Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Completely thrilled and beyond obsessed with my new couch cover. I was worried that it wouldn’t fit properly, but you guys exceeded my expectation over all. Very well packaged and not delayed. It’s like I purchased a new Nockeby Loveseat sofa ♥️🥰 completed my vision for sure! Will recommend to EVERYONE.”

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Posted 4 years ago

“Very impressed with the quality of my CW slipcover. It fits so well that it appears I’ve had my couch reupholstered. I wanted a slipcover that would protect my couch from my 4 dogs and selected the kino ash fabric. It looks as if it’ll be very durable for its intended purpose. I was reluctant to spend so much money with a company located outside the US; but the customer service I received was so exceptional that I decided to pull the trigger. It did take nearly 6 weeks to receive the end product but the wait was well worth it.”

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Posted 4 years ago

“Excellent product! Our cover fits perfectly. What a wonderful way to refresh an aging IKEA sofa.”

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Posted 4 years ago

“Excellent quality and fit. Would have been 5 stars but delivery did not turn up on arranged day, with no contact or explanation.”

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Posted 4 years ago

“Our claw-proof velvet covers arrived in good time and we’re pleased with the quality and price. I’ve given 4/5 stars because whilst the frame cover is an excellent fit the cushion covers are a little bit bigger than the originals so aren’t quite as snug a fit. That is splitting hairs though, it is a good product and we would still recommend.”

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Posted 4 years ago

“I received my covers yesterday and I love them. They fit well and were easy to get on. My chairs look brand new! I’d highly recommend Comfort Works, professional service from start to finish.”

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Posted 4 years ago

“We are delighted with our Karlstadd sofa and armchair covers - the material (performance velvet) feels soft and luxurious. Easy to fit and have transformed our 10-year-old furniture.”

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Posted 4 years ago

“Hi received my backabro covers yesterday and I am delighted with them, my couch is new again, I am thrilled with them! Laura in Ireland”

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Posted 4 years ago

“Nous avons reçu toutes les housses comme prévu. Elles sont très bien. C'est parfait ! Nous sommes très satisfaits. Merci à vous Cordialement”

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Posted 4 years ago

“Commande passée via internet sans savoir vraiment si le site valait le coup, en ayant lu des commentaires tout de même ! Je recommande comfort works, professionnalisme et amabilité , mon canapé de fait un seconde jeunesse avec des housses de qualité ! La matière velours que j’ai choisie est superbe, le textile de qualité , les finitions top ! Le délai indiqué pour la livraison est respecté, dans mon cas, j’ai été livrée plus tôt que prévu ! J’ai avancé les frais de livraison FedEx et j’ai été aussitôt remboursée ! Bref, n’hésitez pas !”

Comfort Works 5 star review on 24th October 2020

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Posted 4 years ago

“We got slipcovers for our dinning chairs, and we LOVE them! There was nothing wrong with our chairs, I just wanted to have a different color, but didn’t want to buy cheap slipcovers... these ones look amazing and the fit was perfect. The only thing I wasn’t big fan of was that communication wasn’t the greatest. After placing my order I didn’t hear anything from anyone for almost 2 weeks. Not even a confirmation email. After contacting them by email and chat they finally got back to me to tell me for whatever reason they forgot to contact me. Everything seem fine after that... I sent in measurements to confirm everything, then they said they would contact me again, but a month went by and I didn’t hear from them. So I reached out to them via chat and they told me it was about to go to production, and 2 days after I saw the status finally change to “production.” They shipped pretty quick after that. Even if the wait and communication wasn’t the greatest, it was totally worth it. Pic is before I even put the Velcro on the bottom of the chairs to secured them tight, and even like that looks great.”

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Posted 4 years ago

“The new slip covers look great, and the fabric is very comfortable to sit on.”

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Posted 4 years ago

“Nous sommes ravis de la qualité des housses que nous avons commandées. Comfort Works nous a permis de garder la fonctionnalité que nous apprécions dans notre ancien canapé tout en ayant l'impression d'en avoir changé pour un neuf ! Le service client tient également ses promesses et le suivi est sérieux et rassurant. +++ :)”

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Posted 4 years ago

“Parfait avec un petit mot dans le paquet!”

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Posted 4 years ago

“Breathtaking. I haven't been so pleased with a product in years. It fits even better than the slipcovers that came with the sofa from IKEA. I hesitated buying these covers because of the price. Now I want to buy another one. Highly recommended.”

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Posted 4 years ago

“After waiting months for our cover it did not fit. The team worked with us to get a replacement cover. However when it came in the colors were not consistent between the main part of the couch and the cushions.”

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Posted 4 years ago

“I absolutely love the vibrant color and fabric for my pottery barn sofa. This PB comfort was originally purchased in 2009 and slipcovers from PB are about as expensive as buying a new couch. Comfort works allows me to play with my style over and over again for a fraction of the cost and good quality.”

Comfort Works 5 star review on 23rd October 2020

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Posted 4 years ago

“Très bon produit. Nous sommes très satisfaits. Merci.”

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Posted 4 years ago

“Ravie de mon achat, envoi soigné et attentionné. Housse aux finitions parfaites, presque mieux que la housse d’origine 👌 Très contente de donner une seconde vie à mon vieux canapé grâce à cette très belle housse. Merci 😊”

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Posted 4 years ago

“Absolutely love my replacement slipcover for my Crate and Barrel lounge 93 sofa. It actually fits better than the original one! Great price point, too. Thanks Comfort Works!”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews