be simply removed and washed. It completely changed the outlook of our living room into a luminous comfy mood. At all steps we could count on the constant kind assistance of the COMFORT WORKS customer service: they must be really an amazing bunch! After a couple of months of use, this time with full confidence, we got a second cover in brushed cotton. We also added the Standard Built-In USB Package, which is just 15 euro more. And boy, we do love it. Its softness, amazing relaxing color, and the possibility to recharge your phone directly from the sofa: amazing. It's like touching velvet but with a refreshing cotton feeling that makes it perfect for spring and summer.”

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Posted 3 years ago

Hey there, Monika! We can't thank you enough for taking the time to leave us such a wonderful review. We're over the moon to hear that you're enjoying your new covers and that your experience with us was a stellar one. On behalf of the team, it was an absolute pleasure working with you and we wish you an amazing day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“I just received my Stockholm sofa covers and I am delighted! Easy to put on, beautiful fit, brushed cotton fabric has a great feel, color true to sample… I am so glad I went with comfort works. What I also appreciated the most was how responsive and personal the company representatives were over email. Thanks for a wonderful experience!”

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Posted 3 years ago

Hey there, Rajji! We can't thank you enough for leaving us such a wonderful review. We're over the moon to hear that you're enjoying your Stockholm's new feel and that your experience with us was nothing short of pleasant. Thank you again for all your support! :) - Mira from Comfort Works

Posted 3 years ago

“I couldn’t have asked for a better fit. The quality of materials and craftsmanship were worth every penny!”

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Posted 3 years ago

Hey there, Steve! We can't thank you enough for all the kind words. We're so happy to hear that you're enjoying your Kramfors's brand-new look. Thank you again for trusting us with your covers and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“great match for my leather Ikea sofa. Quick turnaround and great quality. Would not hesitate to recommend / use again.”

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Posted 3 years ago

Hey there! Thank you so much for the kind words. We're beyond ecstatic to hear that your experience with us was nothing short of pleasant - thank you again for all your trust and support :) - Mira from Comfort Works

Posted 3 years ago

“Tissu de très bonne qualité, housse parfaitement adaptée au canapé.$ Livraison parfaite!”

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Posted 3 years ago

“We ordered a new slip cover for our 10 yr old sofas. The fabric was top quality and the chosen color was even better than on the web site. All parts fitted 100%, and were replaced with no problems. Speedy delivery, fair price - I will be your ambassador any time. Thank you.”

Comfort Works 5 star review on 20th August 2021

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Posted 3 years ago

Hey there! We'd like to say a massive thank you for leaving us such a glowing review - your space looks absolutely breathtaking. We're so happy to hear that you're enjoying your Sandby's new look. Thank you again for trusting us with your slipcover and we wish you a wonderful day ahead :) - Mira from Comfort Works

Posted 3 years ago

“I ordered a new slip cover for my 10 year old IKEA Karlstad chair from Comfort Works and am very happy with my purchase. The cover fit very well onto the chair and makes it look brand new. Great service and communication from the company as well. I'd do business with them again.”

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Posted 3 years ago

Hey there, K! Thank you so much for leaving us such an amazing review. We're over the moon to hear about your Karlstad's new look and that your experience with us was nothing short of pleasant. Thank you again for your trust and continued support :) - Mira from Comfort Works

Posted 3 years ago

“Unser 20 Jahre altes Ektorp Schlafsofa sieht wieder wie neu aus! Wir lieben die Farbe und die Textur des neuen Sofabezugs. Er wurde schnell geliefert und passt wie angegossen. Danke!”

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Posted 3 years ago

Hi Katharina, vielen Dank und es freut uns, dass du happy bist!

Posted 3 years ago

“I had an amazing experience with comfort works as did my sofa😊! After a measurement confusion I got in touch and the prompt warm service I received was excellent. It was reassuring especially during incredibly difficult times ( COVID-19) to receive the customer service support I did was much appreciated. I had my covers in no time and my contact checked in to see if all went well. It did and I would recommend comfort works quality sofa covers any day.”

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Posted 3 years ago

Hey there, Samantha! We can't thank you enough for leaving us such a stellar review - your Nockeby looks amazing. While it has been an unprecendented time, we're so happy to hear that your experience with us was nothing short of pleasant. We truly appreciate all your support and wish you a fantastic day ahead :) - Mira from Comfort Works

Posted 3 years ago

“I bought the Kivek chaise cover in Kino Sunset. It looks awesome. Great color, love the fabric. So happy with my purchase- it also arrived pretty quickly.”

Comfort Works 5 star review on 19th August 2021

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Posted 3 years ago

Hey there, Fran! Thank you so much for leaving us such a wonderful review. We're so happy to hear that you're enjoying your new covers - your Kivik is looking fantastic. Thank you again for all your support and have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Lovely customer service- really helpful and prompt responses. Got our cover quickly as well and really happy with it. It has transformed our sofa.”

Comfort Works 5 star review on 18th August 2021

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Posted 3 years ago

Hey there, Joane! Thank you so much for leaving us such a glowing review - your sofa looks absolutely stunning. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and we wish you an amazing day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Au top! J’ai commandé une housse pour changer le revêtement de mon canapé Milano de Maison du Monde, et je suis extrêmement satisfaite : qualité des photos et descriptions sur le site pour choisir le tissu(possibilité de demander des échantillons si vous le souhaitez), rapidité (env 2 semaines en ce qui me concerne), livraison via FedEx, couleur et tissu correspondant à ce que j’avais imaginé, étiquette sur chaque coussin pour indiquer son positionnement, dimensions et ajustement quasi parfaits. Mon canapé a retrouvé une seconde vie!”

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Posted 3 years ago

“The product quality is solid and packaging was great too!”

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Posted 3 years ago

Hey there! Thank you so much for the kind words and we wish you an amazing day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Great company with an excellent customer service! Very friendly an helpful. I needed a special size, and all tough I first order the wrong one they made it. Yesterday the sofa cover arrived an it fits perfectly, it's worked very precisely. Thanks and best wishes to the team from comfort works.”

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Posted 3 years ago

Hey there, Niklas! Thank you so much for leaving us such a great review. We're beyond ecstatic to hear that you're enjoying your new covers and that your experience with us was nothing short of pleasant. Thank you again for your support and we wish you a fantastic day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Danke! ich bin begeistert, sauber genäht und besonders liebevoll verpackt. Ich kann sie nur weiterempfehlen. Herzliche Grüße aus dem schönen Salzkammergut1 Irmgard”

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Posted 3 years ago

Hallo und vielen lieben Dank! Es freut uns wirklich sehr, dass du rundum glücklich mit unseren Bezügen bist.

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews