Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,673 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,673 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have two Crate and Barrel Willow couches that I absolutely love. Sadly, the covers needed to go and Crate and Barrel no longer makes them. When I discovered Comfort Works I was a bit nervous, but based on reviews decided to go for it. Boy am I glad I did! My covers arrived today and they are absolutely perfect!!! You would never know they weren't the originals! And Melvyn was awesome! Walked me through everything I needed, double checked my measurements and was extremely responsive to any/all questions that I had. I can't say enough about the company, the process and the end result. Thank you Comfort Works!!!”

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Posted 2 years ago

Hey there, Karen! Thank you so much for leaving us such a thoughtful review. We're over the moon to hear that you're enjoying your new covers. Thank you again for choosing us and for all your support! :) - Mira from Comfort Works

Posted 2 years ago

“Beautiful work ! Thank You vers much ! Pretty work !”

Comfort Works 5 star review on 31st December 2021

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Posted 2 years ago

Hey there, Burbaud! Thank you so much for the kind words - your Ektorp looks absolutely amazing. We're ecstatic to hear that you're enjoying your new covers. Have a great day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“We love our new couch cover! It makes it look like we have a brand new sofa. We have the PB Greenwich sofa, and the back is a little loose, not as tight fitted as the front but our sofa is against a wall so it doesn’t matter to us. The comport Chenille is incredibly soft and cozy, love it.”

Comfort Works 5 star review on 29th December 2021

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Posted 2 years ago

Hey there, Ricky! We can't thank you enough for leaving us such a stellar review - your sofa is looking absolutely fantastic. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“These covers arrived within just a few weeks. Everything fits perfectly and the quality is excellent. The color I selected is true to the pictures online. I am very satisfied with the complete experience. I would most certainly recommend ComfortWorks to anyone looking to update their tired furnishings. Thank you to the ComfortWorks team.”

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Posted 2 years ago

Hey there, Sonya! Thank you so much for leaving us such a great review. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for all your support and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Love, love, love my new slipcovers - changed the whole look of my old Ikea sectional. Fabric is beautiful and the covers went on with ease! I ordered another cover for a reading nook chair and can’t wait for it to arrive! So happy I went with this company!”

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Posted 2 years ago

Hey there, Samantha! Thank you so much for leaving us such a wonderful review. We're over the moon to hear that you're enjoying your Ektorp's new look. Thank you again for trusting us with your covers and for all your support! :) - Mira from Comfort Works

Posted 2 years ago

“So happy with my Keely sofa slipcover in brushed cotton! It came really fast, even though it was semi-custom, and the Comfort Works team worked with me to make sure that the fit was just right. The material and finishing is excellent quality and I am so pleased with the product. Second slipcover I've ordered from Comfort Works, but definitely won't be my last!”

Comfort Works 5 star review on 27th December 2021

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Posted 2 years ago

Hey there, Alisa! Thank you so much for leaving us such a wonderful review - your sofa looks amazing. We're ecstatic to hear that your experience with us was nothing short of pleasant. Thank you again for your continued support and we wish you a fantastic day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“I ordered a slip cover for my couch and a cushion cover for a window seat bench. Both are a perfect fit! Well made, very professionally made. They completely transformed my furniture. Fabric is good quality, and the covers arrived sooner than expected! Staff very responsive and always answered questions fast. Thank you! I love my covers! Would order again!”

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Posted 3 years ago

Hey there, Katarina! Thank you so much for leaving us such an amazing review. We're pleased to hear that you're enjoying your sofa's new look and that your experience with us was a good one. Thank you again for trusting us with your covers and for all your wonderful support! :) - Mira from Comfort Works

Posted 2 years ago

“The quality of the fabric and stitching of the sofa covers are excellent. I own an IKEA Karlstad 3-seater sofa and the lounge seat, which has been discontinued. I am glad to be able to purchase the covers from here. The process is seamless: I ordered the fabric samples which really helps in finalizing my order. Also, really appreciate the little details which show the thought and care that have gone into making their products, e.g. the original Karlstad covers had a velcro strip on the lounge covers that were really narrow and do not grip the base correctly. Comfort Works's lounge cover had a much wider velcro strip which does an amazing job at gripping the base. Really love the Urban slipcover style (minimalist-look, without piping), wanted to order another set but realized that option is no longer available. Will it be back?”

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Posted 3 years ago

Hey there, Jon! We can't thank you enough for leaving us such a thoughtful review. We're over the moon to hear that you're enjoying your Karlstad's new look and that your experience with us was nothing short of pleasant. Please feel free to reach out to us via email if there's anything we can help with! :) - Mira from Comfort Works

Posted 2 years ago

“Consiglio di fre attenzione all'ordine se sbagliate modello o colore non c'è modo di cambiare. Non fanno cambi e non rimborsano. I prezzi sono assurdamente alti, tanto vale comprare un divano nuovo. La qualità è media nulla di eccezionale”

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Posted 3 years ago

Hi Francesca, Thank you for the feedback! We are sorry to hear that you purchased the slipcover for the wrong sofa model. Our customer support team has already reached out to you with an offer and we are awaiting your response. Hope to hear from you soon. -Comfort Works Team-

Posted 2 years ago

“Great product - arrived in time and fits really well! Also great support and follow-up from the team! Highly recommend to anyone looking to give their couch a makeover!”

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Posted 3 years ago

Hey there! Thank you so much for the kind words. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“This was my second time purchasing furniture covers for my Tylosand Ikea sofa from Comfort Works. The quality is exceptional and the covers fit perfectly. The previous colors were still in great shape. I only purchased new covers because I wanted to change up the look of the room a bit. I highly recommend Comfort Works for replacement furniture covers. Great quality, excellent customer care and items typically arrive sooner than expected.”

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Posted 3 years ago

Hey there, Jamie! Thank you so much for leaving us such a great review. We're stoked to hear that you're enjoying your covers and that your experience with us was nothing short of pleasant. Thank you again for your continued support and we wish you a fantastic day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Me han mantenido puntualmente informado del estado del pedido, han adelantado los plazos de entrega y el pedido silueta todas nuestras expectativas. Muy recomendables.”

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Posted 3 years ago

“Der Stoff ist toll! Wir sind richtig zufrieden und würden es sofort wieder machen !!!👍👍👍”

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Posted 3 years ago

Hey, es freut uns riesig zu hören, dass ihr zufrieden mit eurem "neuen" Sofa seid. Du kannst auch gerne ein Foto teilen, wenn du magst. :) Alles Gute! Simon von Comfort Works

Posted 3 years ago

“Our covers fit perfectly. We really appreciate the time you gave us to get exactly what we needed. Should give us another 10 years hopefully out of our favorite sofa. Pictures below, old and new Thanks again, Kathy and Mark”

Comfort Works 4 star review on 22nd December 2021

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Posted 3 years ago

Hey there, Kathy and Mark! We can't thank you enough for leaving us such a great review - your sofa looks absolutely fantastic. We're over the moon to hear that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“The Comfort Works slipcover that I ordered transformed my Ikea couch into a Crate and Barrel couch. The material was soft, thick and durable looking. The fit was perfect. The couch sits so much nicer and looks better. It took a bit of time to get after ordering it but I will be ordering more of these for sure.”

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Posted 3 years ago

Hey there, William! Thank you so much for leaving us such a stellar review. We're so happy to hear that you're enjoying your Ektorp's new look. Thank you again for all your support and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Our new slipcovers have made our furniture look brand new. They actually fit better than the original ones. We are so pleased!”

Comfort Works 5 star review on 21st December 2021

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Posted 3 years ago

Hey there, Lee! We can't thank you enough for leaving us such a glowing review - your space looks absolutely stunning. We're thrilled to hear that you're enjoying your covers. Thank you again for all your wonderful support, and say hello to your adorable pup for us! :) - Mira from Comfort Works

Posted 2 years ago

“I just received my slip cover for my Arhaus Baldwin sofa and it’s perfect!!! The quality is great, and it’s for a fraction of the price of Arhaus. I even got samples beforehand of fabric to pick out exactly what I wanted. I highly recommend!”

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Posted 3 years ago

Hey there, Becky! Thank you so much for the kind words. We're so happy to hear that your experience with us was nothing short of pleasant. Have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Très bien! La housse est arrivée avec un peu d'avance. Le tissu correspond bien à l'échantillon. Le tout tombe parfaitement bien... A voir maintenant si elle résiste bien dans le temps, mais pour le moment je suis très contente de mon achat.”

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Posted 3 years ago

“fits perfectly, order processed quickly, flow of information is good”

Comfort Works 4 star review on 20th December 2021

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Posted 3 years ago

Hey there, Rothenbücher! Thank you so much for your kind words - we're so happy to hear that you're enjoying your Manstad's new look. Thank you again for all your support and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Housse de belle qualité et bien finie. Conforme à l’échantillon que j’avais demandé. Livraison rapide.”

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Posted 3 years ago

Comfort Works is rated 4.8 based on 4,673 reviews