“Ordered my sandals weeks ago..tracking number states they were delivered to Saulte St Marie, ON but I live in North Carolina..their contact phone number is not in service and can not get a reply from email..NEVER BUY from this company again!!! They stole my money I will post on facebook and to BBB”
“I’ve ordered two pairs of comfy sandals ( separate orders). I’ve received nothing from this company about shipping, although it’s beeen taken out of my account. There is NO CUSTOMER SERVICE CONTACT INFORMATION. This company is a rip off. They have their money and U have no sandals. I’m contacting AE to open a complaint and get a refund. DO NOT BUY FROM THIS COMPANY. Their shoes are cheaper on Amazon and you get the the next day..”
“Have not received my order yet. Ordered over 3 weeks ago. Company does not tell you it takes 3-4 weeks before your order is shipped until after you pay for your purchase. If you're thinking of getting them for the summer, order in the winter.”
“I finally got my complete order and I love my Comfy Sandals. However, the customer service needs improvement. If customers email or message them, no response. I’m happy I got what I paid for, but will pass on future business until they get it together as far as customer service is concerned.”
“I just wanted to give an update. I did receive my remaining order from Comfy Sandals. The shoes are wonderful and I love them! The company’s customer service deserves 0 stars for failure to respond to customer inquiries. That would have been all it took for my peace of mind, instead of writing my previous review of this company. People get ripped off every day. I happy to say once again, love the shoes!”
“One shoe fits great and the other one does not. You can not return them because hey will not respond to any request. The come from China and takes a good two weeks to get them. If you buy them and don't like them you pay any how.”
“I ordered a pair in a size 10 (USA ) or a 41 in EU. They sent me a size 10-must be s girls size. It said a 36. I have been trying to get s response from you from 2 letters. The package had no papers in it, but the label looked like it came from China. I just want to exchange for the right size. A no answer looks like a scam to me. You promise refunds if not pleased or an exchange of sizes. All I want is the right size.”
“I purchased the 4 pk of comfy sandals but only received 2 pair, I have sent an email and messages on Facebook messenger, but no response. I will give them one more week before I file a complain with Pay Pal to get a refund! Bad customer service!!”
“Never received my full order. It’s been at least 2 months since I ordered the sandals. I don’t recommend Comfy Sandals to anyone. Very poor service and unreliable company.”
“Well so far I am disappointed. The ads are very misleading and say that I was going to get my sandals in 3-7 business days and was coming from their warehouse in the UNITED STATES! Well come to find out it is not and coming from CHINA, as I got a China Post tracking number. When I went on to track my order, says this number is invalid. I just ordered these Monday May 6th, but can already see a problem. AND the 800 number that is provided is disconnected!! What does that tell you. So upset. Just should of ordered these from Amazon!”
“Love this sandal, very comfortable. Suggested to several friends. Sandals are cute and received size ordered. Very happy with the product. They are great and this was the words of my lovely wife.
More gifts to be received and I highly recommend comfy sandal who wanted to make their wifes happy”
“Very comfortable Comfy Sandal couldn't try it on, so ordered a size larger than I wear. The sandal just fit. I was amazed at the quality of them. They are extremely well made and look much more expensive than they were.”
“Got this as a gift for my mom and she absolutely loves it! Very comfortable. Lots of complements.
These sandals are extremely comfortable. And very pretty Extremely comfortable......”
“GREAT sandal and I ordered another pair in tan. It's very comfortable, but I wish I got 8.5 size instead of 9 because i read in the reviews the sizes run small. My shoe size is 8 but got 9. But overall I liked it.”
“The strap should be a little bigger, is too tight, the sandal is soft and comfortable... Love it Nice and I am looking for summer sandals if possible Love them the way they are”