Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,673 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,673 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfort Works saved me from buying a new couch. My Karlstad covers were wearing out from frequent washings so I started looking at new furniture. However, there was nothing wrong with my current couch. I decided to just reconfigure it by adding a chaise piece and ordering a new cover for the whole thing. Half as much as new couch would cost me and there was nothing wrong with the main parts of my current couch. Order arrived in only 4 weeks and the fabric we choose is amazing. I am loving the whole new look in my living room. I also love that these covers are quite as tight as the originals which makes my couch more comfortable because there is a tiny bit of give. The original covers made it extra firm.”

Comfort Works 5 star review on 8th January 2022

Helpful Report

Posted 2 years ago

Hey there, Kate! We can't thank you enough for leaving us such a thoughtful review. We're over the moon to hear that you're enjoying your Karlstad's new look. Thank you again for trusting us with your slipcovers and we wish you an amazing day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“I’m 100% satisfied, it’s as if I bought a new sofa!!”

Helpful Report

Posted 2 years ago

Hey there, Moiroud! Thank you so much for the kind words - we're stoked to hear that you're enjoying your new covers. Thank you again for trusting us with your covers and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Tout est parfait, merci egalement pour la rapidite de livraison”

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Posted 2 years ago

“Arrived in record time and fit perfectly. The cat is yet to test out the claw proof material but I’m sure it only a matter of time! Would highly recommend as it was difficult to locate a cover for my chair anywhere else online.”

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Posted 2 years ago

Hey there, Lisa! Thank you so much for leaving us such a glowing review. We're ecstatic to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Excellente expérience avec Comfort Works. Notre nouvelle housse de canapé est parfaite, tant pour ses dimensions que pour la qualité du tissu.”

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Posted 2 years ago

“I looooove love love my slipcover for my sofa! I was very surprised at how fast I received my order, and the quality of the workmanship and product are wonderful. Highly recommend!!!!”

Comfort Works 5 star review on 7th January 2022

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Posted 2 years ago

Hey there, Elizabeth! We can't thank you enough for your kind words - your PB Basic looks absolutely stunning. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“I had awesome experience with this company. The sofa covers were perfectly match and nice and neat has been sewn. Color of the cover was as expected. Delivery box was very nice and well packed. Even though the price was higher than expected, I was satisfied by the service and product. Well done, and I look forward to get another cover, if I can afford it.”

Helpful Report

Posted 2 years ago

Hey there! Thank you so much for leaving us such a thoughtful review. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcovers and for all your support! :) - Mira from Comfort Works

Posted 2 years ago

“Il manquerait une petite notice écrite pour faciliter la mise en oeuvre, la vidéo n'étant pas complète et exhaustive. Sinon, le tissu n'est pas totalement ajusté mais semble solide pour durer.”

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Posted 2 years ago

“After my tenants destroyed my Ikea couch cover, I was desperate to find a new one so I could resume renting the house. IKEA was out of stock on the cover and so I searched and found Comfort Works. I was thrilled with the selection of colors and fabrics and ended up ordering upon my first visit to the site. The cover came in a few weeks and the communication along the way was fantastic. The quality and fit of the cover is even better than the IKEA original! I am so pleased with it! I have nothing negative to say as my experience and the product were both GREAT!!”

Helpful Report

Posted 2 years ago

Hey there, Carey! Thank you so much for leaving us such a thoughtful review. We're so happy to hear that your experience with us was nothing short of pleasant and that you were able to save your sofa. Thank you again for trusting us with your slipcover and we wish you a great day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Absolutely love this sofa cover from comfortworks!! Beautiful color, great quality and perfect fit!! Couldn’t be happier!”

Comfort Works 5 star review on 5th January 2022

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Posted 2 years ago

Hey there, Shannon! We can't thank you enough for leaving us such a glowing review - your Lounge II looks absolutely stunning. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your support! :) - Mira from Comfort Works

Posted 2 years ago

“I am so happy with my slip covers. I plan to order more. They are a perfect fit and all communication with them was efficient and excellent. I hope they continue to do business as companies like this are rare. High quality, reasonably priced and customer service oriented. Don’t hesitate if you are looking into ordering a slipcover!”

Helpful Report

Posted 2 years ago

Hey there, Swapna! Thank you so much for leaving us such a fantastic review. We're thrilled to hear that you're enjoying your new covers and that your experience with us was nothing short of pleasant. Thank you again for choosing us and for your continued support! :) - Mira from Comfort Works

Posted 2 years ago

“I was so excited to receive my new couch cover. I have had my Aarhus Baldwin sofa for about 20 years and I think it is the best sofa ever so it was hard to part with. I am glad that I didn’t have to, thanks to my new cover. Looks like a brand new couch and it is now claw proof. Thanks so much!!!”

Helpful Report

Posted 2 years ago

Hey there, Chasity! Thank you so much for leaving us such an amazing review. We're over the moon to hear that your Baldwin was able to stay with you for a while longer. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Very satisfied by my order … the custom cover for my sofa is perfect … very good job from Comfort Works’ team … thank you”

Helpful Report

Posted 2 years ago

Hey there, Remtoula! Thank you so much for leaving us such a great review. We're stoked to hear that you're enjoying your Brathult's new look. Thank you again for trusting us with your slipcover and have an amazing day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“love our new revamped sofa. good fit of covers and well produced.”

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Posted 2 years ago

Hey there, Ruth! Thank you so much for the kind words. We're so happy to hear that you're enjoying your Lillberg's new look. Have a fantastic day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“I bought a Flottebo Sofa from IKEA recently. Unfortunately, they won't sell this any longer and therefore don't have a wide choice of sleeves for that product anymore. I began searching for alternative sleeves and soon found Comfort Works. I gave it a shot and ordered my Flottebo Sleeve in a nice grey-ish color. A few weeks after that it arrived and I instantly put it onto my sofa and I was really happy with the outcome. The sleeve looks and feels great. It fitted perfectly and was easy to install. I can recommend this shop for anyone who is looking for good quality sleeves.”

Comfort Works 5 star review on 2nd January 2022

Helpful Report

Posted 2 years ago

Hey there, Huber! Thank you so much for leaving us such a stellar review - your Flottebo is looking amazing. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Great sofa covers, with a little extra give for putting in the washing machine. Very easy to put on. Will order again from them.”

Helpful Report

Posted 2 years ago

Hey there, Natalie! Thank you so much for the kind words. We're so happy to hear that you're enjoying your new covers. Thank you again for choosing us and for all your support! :) - Mira from Comfort Works

Posted 2 years ago

“Hi. The seat covers are too small despite sending exact measurements. Still waiting to hear back from customer service.”

Helpful Report

Posted 2 years ago

Hello Joanna, we hope you enjoyed your New Year celebrations with your family and friends. Thank you for alerting us about the fit issues of your ready-made slipcovers. Your emails came in Jan 1st (New Years Day) and all our customer service team were away spending time with their families as well, we just got on today Jan 3rd, and have immediately reached out via email to see what went wrong and how we can make it better for you. Speak soon! :)

Posted 2 years ago

“Perfect fit and perfect color. Thank you for making such an awesome product. You saved my discontinued chair from donation. Couldn’t be happier 😊”

Comfort Works 5 star review on 1st January 2022

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Posted 2 years ago

Hey there, Sarah! We can't thank you enough for leaving us such a wonderful review. We're so happy to hear that you're enjoying your Ektorp's new look. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“I bought cover for IKEA Ekolsund recliner chair. I bought the chair with standard Grey covers but I wanted something brighter. I found Comfort Works and ordered some samples. I was a bit concerned about placing an order as they are not cheap and I am in the UK. O decided to go ahead and I am delighted I did. The Mineral Blue colour is beautiful, the quality of the covers is excellent, you wouldn't know that they were not original IKEA covers. From ordering samples to receiving the covers the whole process was smooth and easy to do. Communication about my order was excellent. Really happy and I highly recommend Comfort Works. The pictures I have attached show the original grey cover and the new mineral blue one.”

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Posted 2 years ago

Hey there, Majella! We can't thank you enough for leaving us such an amazing review - your space looks absolutely stunning. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and for all your support! :) - Mira from Comfort Works

Posted 2 years ago

“Outstanding quality and service, highly recommend”

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Posted 2 years ago

Hey there, Karen! Thank you so much for the kind words - we're so happy to hear that you're enjoying your Kivik's new look. Have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

Comfort Works is rated 4.8 based on 4,673 reviews