Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fit perfectly! Now my 8 yrs old Crate and Barrel lounge 2 sofa and chair & half looks brand new. Thanks comfort works!”

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Posted 3 years ago

Hey there! Thank you so much for all your trust and continued support - we're so happy to hear that you're enjoying the new look. Wishing you a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Transaction and shipping was smooth! Received my slip covers faster than expected, and they are gorgeous! So thrilled to have found this company. I will be definitely be purchasing more in the future”

Comfort Works 5 star review on 14th July 2021

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Posted 3 years ago

Hey there, Hannah! We can't thank you enough for leaving us such a glowing review - your space looks absolutely stunning. We hope you're enjoying your Farlov's fresh look! Thank you again for choosing us, and for all your continued support :) - Mira from Comfort Works

Posted 3 years ago

“The slipcover exceeded my expectations! First the communication was top notch from when I placed the order, shipping tracking and even a few days after we received them. I love the quality of the fabric and color. They were so easy to put on and they made my couch look new!”

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Posted 3 years ago

Hey there, Carrie! Thank you so much for leaving us such a great review - we're beyond ecstatic to hear that your experience with us was nothing short of pleasant. We hope you enjoy your new covers for the many happy days ahead. Thank you again for trusting us with your slipcover, and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“Our second-hand Ikea Månstad sofa is really comfortable, and the bed is great for guests. Unfortunately, the cover was dirty and dusty with the years, and it couldn't be removed to be washed. We didn't want to buy a new sofa and discard a couch in good shape, and we found Comfort Works on Internet. The new cover fits perfectly, is beautiful, and it's removable and washable. We're very happy and recommend this product 100%.”

Comfort Works 5 star review on 13th July 2021

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Posted 3 years ago

Hey there, Andrés! We'd like to say a big thank you for taking the time to leave us such an amazing review, and photos to boot - your Manstad is looking fantastic! Thank you again for choosing us, and for all your trust and support :) - Mira from Comfort Works

Posted 3 years ago

“We are so satisfied with the quality of work. Everything is nicely made and the sofa now muches the room. We are also surprised to receive it so quickly as we received it in just 2weeks from the day we ordered. Thanks for the excellent work.”

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Posted 3 years ago

Hey there, Sawano! Thank you so much for your trusting us with your slipcover, and for all your support - it's great to hear from you. We hope you enjoy your covers for many great days ahead :) - Mira from Comfort Works

Posted 3 years ago

“A slipcover was made for our pottery barn couch. It’s a great fit. The fabric is a little shinier than I expected, seems more so than the sample. Also, thought it was made in Australia, not China. Overall, I do like it.”

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Posted 3 years ago

Hey there, Jodi! Thank you so much for your kind words - we're beyond happy to hear that you're enjoying your new slipcovers. Have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“J'adore le choix de tissus, La qualité du produit sur mesure, le suivi personnalisé avant-pendant-après livraison. Merci. Canapé remis à neuf et mieux que le coton d'origine”

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Posted 3 years ago

Bonjour Matthieu, merci beaucoup pour vos merveilleux commentaires. Nous sommes si heureux de pouvoir donner une nouvelle vie à votre canapé.

Posted 3 years ago

“I have had a Pottery Barn basic chair for almost 20 years. The “white” (not anymore!) canvas cover was just DONE: stained and ripped and awful. But the chair was in great shape! We had decided to toss it/give it away, when my husband came across Comfort Works. The fabric samples were shipped and received within a week and when we ordered a slipcover? Despite the 3-4 week indicated turn around, we had it in a week! And it’s gorgeous! It fits perfectly and was half the cost of getting a new one at PB. THANK YOU!”

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Posted 3 years ago

Hey there, Erin! We'd like to say a massive thank you for taking the time to leave us such a great review. We're so happy to hear that your experience with us was a good one - and that you're enjoying your PB Basic's new look and feel! Thank you again for choosing us, and for all your wonderful support :) - Mira from Comfort Works

Posted 3 years ago

“What a pleasure to have efficient and personalized service! Frequent messages kept me up-to-date on the (early!) delivery of my slipcover, and the result was impeccable. So happy to be able to give my Ikea Karlstad sofa a new life and keep from contributing to landfills and unnecessary consumption. Well done, Comfort Works!”

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Posted 3 years ago

Hey there, DeeDee! We can't thank you enough for all the kind words, and for the glowing review. We're so glad to hear that you're enjoying your Karlstad's fresh look - we're 100% with you on doing our part for Mother Earth! Thank you again for trusting us with your slipcover, and we hope you have a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Perfect fit for a tylosand sofabed. Transformed the old sofa and avoided the need to buy a new one!”

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Posted 3 years ago

Hey there, Shaahid! It's great to hear from you - thank you so much for leaving us a review. We hope you enjoy your Tylosand's new look for all the great times ahead :) - Mira from Comfort Works

Posted 3 years ago

“Thanks to our doggies, our Ikea sofa was more then ready to be replaced, so I was very happy to discover Comfort Works. We appreciated the samples and selection of fabrics (even pet-resistant). Production and delivery from Australia to Europe took about a month, which is ok, especially with no additional shipping cost. Replacing those many pieces of fabrics on the couch seemed overwhelming at first (perhaps a tutorial would help), but now we feel like having a beautiful new furniture piece and we love it! :)”

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Posted 3 years ago

Hey there, Jana! Thank you so much for leaving us such an amazing review. We're so happy to hear that your experience with us was nothing short of pleasant. We'd also like to say thank you for your input - we'll definitely be keeping that one in mind! We hope you enjoy your new covers, and have a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“The package came wonderfully packaged - the fabric is okay, if a little thinner than we were expecting. The covers fit okay - a bit loose in some places, but overall a huge improvement compared to the old original ones which has been destroyed by our naughty puppy.”

Comfort Works 4 star review on 11th July 2021

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Posted 3 years ago

Hey there, Mel! Thank you so much for reaching out, and for leaving us a photo to boot - your Nockeby looks absolutely fantastic. We hope you enjoy your new covers for many happy times ahead (P.S. Send our love to your puppy!) :) - Mira from Comfort Works

Posted 3 years ago

“We ordered two chair slipcovers for our upholstered club chairs. I was very pleased with Comfort Works’ email and tracking communications throughout the purchasing process. When the slipcovers arrived they fit great. I was extremely surprised by how well a slipcover could appear like the original upholstery on the chair. I am very pleased with this product and with this company.”

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Posted 3 years ago

Hey there! Thank you so much for taking the time to leave us such an amazing review. We're beyond happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover, and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“I ordered replacement slipcovers for my Pottery Barn sofas, love them more than the originals. Thank you for providing an excellent product at a great value.”

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Posted 3 years ago

Hey there! Thank you so much for leaving us such a wonderful review. We're so happy to hear about your PB Basic's revamped look. Thank you again for trusting us with your slipcover, and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“Pleased with slipcover. Worth the wait of ordering and shipping. Looks and fits great!”

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Posted 3 years ago

Hey there, Joe! Thank you so much for the kind words - it's great to hear from you. We hope you enjoy your new slipcovers for many great times to come :) - Mira from Comfort Works

Posted 3 years ago

“Thanks for the rapid turnaround and great cover that you made for a discontinued Ikea couch. Very happy with the result”

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Posted 3 years ago

Hey there, Delaney! We're over the moon to hear that you're happy with your Harnosand's brand-new look. Thank you so much for leaving us such an amazing review, and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“We are super happy with our cover from Comfort Works! We got a cover for our Ikea Friheten couch in the claw-proof velvet blue with the hope of preventing destruction by our feline housemate. It’s been a few weeks and so far so good! The material is very thick and has a nice smooth texture to it. Our cat doesn’t seem interested in scratching it at all, probably because of the smooth texture. It’s very comfortable to sit on and it fits perfectly! The included cushion covers fit perfectly as well…they are very snug so a little tricky to put on but they look great once you get the on. I would definitely recommend this cover!”

Comfort Works 5 star review on 8th July 2021

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Posted 3 years ago

Hey there, Judy! Thank you so much for taking the time to leave us such a glowing review. We're beyond ecstatic to hear that you're enjoying your Claw-proof Velvet slipcover - your Friheten looks great! P.S. Please send our love to your extremely adorable feline housemate :) - Mira from Comfort Works

Posted 3 years ago

“Très bonne idèe !”

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Posted 3 years ago

Merci beaucoup :) nous sommes si heureux de pouvoir sauver les canapés du monde.

Posted 3 years ago

“Ich bin sehr zufrieden mit dem Bezug für ein Ektropsofa von Ikea! Passt hervorragend und ist qualitativ sehr gut! Preisleistung hervorragend!”

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Posted 3 years ago

Besten Dank für deine Rückmeldung und wir freuen uns, dass du zufrieden bist! :)

Posted 3 years ago

“Ich bin sehr begeistert von dem Service rund um meine Bestellung. Ich wurde laufend informiert, was, wo , wie der stand der Ware ist. Sogar ein Video wurde geschickt. Die Farbe und Qualität des Stoffes trifft voll zu. Eine liebevolle Verpackung und Anschreiben rundet den positiven Eindruck ab. Nun sieht der schmuddelige Sessel wieder neu aus und der Bezug ist jederzeit waschbar. Herzlichen dank. Alles war seinen Preis wert.”

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Posted 3 years ago

Besten Dank für dieses tolle Feedback und wir freuen uns sehr, dass du so zufrieden bist. Wir wünschen dir mit den neuen Bezügen viel Freude!

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews