Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality product, easy ordering (after we’d utilised the swatch service), timely delivery and great communication all the way through. Highly recommend.”

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Posted 7 years ago

“Perfect service, perfect feedback and quick delivery”

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Posted 7 years ago

“Makes my 10 yr old Ikea sofa look brand new again! In fact, better than new!”

Comfort Works 5 star review on 27th January 2018

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Posted 7 years ago

“Ich bin begeistert. Der Sofabezug wurde schnell geliefert, passt genau und so sieht mein Sofa zu einem sehr fairen Preis wieder wie neu aus.”

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Posted 7 years ago

“réception rapide de ma commande,suivi au top, très contente de mes 2 housses pour fauteuil mellby,je recommande vivement Comfort Works”

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Posted 7 years ago

“My order arrived way before I expected it to and the cover was just what I was looking for. It arrived before Christmas and I was delighted with the gift of a Christmas stocking and the card that we’re in the parcel. Excellent customer service. I highly recommend Comfort Works to anyone looking for a replacement Ikea sofa cover.”

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Posted 7 years ago

“Really nice cover, well made and good quality fabric. Good value and quick delivery. I would recommend them to anyone!”

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Posted 7 years ago

“Excellent customer service. They went above and beyond to get my order just right. And I received a beautiful product!”

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Posted 7 years ago

“Had a mix up with my order. Comfort Works were amazing, they addressed the problem straight away and I had my new sofa covers in record time. Extremely happy with their professionalism and service. A big thank you to all at Comfort Works. Linda”

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Posted 7 years ago

“Delivery was great! Arrived sooner than expected. As for the product itself, I ordered covers for my NILS armchairs from IKEA. The covers from Ikea come only in 2 colors and they are a nightmare to put on!!!!! I was worried about the covers I order from Comfort works but they are brilliant!!!! So, far they went on without me having to break my fingers and the fabric seems durable but that is only after a week of using them. Hope they last since they were pretty expensive. However, as of now I am very happy with my order and can't decide which design/color to order next!”

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Posted 7 years ago

“Fantastic service and great quality sofa cover.”

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Posted 7 years ago

“The Manstad cover I ordered exceeded my expectations. It took longer to take the sofa apart than it did to slip the covers on. Everything was labeled and fit perfectly. People believe I got a new sofa, and when I explain that it is the old one they think I am a master upholsterer. Thanks Comfort Works!!”

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Posted 7 years ago

“Todo perfecto!! Me encantan mis nuevas fundas de piel, el sofa parece nuevo. Ademas han llegado muy rapido! Lo recomiendo totalmente.”

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Posted 7 years ago

“The covers arrived in a timely manner. They fit perfectly and were easy to put on. They look beautiful and we have received many compliments on how they have changed the whole appearance of our home. We would definitely consider purchasing again....as a matter of fact, we intend to purchase another set of covers in another color (white) in the very near future. Even our dogs love sleeping on them....so easy to clean and get rid of dog hair. A BIG thank you! We would give these covers 5++++ stars on a scale from 1-5(very good). Comfort Works made great efforts to assure we were satisfied.”

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Posted 7 years ago

“I ordered armrest protectors for two of our sofas as a trial. The whole process was very smooth, and I was informed of the progress regularly. The protectors arrived faster than I thought, they fit nicely and I love the fabric. I will be placing an order for full sofa and armchair covers really soon.”

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Posted 7 years ago

“I have had many things made by this company: chair, sofa, and chaise slipcovers, all custom. They do beautiful work, and the customer service is excellent. I would highly recommend!”

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Posted 7 years ago

“Fast delivery and the quality was spot on! Great customer service and tracking capabilities. Would highly recommend!”

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Posted 7 years ago

“The customer service is AMAZING. I was ordering slipcovers for some rather unique dining chairs. Even though the first try didn't fit correctly, they worked with me to get precise measurements until it was PERFECT! The quality of the fabric and the workmanship is unsurpassed, and the delivery is incredibly speedy. I will DEFINITELY refer Comfort Works and use them again in the future!”

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Posted 7 years ago

“Such a seamless experience from the beginning to end. I ordered fabric that was backordered and still had the slipcover land on my doorstep within 2 weeks. Chose the emerald green, velvet material and absolutely love it! So soft!”

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Posted 7 years ago

“Ordered my slipcover. Arrived super fast. It fits perfectly. Couldn't be happier. The comfort works team was very helpful and courteous. Thank you!!”

Comfort Works 5 star review on 17th January 2018

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,676 reviews