Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with how well the new cover fits!! Customer service was very helpful and accommodating. I’ll be recommending Comfort Works to friends. Thanks for making my couch look like new!”

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Posted 4 years ago

“My sofa was discontinued by Pottery Barn, I was so happy to find comfort works so I could get a new slipcover for my couch. The material is high quality and I was impressed at how well it fit.”

Comfort Works 5 star review on 10th June 2020

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Posted 4 years ago

“Love my new sofa! The cover fits perfectly, thank you!”

Comfort Works 5 star review on 9th June 2020

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Posted 4 years ago

“Great quality and fit.”

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Posted 4 years ago

“Perfect - just as I requested.”

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Posted 4 years ago

“Hier hat alles gepasst: Passgenauer Sofabezug (s. Foto) in sehr guter Qualität und eine tolle Farbe sowie eine hervorragende, superfreundliche und service-orientierte Kundenbehandlung. Alles bestens, sehr gerne wieder, 7 von 5 Punkten!”

Comfort Works 5 star review on 8th June 2020

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Posted 4 years ago

“I am absolutely delighted with my new covers. The material is wonderfully soft, much better then my original covers. The whole room looks different now. The covers were a tad bigger then I expected, but much easier to pull on then the old original set. I am even thinking of ordering addition set with different colour...hmmm”

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Posted 4 years ago

“Just finished putting on my new covers and I am so pleased!! They fit perfectly and my sofa looks brand new and better than ever! Thank you so much!!”

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Posted 4 years ago

“Simply put, awesome! From purchase to quality everything was top notch.”

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Posted 4 years ago

“I'am very happy with my new slipcovers. It does fit perfectly on my sofa! Great delivery and great customer service!”

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Posted 4 years ago

“Absolutely Love my slipcover! Looks very nice on our couch, color is pretty and fabric is very soft!”

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Posted 4 years ago

“Samantha is super clear and determined to be helpful no matter what!”

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Posted 4 years ago

“Super easy to put on. Looks like a whole new couch! Very impressed with the quality.”

Comfort Works 5 star review on 5th June 2020

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Posted 4 years ago

“Love our new sofa cover, really easy to put on and completly transformed our living room. There was a bit of a delay with the fabric I wanted but the communication was great and I was updated routinely on the timelines for delivery. Great products. Highly recommend”

Comfort Works 5 star review on 4th June 2020

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Posted 4 years ago

“Great people to deal with - very helpful - and the finished covers look good and fit perfectly.”

Comfort Works 5 star review on 3rd June 2020

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Posted 4 years ago

“In addition to what appears to be an extremely finely crafted slipcover that looks and fits great, we were also very impressed and pleased with the excellent customer service (Samantha). Hopefully we don't need a new slipcover for a long time, but if/when we do, I will not hesitate to contact Comfort Works again! Great company, great service, and a great product!!”

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Posted 4 years ago

“Originally I was getting bit despondent, because it took so long to arrive, but once the covers arrived I was very pleased with the quality & perfect fitting, beware you might have to pay import duty, which I wasn't made aware off, however they agreed to refund for that, but overall very happy with the product.”

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Posted 4 years ago

“What a great concept. Instead of tossing your sofa, get this new covers. Good way to teach our children about not filling our landfills with things that still have life on them. I prefer this company. Looks good.Great customer service.”

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Posted 4 years ago

“Dear Sarah & Team, besten Dank für den großartigen Service von A-Z. Von der Bestellung der Stoffproben bis zur Erstattung der Zollgebühren hat alles geklappt wie versprochen , ich war stets auf dem aktuellen Stand der Bestellung, und jede Mail wurde innerhalb eines Tages in Deutsch beantwortet. Die Bezüge kamen gut und liebevoll verpackt im fernen Deutschland an, die Qualität des Stoffes ist hervorragend wie erwartet , und die Näharbeiten sehr solide und robust ausgeführt. Beim Beziehen und Aufbau hat mir mein Schwiegersohn geholfen, für den es wahrscheinlich auch kein Problem gewesen wäre, es alleine zu machen 😀, aber ich hätte das nicht vermocht 🙈. Also, wer handwerklich etwas geschickt ist und kräftige Hände hat, kann das m. E. auch alleine hinkriegen. Ich freue mich jetzt über ein Sofa wie neu und empfehle euren Service gerne weiter. Best regards Suzan”

Comfort Works 5 star review on 29th May 2020

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Posted 4 years ago

Liebe Suzan, vielen Dank für dein Lob und deine Bewertung, dein Sofa sieht wirklich toll aus! Unser Nomad Grey passt super zu deinem Fußboden. Etwas Hilfe beim Neubeziehen ist immer gut, und zu zweit macht es ja auch viel mehr Spaß :-) Viel Freude mit deinem neuen Sofabezug, wir würden uns freuen auch in Zukunft einmal wieder von dir zu hören. Viele Grüße, Sarah von Comfort Works

Posted 4 years ago

“Very very pleased with Comfort Works ordering process, customer service, quality of sofa cover. I’d like to thank specifically Alejo who has done a brilliant job in keeping me up to date and answering all my questions very swiftly and professionally. Thumb up !”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews