Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied, I received the product in the scheduled time and it fits perfectly, as expected and described on the portal, I dare to say more comfortable than the IKea product.”

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Posted 3 years ago

“We are so happy with our custom couch covers. We were worried we would need to buy a whole new couch since our covers were a mess from 4 small kids and pets. And the manufacturer no longer makes this couch. But my husband found comfort works online thankfully. The quality is more fine, and more comfortable than the original cover that came with the couch. The detail is beautiful and we are very happy we chose to go with comfort works.”

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Posted 3 years ago

“We are so happy to have the new cover! It brightens the room and gave a new life to the couch.. love it!”

Comfort Works 5 star review on 20th March 2021

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Posted 3 years ago

“Perfect fit! Great construction! Very happy!!”

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Posted 3 years ago

“Fits perfect looks great”

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Posted 3 years ago

“Excellent communication and precise delivery. The material and workmanship high quality. Fits perfectly. Thank you”

Comfort Works 5 star review on 19th March 2021

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Posted 3 years ago

“So happy with my slip covers! Quality is excellent and the fit is perfect.”

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Posted 3 years ago

“Looooove my cover!! It fits like a glove and looks so gorgeous on my IKEA farlov!!! We were in desperate need of a new sofa and IKEA was back orders on covers and I’m thankful that I stumbled on your site. Thank you, Comfort works!”

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Posted 3 years ago

“Todo perfecto! El color y la calidad del tejido justo lo que esperábamos. La funda llegó el día indicado, empaquetada muy cuidadosamente en una bolsa de tela y con una tarjeta personalizada agradeciendo la compra. Muy satisfechos. Sin duda os recomendaremos.”

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Posted 3 years ago

“Die Lieferung war um einen Monat früher als erwartet, der Stoff ist wunderschön und es hat nicht mal 5 min gedauert mein Sofa komplett neu zu überziehen.Die kids sind auch begeistert. Ich bin sehr zufrieden und gespannt auf die nächsten Jahre,wie gut es sich bei meiner Rasselbande hält Durch den Unterstufe an den Sitzkisden ,rutschen diese auch endlich nicht mehr runter. Das Team und der Kundenservice ist klasse und ich würde es jedem empfehlen, der nicht unbedingt ständig sein Sofa neu kaufen möchte. Danke und herzlichste Grüße aus Köln:-)”

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Posted 3 years ago

Es ist schön zu hören, dass die ganze Familie zufrieden ist! Jederzeit gerne wieder! Viele Grüße, Simon

Posted 3 years ago

“Le service client est au top. Ils répondent très rapidement pour le suivi du colis. Matériel de qualité, livraison dans les délais indiqués. J'ai commandé des housses canapé & fauteuils IKEA, je suis très satisfaite du produit.”

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Posted 3 years ago

Bonjour, Merci beaucoup pour votre avis. Nous sommes ravis que vous soyez satisfait! :) Belle journée à vous et à bientôt! Mathilde de Comfort Works

Posted 3 years ago

“Initially, I was hesitant about the high cost, but it turned out to be worth every penny. The cover I received is made of an incredibly strong but soft fabric (I went with the claw-proof velvet; my cat loves sleeping on it and it has held up great against her scratching so far), has very sturdy seams, and it fits even better than the cover that actually came with my couch. It's like I have a brand new couch now.”

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Posted 3 years ago

Hi Andrew, that's so wonderful to hear! We're committed in rejuvenating sofas around the world and glad that worked out for you sofa :) Thank you again for your feedback and most importantly, support! - Niro from Comfort Works

Posted 3 years ago

“Top service! Received exactly what we ordered en it fits perfect!”

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Posted 3 years ago

Hi Charlotte, wonderful to hear your slipcovers for the Koarp armchair fits perfectly! I'll be sure to share your review with our seamstresses who would be pleased to know :) - Niro from Comfort Works

Posted 3 years ago

“Tout est conforme à l'attente. Les délais sont respectés. L'échange de message avec Comfort Works est facile et rapide. je suis très satisfaite de ma commande.”

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Posted 3 years ago

Bonjour, Merci beaucoup pour votre avis. Nous sommes ravis que vous soyez satisfait! :) Belle journée à vous et à bientôt! Mathilde de Comfort Works

Posted 3 years ago

“High quality product, very happy with the result. Very friendly customer service. Would order here again! Thank you :)”

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Posted 3 years ago

Hi Catrin, thanks so much for your lovely words! Happy to know you're satisfied with your slipcovers. We appreciate your wonderful support! :) - Niro from Comfort Works

Posted 3 years ago

“Wir sind super happy mit unserer "neuen" Couch! Die Bezüge kamen innerhalb der angekündigten Zeit, sind sehr gut verarbeitet und passen perfekt! Vielen Dank!”

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Posted 3 years ago

Wir sind zufrieden, wenn ihr es seid. Schön, dass dir dein "neues" Sofa gefällt :) Viele Grüße, Simon

Posted 3 years ago

“Couldn’t be more pleased with our new coach and chair covers. Beautiful fabric and fits perfectly. Placing additional orders today for bar stool seat covers and another chair cover. Customer service was beyond excellent!”

Comfort Works 5 star review on 17th March 2021

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Posted 3 years ago

Hi Liz, thanks so much for letting us know and for your kind words. Your slipcovers look great! :) We'll share your feedback with your agent, Jun as well. I'm sure he'll be pleased! - Niro from Comfort Works

Posted 3 years ago

“Material arrived in less than two weeks - amazing! It is beautiful and was beautifully packaged and parcelled. Thank you for your very prompt attention. Agnes Gilhooly”

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Posted 3 years ago

Hi Agnes, thank you for your wonderful feedback and support! I'm sure our agent Naomi was be pleased to hear you're satisfied with your slipcover fabric. Thank you again for your support! :) - Niro from Comfort Works

Posted 3 years ago

“I was so disappointed in how quickly worn (and destroyed by pets) my Article sofa was, but I loved the clean contemporary look. These slipcovers are amazing, fit perfectly, and are even better quality than the original. I won't know for a while if they stand up to the "claw proof" promise but I'm impressed.”

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Posted 3 years ago

Hi Jamie, glad to hear you got your sofa refreshed and you're happy with your new slipcovers! If there's anything we can assist with along the way, feel free to get in touch with the team! Will share your feedback to your agent, Ning. She'll be pleased to hear! :) - Niro from Comfort Works

Posted 3 years ago

“My window seat slipcover exceeded my expectations! Customer Service was fantastic!”

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Posted 3 years ago

Hi Deenie, thank you for your kind words! Glad to hear you're happy with your new slipcovers. Will share your feedback with our agent, Sulaica for all her efforts! :) - Niro from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews