Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Housses reçues dans les bonnes dimensions avec un tissu de qualité. Tout a été parfait; des premiers échanges par mail, en passant par la commande puis la livraison. Les frais de douane dans la limite de 60 € sont même remboursés ! Le seul bémol, c'est l'empreinte carbone car les housses viennent de l'autre bout du monde ...”

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Posted 5 years ago

“I ordered twice from Comfort Works and both times I am very happy with their services.”

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Posted 5 years ago

“Service, product and Customer Support are great! Ordered some samples first and it is really recommended to check the fabrics and colors. Finally decided for the Urbanskin bycast leather to replace my Kramfors 3 Seater cushions that look great and renewed! The slight color difference is due to all the years my sofa had endured and surely the new ones will be a perfect match quite soon.”

Comfort Works 5 star review on 18th November 2019

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Posted 5 years ago

“I received my new cushion covers in the denim color. I was so excited that the arrived earlier than expected! My friend was visiting and I asked her to help me put them on right then. She snd I were so amazed at the quality! I want covers in every color! Thank you for bringing my Ikea Lilliberg back to life!”

Comfort Works 5 star review on 16th November 2019

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Posted 5 years ago

“When I found out that Ike’s no longer made the covers for my dining chairs I was at a loss because my 2 cats kept destroying them.. so I was more then pleased when your company came with the solution.. the ordering was simple and they arrived even earlier then I expected! They fit beautifully and the fabric is of good quality.. the only down is that they are about twice the price that I used to pay at IKEA.”

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Posted 5 years ago

“Sofa cover fits really well, its very well finished and the fabric is as described - it also came really nicely packaged. The time between ordering and delivery was very short and there were plenty of update emails in between. The only thing you might need consider is the extra costs in import taxes if you're ordering from overseas.”

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Posted 5 years ago

“Brilliantly fast, easy, absolutely top class of a product.”

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Posted 5 years ago

“Hat alles super geklappt!!! Wir wurden über den Fortschritt unserer Bestellung stetig informiert und haben nun ein tolles Endprodukt im Wohnzimmer. Die Couch sieht aus wie neu! Gerne wieder :-)”

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Posted 5 years ago

Besten Dank für dein Feedback, das freut uns zu hören! :-) Sehr gern bis zum nächsten Mal! Sarah von Comfort Works

Posted 5 years ago

“I purchased the IKEA Beddinge cover and cushions along with two Henriksdaal bar stool covers to match. The material is velvet and feel of good quality. I had to steam the creases out, but the material handled it like a champ. I’m really impressed with the quality, and the quick delivery.”

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Posted 5 years ago

“Produit de belle qualité, s'adapte parfaitement à mon convertible IKEA Karlstadt. L'emballage pourrait être amélioré avec une couche de carton supplémentaire sous le scotch d'emballage: en effet, le produit a été déballé (sans doute pour vérification par les douanes) et remballé par DHL, le scotch a été coupé avec un cutter qui a entaillé le sac contenant les housses mais heureusement il n'y a pas eu d'accroc sur les housses. Tissu très agréable, les finitions sont soignées.On dirait un produit authentique IKEA.”

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Posted 5 years ago

“Shipping was fast and the quality of the covers are wonderful!!! Highly recommend :)”

Comfort Works 5 star review on 13th November 2019

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Posted 5 years ago

“couldn't be happier with my covers, excellent quality, very good value for money. All round good experience from placing my order to being able to track my parcel... would highly recommend Comfort Works.”

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Posted 5 years ago

“The covers are perfect. They were very easy to fit, they fit my 13 year old ikea sofa like a glove and they look gorgeous. This is the perfect environmental solution to buying a new sofa. It looks like new, it feels like new, but it didnt cost the earth. Many thanks I recommended you to everyone!!”

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Posted 5 years ago

“Great quality, fast shipping, great service.”

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Posted 5 years ago

“Prodotti realizzati con cura e precisione”

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Posted 5 years ago

“Ich bin grundsätzlich zufrieden; der Bezug passt auf mein Sofa. Es sieht aus wie neu und ich freu mich darüber. Einen Stern weniger gibt es für die Qualität des Stoffs, der etwas dünn ist und aller Voraussicht nach vielleicht nicht sehr lang schön bleibt...aber warten wir mal ab. Customer Service war sehr ok und freundlich, auch die Gischichte mit dem Einfuhrzoll wurde gut abgewickelt.”

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Posted 5 years ago

Hey, vielen Dank für deine positive Bewertung! Ich freue mich zu hören dass du zufrieden bist. Darf ich nachfragen ob du vor der Bestellung Stoffproben bestellt hattest? Das empfehlen wir grundsätzlich allen Kunden, damit man sich vorab von der Qualität der Stoffe überzeugen kann. Aber keine Sorge, wir gewähren eine 3-jährige Garantie auf unsere Stoffe und Bezüge, bei normalem Gebrauch und bei Behandlung nach unserer Pflegeanleitung: https://help.comfort-works.com/de/support/solutions/articles/43000227461-haben-die-produkte-eine-garantie- Wende dich gern an unseren Kundendienst, falls du dazu Fragen haben solltest. Sarah von Comfort Works

Posted 5 years ago

“Very quick & great quality. Loved it!”

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Posted 5 years ago

“Stunning really. What more can I say! Ikea cushion covers arrived pretty perfect. Thanks.”

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Posted 5 years ago

“Excellent service, product as described, good value. Beware a text scam though which appears to come from FedEx asking for import duty. Ignore it!”

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Posted 5 years ago

“Estoy encantada con mi nueva funda. Mi sofá está como nuevo y totalmente renovado. Me atreví con un tono anaranjado que contrastaba con la funda anterior de color casi blanco gracias a las muestras que me mandaron con antelación, y el efecto es espectacular. Todas las gestiones han ido de manera fluida y el contacto a través de email ha ayudado mucho. Gracias Alejo y gracias Comfort Works.”

Comfort Works 5 star review on 10th November 2019

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,675 reviews