Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Covers are perfect! We like the feelings of texture and we love colour. I am truly satisfied with your service and ecofriendly attitudes. Thank you.”

Helpful Report

Posted 5 years ago

“Canapé remis à neuf après déjà 11ans de service. Très satisfaits.”

Helpful Report

Posted 5 years ago

“Comfort Works has been awesome... from the support they give to the merchandise they sell... we love the custom fit leather like covers we purchased for our old IKEA Mansted couch. The couch looks like new again... all in all it was fairly easy to take it apart put on the new covers and put it all back together again. Thank you Comfort Works... you saved us $$$ and a new look...”

Helpful Report

Posted 5 years ago

“Excellent service with good quality materials and workmanship. Definitely recommend”

Helpful Report

Posted 5 years ago

“I received my slip covers for my IKEA sofa and chair from Comfort Works and they’re beautiful and very well-made. I was very happy with the entire purchase process as well. I would highly recommend Comfort Works to friends and family 5/5 stars ♥️”

Helpful Report

Posted 5 years ago

“So incredibly happy. The package arrived earlier than anticipated and the slip covers fit the chairs PERFECT!!! Thank you so much!! Will be ordering a cover for my sofa!”

Helpful Report

Posted 5 years ago

“My 16 year old Karlanda sofa looks like new - I can't believe it. £1000s saved and a large piece of furniture will not now be going to landfill - good for me, good for the planet. Highly recommended.”

Helpful Report

Posted 5 years ago

“I'm really pleased with my chair cover from Comfort Works. Fits really well and looks great. The customer service was really good, they advised regarding import tax which I hadn't considered (They will refund).”

Helpful Report

Posted 5 years ago

“I am speechless! The chaise covers were so soft. The design was flawless and well tailored. The owners and staff were so friendly, warm, detailed oriented and their timely responses were greatly appreciated. They go above and beyond excellent customer service.”

Comfort Works 5 star review on 8th November 2019

Helpful Report

Posted 5 years ago

“Would thoroughly recommend Comfort Works, really pleased with the armrest covers they made for my sofa, excellent fit, think I will place another order with them very soon for some more!”

Helpful Report

Posted 5 years ago

“I love our "new" furniture! The covers fit our Ikea pieces perfectly, and look amazing! We received them pretty quickly, and the sewn in labels made them easy to replace.”

Helpful Report

Posted 5 years ago

“The cover for our kramfors ottoman is amazing! We love the look and it fits perfectly!”

Comfort Works 5 star review on 6th November 2019

Helpful Report

Posted 5 years ago

“From the beginning of the process (the user-friendliness and attractiveness of the website to having all our questions answered promptly and thoroughly by your customer service staff) to receiving our new slipcovers, we have just been so impressed by it all. This is likely one of the best purchasing experiences we've ever had and we are even more impressed because of the quality and accuracy of the slipcovers created for us were done so using measurements we gave (non-professionally). Well done, Comfort Works!”

Helpful Report

Posted 5 years ago

“Perfect fit, easy to put on! Made our old crummy couch look like brand new.... and arrived even faster than estimated, which is always nice!”

Helpful Report

Posted 5 years ago

“I have had my cover on for less than a week and it is seriously pilling. I am very disappointed. I ordered from you because I wanted superior quality to what Ikea offers.”

Helpful Report

Posted 5 years ago

Hey Sara! We are so sorry to hear that! The fabric of your covers, Luna Flax, uses a combination of linen and polyester, so while a mixed composition provides the best of both worlds (comfort and durability), some pilling is quite common (and inevitable) with these type of fabrics. One of us has reached out to try to help you resolve this issue. Looking forward to helping! :)

Posted 5 years ago

“Delivery is accurate and fast, product is outstanding in quality. We even ordered two different colors and one of the customer service representatives emailed us to make sure if that was intentional or a mistake. Overall great service and amazing product.”

Helpful Report

Posted 5 years ago

“Ich bin sehr begeistert, mein Sofa is wie neu! Toller Stoff, passt 100%, Preis/Leistung unschlagbar, einfach genial! DANKE!”

Helpful Report

Posted 5 years ago

Herzlichen Dank für die tolle Bewertung, viel Spaß mit deinem neuen Bezug!

Posted 5 years ago

“Very pleased with our new Ikea sofa cover. It is made of good quality fabric, very well made with an excellent finish. Fits the sofa well, a tiny bit looser than the old cover but that is OK. It really feels as if we have got a new settee! Service has been excellent, lots of updates and very responsive to queries. It took exactly the time they predicted. Been meaning to do this for years. Glad I finally got round to it.”

Helpful Report

Posted 5 years ago

“Gibt nicht viel zu sagen, ausser super. Kommunikation Top, Qualität top, Lieferung wahnsinng schnell nach Fertigstellung der Ware, sehr netter Kontakt. Würde ich sofort wieder empfeheln”

Helpful Report

Posted 5 years ago

Hallo Klaus, besten Dank für deine Bewertung, ich freue mich zu hören dass du rundum zufrieden bist! Liebe Grüße, Sarah von Comfort Works

Posted 5 years ago

“I was extremely pleased with the personalized service I received from this company. I ordered a sofa cover, chair and ottoman cover and the fit was excellent, the quality of the fabric first rate. Questions were answered promptly and I cannot rate this company anything short of terrific. If you are looking to upgrade your furniture with slipcovers from them you will be well pleased.”

Helpful Report

Posted 5 years ago

Comfort Works is rated 4.8 based on 4,675 reviews