Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was excellent! The cover arrived on time, it’s of great quality and fit and has transformed the living room! Price very reasonable. I am delighted and wish you did slip covers for the Laura Ashley Cambridge armchair!”

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Posted 4 years ago

“We love the IKEA sofa but the original cover was really in bad shape. The new cover fits fine (a bit more loose than the original) and looks and feels great. The samples for fabric selection were also shipped very quickly. Highly recommended”

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Posted 4 years ago

“Top Qualität und alles nach Maß. Ich bin glücklich mit meinem neuen Bezug von COMFORT WORKS. Von der Bestellung bis zur Lieferung alles transparent. Gute Kundenbetreuung.”

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Posted 4 years ago

Vielen Dank für das Lob! Alles Gute und viel Freude mit dem neuen Bezug :-)

Posted 4 years ago

“Service throughout was excellent. I wasn’t sure on colours and I ordered various swatches which came really quickly. Covers arrived on time. Excellent! Great quality. Super easy to fit. We absolutely love them! What a great way to upcycle our ikea leather sofa. We now have a cosy feeling storm grey velvet sofa!”

Comfort Works 5 star review on 1st October 2020

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Posted 4 years ago

Hey Nicola, we are thrilled to see the fit and fabric are amazing. :) Please do enjoy the covers with your loved ones all snuggled up safe at home. x Ning from Comfort Works.

Posted 4 years ago

“Fit perfectly. Very good quality. Recommended.”

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Posted 4 years ago

“10 out of 10 for the slip cover I received. And I’m super picky. Only thing I would look for in the future are more fabric options. The one I chose worked out perfectly - however I would be interested in a wider selection. (Especially pattern)”

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Posted 4 years ago

“We got the linen slipcover for our Farlov Ikea couch and it is wonderful! So soft and fits perfectly. We're very happy with our purchase. It took a while to receive because of Covid, but it was well worth the wait. Much better than getting the slipcover that Ikea sells.”

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Posted 4 years ago

“Beautifully made slip cover with great fabric. This fit my PB Greenwich sofa perfectly. I don’t like the look of loose slip covers that look like a bedsheet. This was perfectly tailored and almost looks like an upholstered original. I love it, thank you Comfort Works?”

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Posted 4 years ago

“Delivery took too long but they were very communicative about the issue (and I'm pretty sure they priority shipped the cover when it was finally available). The product itself looks, fits, and feels great, and I would definitely recommend them to others.”

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Posted 4 years ago

“The fabric was very soft and it easily fit on the cushions and couch. Looks great and we are quite pleased.”

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Posted 4 years ago

“Got the Pottery Barn Basic (PBB) arm rest covers for our two chairs and sofa, and they’re great. Just placed order to get the actual slip covers for the 2 chairs, 1 sofa and 2 ottomans, can’t wait to get. Only wish it could take less time to get the order.”

Helpful Report

Posted 4 years ago

Hey! We are super happy that you loved the covers, and also super bummed we couldn't get it to you faster. Shipping worldwide is slowed down and backlogged. :( Nonetheless, enjoy the covers and stay safe. x Ning from Comfort Works

Posted 4 years ago

“Love the slip covers for my ikea chairs. They look new again! Great fit and quality fabric. Service was excellent.”

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Posted 4 years ago

“Slipcovers look great. I am very pleased.”

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Posted 4 years ago

“An amazing product!! Well made. Seems sturdy and gave new life to my very old IKEA couch that was discontinued in 2007. Thank you so much for a fantastic product.”

Comfort Works 5 star review on 30th September 2020

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Posted 4 years ago

“Great product, fits excellently. If you could speed up the delivery time it would be 5 stars and I don’t think I received a reply to my email enquiring on the status of my order.”

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Posted 4 years ago

Hey Justin, thanks for the review! It seems our teammate had replied to your inquiry some 3 weeks back, but it might have gone into your spam :( No biggie, we're thrilled that you're happy with your covers. Have a great one!

Posted 4 years ago

“Love our new slipcover for our ikea chaise. It makes an old couch look new. Just got it so can’t say how it stands the test of time however the quality looks good”

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Posted 4 years ago

“Perfect color, perfect fit and perfect quality. Thanks!”

Comfort Works 5 star review on 29th September 2020

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Posted 4 years ago

“申し込みから約一カ月で届きました。仕上がりも綺麗でしっかりした作りです。インターネットで画面から判断は難しい所で色が少しイメージと違いましたが、これは仕方がない所でしょう。”

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Posted 4 years ago

“Awesome chair covers, exactly as I ordered and delivered the week I was expecting them. Thank you Comfort Works!!”

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Posted 4 years ago

“Wer immer schon mit dem Gedanken spielt, sein Sofa neu zu beziehen, sollte nicht länger überlegen. Ich habe gefühlt 5 Jahre zu lange gewartet und hätte dieses wahnsinns Ergebnis also schon Jahre früher haben können. Nicht mal das Abmessen meines, wie ich dachte „komplizierten“ Sofas war anstrengend. Denn die virtuellen Augen der lieben Sarah Dettlaff, die einen betreut, sind immer wachsam. Und auf Wünsche und Probleme wird immer eingegangen. Zufriedener kann man also gar nicht sein. Und Geld sparen kann man sowieso! Also: Klicken, ausmessen und dann aufs neue Sofa schmeißen! Es lohnt sich!”

Comfort Works 5 star review on 28th September 2020

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Posted 4 years ago

Liebe Michiko, herzlichen Dank für deine tolle Bewertung - das weiß ich sehr zu schätzen! Es hat Spaß gemacht, mit dir gemeinsam an deinem neuen Bezug zu arbeiten. Das Ausmessen kann schwierig sein, aber du hast das ganz toll gemacht. Viel Freude mit deinem 'neuen' Sofa - und bis ganz bald! Sarah von Comfort Works

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews