Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just received the new cover for my IKEA sofa and I, absolutely, love it!! It fits perfectly. The customer service were extremely helpful when some issues occurred with my order. This is the second time I order a cover from Confort Works over the past five years and as long as I have my IKEA couch I'll keep working with Comfort Works!! I highly recommend them!!”

Comfort Works 5 star review on 2nd March 2021

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Posted 3 years ago

That's an amazing shot of your Kivik, Amedeo! The covers look good and we are so happy that you love them. PS* Love your house plants back there! :) - Warm wishes, Naomi from Comfort Works.

Posted 3 years ago

“I ordered newslipcovers for my Ikea sofa, and it fits perfectly. The coolesr green color and velvet as material. I am very satisfied. Love the idea that you can create your own unique sofa from something so ordinary as an Ikea sofa.”

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Posted 3 years ago

Thank you SO much for your exceptional review, Kristiane! We're just so glad that you are happy with your covers :) - Warm wishes, Naomi from Comfort Works.

Posted 3 years ago

“Estoy muy contenta con su profesionalidad. Me ha encantado el resultado de las fundas de mis sofás. Totalmente recomendable.”

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Posted 3 years ago

“Encantada con la funda, queda perfecta!!!”

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Posted 3 years ago

“great product”

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Posted 3 years ago

“Excellent service clientèle, très à l'écoute et professionnel. La housse est très belle, tissu de qualité et belles finitions. Je suis ravi de mon achat.”

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Posted 3 years ago

Bonjour et merci pour votre avis, nous sommes très heureux que vous soyez satisfait :) Profitez bien de votre nouveau canapé! Mathilde de Comfort Works.

Posted 3 years ago

“Estamos encantados!!! La funda llegó perfectamente e iba muy bien embalada, en una bonita bolsa blanca. Colocada, simplemente queda maravillosa, todo encaja a la perfección. El tejido parece de buena calidad y el color exactamente igual que en la foto de la web. Hace unos meses estaba sopensando la idea de retirar mi sofá mellby de ikea, pero gracias a confort-works, mi sofá hoy, esta totalmente renovado y seguro que aguantara 10 años más. Sencillamente genial. Recomiendo estas fundas al 100% y además la empresa tiene un servicio de atención excelente. Gracias!!!”

Comfort Works 5 star review on 1st March 2021

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Posted 3 years ago

“Super Bezug, der Stoff ist ist so wie erwartet. Angenehm und weich, dennoch robust. Dank des Anleitungsvideos und der Beschriftung der Stoffteile war es leicht den Bezug aufzuziehen. Lediglich die Löcher für die Schrauben in den Stoff zu machen, ist etwas kompliziert.”

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Posted 3 years ago

Vielen Dank für deine Rückmeldung. Es freut mich, dass dir unser Stoff gefällt und entschuldige bitte die Umstände, die du mit den Bezügen für das Friheten Ecksofa hattest. Der Grund, weshalb die Löcher nicht bereits in unserem Bezug sind, ist, dass die Schrauben nicht immer an derselben Stelle sind. Gerne kann ich dazu auch ein Video schicken, wie der Bezug angebracht wird: https://www.youtube.com/watch?v=NbiUCOuIcCE

Posted 3 years ago

“We are so excited to see the quality and fit of our cover for our CB2 Move Couch (2013 version). The cover fits perfectly and the color and fabric are even better than what we imagined. Thank you!”

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Posted 3 years ago

Thank you Danielle! So good to hear from happy customers! - Samantha T. from CW.

Posted 3 years ago

“We are incredibly pleased with our new slip cover! We love the color and the texture and it is very comfortable! It has made our 12 year old couch look entirely new. We were also very impressed by every aspect of the customer service. We would use this service again and can’t recommend them highly enough. Thanks so much!!!”

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Posted 3 years ago

Awesome! That really makes the team glad that we're in the business of slipcovers, and being able to assist great customers such as yourself! We'll be sharing this with Niro :). Thank you. - Samantha T. from CW.

Posted 3 years ago

“I love my slip cover for my old Pottery Barn couch. Very well made. Came nicely pressed and was very easy to put on. It is a perfect fit I would order from them again in a heartbeat!”

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Posted 3 years ago

Thank you! Good to know it has been an easy and rewarding process for you!

Posted 3 years ago

“As always, my new slipcovers are perfect. Fit beautifully, well-made and just what I wanted. My 10-year-old Ikea couches look elegant. I now have 3 sets of Comfort Works' slipcovers so I can change looks when I want. Thank you!”

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Posted 3 years ago

Awesome! Three sets! We're always appreciative of highly supportive and happy customers such as yourself :). Thank you! - Samantha T. from CW.

Posted 3 years ago

“I am so grateful for Comfort Works! After two years of having a white slipcover for my Ikea couch, it became clear that it simply was not suited for my household; no matter what I did, spot cleaning or washing, it just looked dingy. I already knew that I didn't care for the other color/material options at Ikea, and was thrilled to find an alternative. Enter Comfort Works - there were so many options to choose from! I ordered samples and liked pretty much every one, but ultimately went with the Nomad Black because I was drawn to the light and dark weave which coordinates nicely with other decor throughout the house, and gives interest and movement to a piece of furniture that could have felt like a dark void. The cover was packaged beautifully, arrived in the time communicated (just over 4 weeks to arrive to the USA), fits great and the material feels soft and durable at the same time. I'm really happy and would absolutely buy from this company again.”

Comfort Works 5 star review on 27th February 2021

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Posted 3 years ago

The Farlov looks great in the Nomad Black! Thank you for choosing Comfort Works as your solution to giving a new lease of life to your Farlov :). - Samantha T. from CW.

Posted 3 years ago

“楽しみに待っていたカバーが届きました。本当にサイズごピッタリで、古いソファがまるで新品に蘇りました。生地感、Ash Gray のカラーも気に入りましたまさか2002年版の無印良品ソファのカバーが作れるとは思っていなかったので、とても貴重なショップ様だと思います。こまめに連絡くださり、安心して待てました。”

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Posted 3 years ago

“I love my new couch covers. They are perfect. The customer service, rapid response from ordering to delivery was great. Thanks so much. Highly recommended. Colleen”

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Posted 3 years ago

Thank you for the kind words!

Posted 3 years ago

“Just received my slip cover today. I could not love it more- the fabric is absolutely beautiful. It’s for a sofa in our guest room that needed some serious TLC.”

Comfort Works 5 star review on 26th February 2021

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Posted 3 years ago

Thank you, Justine! An excellent choice of fabric, it looks great in the space! We're thrilled that you are satisfied with the purchase and that it saved your sofa. - Samantha T. from CW.

Posted 3 years ago

“fit perfectly and construction and material was of great quality!”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“It was tight to put on but in other words, it fits perfectly.”

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Posted 3 years ago

“Excellent!”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Just received my green velvet sofa covers. They are gorgeous! Fabric is excellent quality, stitching and fit are high quality. I have purchased covers here before and will again. Perfect solution and brilliant quality. Well done Comfort Works!”

Comfort Works 5 star review on 24th February 2021

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Posted 3 years ago

Hi Jane! Thank you for the awesome feedback and photographs! They look great :). We always appreciate supportive customers like yourself! - Samantha T. from CW.

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,675 reviews