“I ordered three pair of sandals, all but one fit. The other two are so big, the straps are two inches too big (not adjustable) Good luck getting them to answer your email. I have been trying for a year. I called the credit card company and they put a hold on the payment and after 90 days they put it back on. This is a no win situation. Buyer be ware. I wish I had looked at the reviews before ordering. Won’t make this mistake again, if company does not have a phone number that I can verify, I don’t purchase. I’m out $100.00.
If I could give them a minus -5 stars, that’s what I would give them.”
“Placed an order on May 12th. It has been over 5 weeks. They have not responded to my 3 emails to their customer service other than to confirm they received the complaint on 1 occasion. My suggestion is order elsewhere.”
“I wish I would have read the reviews before ordering! I ordered sandals 3 weeks ago and they still have not shipped. Tried emailing them with the order # in the subject line. I would get an email back asking for the order number so I would reply with it in the text of the email, then not hear from them. Very frustrated! I have asked for them to refund my money seeing as how they have not sent the shoes. We will see.”
“I have a very wide foot and have a horrible time finding any sort of sandal that will fit my foot. I purchased the elastic top sandals and love them. Delivered in less than 3 weeks. Wish I had ordered each color. I was very sceptical because of.rhe reviews and doubting I would get them coming from China. I love these sandals!”
“Order CF7546 placed on 27th May and I already paid for it. However the order is yet to be delivered. No one replies to my emails and they don't have a phone number where customers can reach out to. No one should buy from Comfys as they are not genuine.”
“My boyfriend received a targeted ad on Instagram for this brand, I have pretty bad bunions on both feet and am always looking for comfortable shoe options. The pricing for the boots I purchased was reasonable, plus the shoes were very cute, which is always a plus when looking for something bunion friendly. Since the website lists an address in Delaware and the shipping charge wasn't signification, I was a little surprised when the items shipped from China, but it didn't occur to me that would be an issue.
The shoes took longer than the 2-5 business days quoted on the website, which was a little worrying especially once I was this was shipping from China but the shipping information seemed legit, and I had purchased the shoes for myself, so didn't have a strict date for when the item needed to arrive.
However, I was extremely disappointed when I did get the package. The boots look and feel CHEAP. No other way to say it. I doubt these will hold up for more than a few months. Additionally, the shoes are extremely small. I ordered a 6.5, which is what I usually wear in boots and I cannot get my foot all the way in the shoe. If I had known this was an Asian retailer, I might have sized up, as I know that sizing can run small. However, there is no indication of that on the website.
Unfortunately, I cannot return the item, as the policy on Comfy Footgear's website says items must be "unopened." As I had to open the plastic wrapping to try the shoes on, I am left with unwearable shoes.
I cannot recommend anyone buy from here and I hope Comfy Footgear updates their website with more transparency about where their shoes are coming from. I am confused by the overwhelming positive reviews Comfy Footgear has and will be leaving this review on the item I purchased.”
“June 2023. If you are reviewing comfy platform shoes..please..this company is a scam. Cannot contact them. No response for emails. Phone number no longer in service. Reported this company to bbb. Please don't fall prey for this company. If u have a Facebook or Instagram account please post about this company IS FRAUD. LOST MY MONEY. DID NOT GET PRODUCT.”
“Zero stars! The quality of this product is inferior to say the least. It is easy to see how cheaply made the shoes are plus they are not true to size, they run small. The customer service phone number is a dead end and customer service is terrible. They refused to give a refund (after the delivery was over 3 weeks late!) and instead offered a discount if I ordered more product. Whattttt???? This is a complete SCAM, buyers beware. You are throwing money away if you place an order. Dishonest and fraudulent businesses like this should be banned from being able to advertise on any platform.”
“Ordered beginning of March 2023, 2 pairs - my credit card has been charged for 4 pairs in March. This week will be June, no product has been delivered and there is no response from the company when I attempt to contact them.”
“Scammers!!! Do not order from this company! Don’t waste your money on these cheap shoes - Easy return/refund is a Joke~you will never get a response! PayPal was no help either since I actually received my order! Do not buy from this POS company!”
“Ordered size 10 BoHo sand, received size 7 green, only voicemail, no answer to emails or phone! Should’ve looked into this before ordering! I ordered 3 pairs from them some years ago and was very pleased. They must’ve sold off to .con...”
“Take whatever money you would spend on the shoes and light it on fire. That's how much of a waste this was. tThey refuse to take back the shoes unless there is an obvious defect. Wrong size? Too bad. Wrong color? Too bad. Poor workmanship? Too bad. So angry at wasting 80 dollars. Don't EVER buy these POS.”
“Scammers totally. Gladly went through PayPal so should get my money back. I wish I googled them however they had called themselves something different at first. Come to find out it’s this company. Had my money over a month now!! No item and no refund yet!!! Scammers”
“Still waiting on my package. No invoice was sent, no tracking information either. Luckily I went through PayPal.
PayPal should review this crappy company”
“Boston mini boots were way too small. I have been trying for over a month to return them and get a refund. I always get an automated email back. I've tried calling and the phone number is disconnected. Horrible company. Do not get scammed by their shoes.”
