Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,681 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every step of this process has been absolutely pleasant. I was delivered a couch cover that had 2 pieces that didn't fit. Not only were they very responsive, but then ask for measurements and sent me new prices that fit perfectly with no extra charge. Even before that they have been communicative and helpful. Highly recommend this product that's high quality with great customer service.”

Helpful Report

Posted 1 year ago

“Artículo muy bueno, buen servicio y buena calidad”

Helpful Report

Posted 1 year ago

“This chair cover is beautiful. it could have fit a little better on the right side for the price, but I haven't washed it yet, and it may change over time. but, it is beautiful and I will buy the matching cover for my softa.”

Helpful Report

Posted 1 year ago

“I love my new Arhaus Emory sofa and oversized chair slipcovers. They fit perfectly! I received them within a week of ordering. The best part is I paid about 1/2 of what I would have if I ordered it from Arhaus. Thank you Comfort Works!”

Helpful Report

Posted 1 year ago

“Le cuir est de très mauvaise qualité. Bien inférieur à ma précédente commande . La fermeture menace de lâcher à chaque usage . Vraiment déçu , est il possible d avoir un geste commercial.”

Helpful Report

Posted 1 year ago

Bonjour Rémi, Vraiment navrée d'entendre que nos housses de coussins ne sont pas à vos attentes. Un agent de notre équipe vient de vous contacter par mail afin de résoudre le problème rencontré. Nous espérons qu'une solution se trouve rapidement. Bien cordialement, Équipe Comfort Works.

Posted 1 year ago

“Wonderful product quality, speedy delivery and timely customer-care. Totally satisfied! :)”

Helpful Report

Posted 1 year ago

“They crafted a perfect new cover for my IKEA Ektorp sofa bed 2 seats. Excellent cotton fabric assembled with impressive care for details”

Helpful Report

Posted 1 year ago

“They crafted a perfect new cover for my IKEA Ektorp sofa bed 2 seats. Excellent cotton fabric assembled with impressive care for details”

Helpful Report

Posted 1 year ago

“Lieferzeit war kurz und der Überzug für das Ikea Sofa passt perfekt.”

Helpful Report

Posted 1 year ago

Hey Max, herzlichen Dank für deine Bewertung. So sollte es sein und wir freuen uns, dass du mit den Bezügen zufrieden bist! - Simon von Comfort Works

Posted 1 year ago

“Lieferzeit war kurz und der Überzug für das Ikea Sofa passt perfekt.”

Helpful Report

Posted 1 year ago

Hey Max, herzlichen Dank für deine Bewertung. So sollte es sein und wir freuen uns, dass du mit den Bezügen zufrieden bist! Alles Gute! - Simon von Comfort Works

Posted 1 year ago

“Lim s’est occupée de ma commande avec beauucoo de gentillesse et d’efficacité. Je n’arrivais pas à retrouver le produit dans la version cuir, que nous avions déjà acheté 3 ans auparavant chez eux et elle s’est occupée de tout. Très bonne finition, produit de qualité. Les seuls à proposer des housses sur des canapés de plus de 10 ans IKEA.”

Helpful Report

Posted 1 year ago

“Excellent quality and super friendly client service. Thank you so much!”

Helpful Report

Posted 1 year ago

“The product is top-notch. Our slip covers make the sofa look new again.”

Helpful Report

Posted 1 year ago

“I was pretty surprised at the quality and fit of this slipcover. It fits our PB sofa perfectly. The color matched the samples on the website well. The price was 1/3 of the cost of PB replacement. I'd buy again from this company! Delivery took around 2-3 weeks with the holidays.”

Helpful Report

Posted 1 year ago

“deuxième commande ,tres satisfait de la communcation et de la qualité des produits”

Helpful Report

Posted 1 year ago

“The signature velvet fits our KIVIK Sofa very well. The fabric and sewing are all very good. Highly recommend!”

Comfort Works 5 star review on 29th December 2023

Helpful Report

Posted 1 year ago

“とっても滑らかで、触っていると気持ちいいです！夏でも冬でもどちらでも快適そうで、選んで本当によかったです。”

Helpful Report

Posted 1 year ago

“Absolutely gorgeous!!! I orders the Signature Velvet in natural for my IKEA Stocksund chair and could not be happier! They got here super quickly too. 10/10 would and have highly recommended Comfort Works!!!!”

Comfort Works 5 star review on 28th December 2023

Helpful Report

Posted 1 year ago

“私の選び方が良くなかったのかサイズが小さいものが届きました。丸いところはジャストサイズですが長さが足りませんでした。汚れ防止にはなりそうなのでそのまま使います。生地の質感もナイロンっぽい感じで安っぽかったです。金額がまあまあするのに残念でした。”

Helpful Report

Posted 1 year ago

この度は貴重な意見をお寄せいただきありがとうございます。商品の状態の確認、また60日間保証についてもご説明させていただきたく、個別にメールを送信させていただきました。お手数ではありますが、ご確認いただけますと幸いです。

Posted 1 year ago

Helpful Report

Posted 1 year ago

Comfort Works is rated 4.8 based on 4,681 reviews