Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OMG!!!! Best material, style, finishing, look, service! I have not enough words to express how happy I am with my new sofa covers! We have a new piece of furniture! From the ordering process to the delivery service, every little detail was impeccable. This choice helped us to give a 2nd life to our old good IKEA sofa and creating less waste. Thanks Comfort Works!!!”

Comfort Works 5 star review on 26th July 2020

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Posted 4 years ago

“Beautiful craftsmanship, fit my couch perfectly, material is thick with close weave, seams are tight without one loose thread, zippers are strong, customer service was meticulous on getting my order correct and kept me informed Step by step, thank you”

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Posted 4 years ago

“Sofa cover was very well made. I am very please with the material quality and the attention to detail. Thank you. I would recommend using this company.”

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Posted 4 years ago

“Good service and delivery thank you. Kevin”

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Posted 4 years ago

“I love my new couch over. Very easy to put on and it looks great! I’ve even had family and friends come over and compliment my “new”couch🥰”

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Posted 4 years ago

“These slipcovers are amazing. They are well made, look great and fit beautifully. And to top it all off, Comfort Works' customer service is by far some of the best service I ever received. The delivery was fast too! Would definitely recommend.”

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Posted 4 years ago

“Der neue Baumwollbezug zu unserem Strömstad 3-Sofa ist angekommen und er ist sehr schön! Vom Schnitt ein Zweiteiler, der sich beim Beziehen als sehr praktisch erwiesen hat. Passt!!”

Comfort Works 5 star review on 24th July 2020

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Posted 4 years ago

Herzlichen Dank für die Bewertung, wir freuen uns zu sehen dass der Bezug so gut passt, das Sofa sieht super-Sommer-frisch aus! :-)

Posted 4 years ago

“Our covers are great! The size and shape of our current furniture is fantastic and we've never found anything we like better...the color on the other hand is something I've always wanted to change. We bought our covers in the Madison Coal and they are really pretty. Our covers were 100% custom (it's not "standard" like IKEA or Pottery Barn), so there was a lot of measuring. While not 100% perfect, they are close...and honestly I had A LOT of anxiety about measuring. The Comfort Works representative that I worked with was very helpful and had a great deal of patience with me (I took a long time - placed the initial order Feb 2020 - finished measuring, etc sometime in early June 2020!). Ultimately our furniture has new life and we are quite happy with it - has changed the look of the furniture and the living room!”

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Posted 4 years ago

“I love my new sofa slip cover. It fits perfectly and the material is beautiful. I would highly recommend Comfort Works if you are looking for a replacement sofa slip cover for a reasonable price. It is not cheap but it is not expensive for a cover that will fit correctly made with quality material.”

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Posted 4 years ago

“I really loved my ikea couch but the cushions were completely worn down. In a last ditch effort to keep my comfy couch, I found Comfort Works online and decided to give it a chance. I’m so so glad I did. Communication was great. I had to hold the delivery because I was moving and they were more than accommodating. The covers match the leather part perfectly. Plus I only had to spend a fraction of the cost a new couch. Hopefully these will last us several years. I didn’t replace any of the body but if they get bad I may order covers before getting a new couch.”

Comfort Works 5 star review on 23rd July 2020

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Posted 4 years ago

“Wonderfully crafted covers. I looked to comfort works to give my Ikea sofa new life with a splash of color since Ikea doesn't offer any options to many of their products and I was pleasantly surprised when I recieved my package. Their product honestly puts the original to shame. It isn't just about the variety of colors as it is more so the quality of the product. Simply better all around. Glad I took the chance given the inability to see in person. Well worth the wait.”

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Posted 4 years ago

“We absolutely love them! They fit better than the originals and you can feel the durability!!”

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Posted 4 years ago

“I ordered the white matching arm covers for my Pottery Barn chair. My idea was that if they looked good and worked they would reduce the number of times I needed to remove the complete covers and wash them. My only complaints are minor with the biggest being that it takes a long time to get them. I ordered them on 6/22/2020 and they shipped on 7/16/2020 and I received them on 7/20/2020 so about a month. I guess we get spoiled by Amazon and getting deliveries in a day or two. My other complaints are really suggestions on how to improve the product. The first is the length of the cover over the arm, it should go back to the back behind the back cushion (see my photos) for a less conspicuous look. The last is that the rear bottom hangs out from the side. I added a white velcro tab to each to bring it up close to the side and a more finished look. I would suggest both lengthening and adding velcro tabs to those corners to create a more polished looking item. In all fairness to Comfort Works, they don't promise quick delivery but it would be nice to have faster delivery and with the other two items I suggested would earn them 5 stars from me.”

Comfort Works 4 star review on 22nd July 2020

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Posted 4 years ago

Thanks for the kind and constructive feedback John! We'll definitely let our production team know as to how to make the armrest protectors better and on our side, we're still working our utmost best to increase our production speed to have things shipped out a lot faster :) Thanks again and take care! Chuck

Posted 4 years ago

“The quality of the fabric is excellent! The new cover completely transformed my 12 year old Karlstad two-seater sofa into something wonderful. The customer service is excellent and I will be buying two replacement covers for the Karlstad chaise pieces soon! Thanks for making such great products!”

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Posted 4 years ago

“Nicely tailored slip cover. Fits like a glove and really brightens up the space. I like how easily we could switch it up for different looks 🙂👍 Thank you!”

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Posted 4 years ago

“I am so pleased with the fit and quality of my new slipcovers. Communication was excellent throughout. I would definitely recommend Comfort Works for service and value.”

Comfort Works 5 star review on 22nd July 2020

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Posted 4 years ago

“Fit was great, easy to put on. There was good email communication about the status of the order and shipping.”

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Posted 4 years ago

“Excellent quality! The delivery was on time and perfect. So happy with my slip cover and I cannot wait to order another set. Many thanks!”

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Posted 4 years ago

“This is the first time I’ve ever left an online review, but so pleased with my Comfort Works covers I had to let everyone know! Great customer service, on-time delivery, and the covers exceeded my expectations. Easy to fit and they look fabulous! Thank you 😊”

Comfort Works 5 star review on 21st July 2020

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Posted 4 years ago

“I've received my slipcovers and it's really beautiful. I like the color and the fabric. The customer service are helpful and very respectful and they notify me about all progress. Everything is really PERFECT! I’m so HAPPY. Thank you.”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews