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Arby's Guest Support Reviews

2.1 Rating 33 Reviews
24 %
of reviewers recommend Arby's Guest Support

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Arby's Guest Support 1 star review on 8th January 2025
Anonymous
Arby's Guest Support 1 star review on 30th October 2024
Jerry
Arby's Guest Support 5 star review on 7th June 2022
Len M.
Anonymous
Anonymous  // 01/01/2019
Eating out is a rare treat and 8/15/2024 at approx 10 p.m. we chose Arby’s. They were not closed yet, however, they already had the fryers off, cleaning. We saw hamburgers on the menu, with them being a new thing for us, we tried them! The bacon cheeseburger one and the other one with all of the regular stuff. Those were undoubtedly the worst hamburgers we e ever had in our entire lives and we are Old! I have eaten at Arby’s since it first opening in FT Worth Texas a big long time ago! This is absolutely the worst sandwich ever! The meat is nasty! Reminds me of frozen bubba burger Pattie’s sold by the box at the grocery store and those are nasty! There was nothing good about the sandwiches! Nothing at all! The sauce poured out all over my blouse, even tho I had the wrapper wrapped around it and I was on a date! My blouse is ruined from the stain, we went to bed hungry and the terrible meal threw a wet blanket on the date! It ruined my whole night! That burger was just bad! So bad! We feel robbed!
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Posted 8 months ago
Order online, and arrived 3 mins after time for pickup. The bacon Swiss chicken sandwich was so cold,and the chicken was so little....also the curly fries were cold!!! Arby's used to be so good before the pandemic....not now!
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Posted 10 months ago
A BIG SHOUT OUT TO IKE AT The Arbys store 02988 lithia springs georgia. is great .. i have lived this Market for 20 years from DALLAS TEXAS and Ike the new manager keeps a first class store. THE STAFF ..IS POLITE AND WELCOMING.. ORDERS. ARE CORRECT STORE IS CLEAN STAFF IS HELPFUL...... i had almost given up. On this store all together because in the PAST I was TREATED AWFUL .. before. The new manager IKE... the store was. Dirty ..you had to clean your table you had to wait in line forever.. if you ask them please dont warm the bun or put cheese on my sandwich ..sliders or the french dip .. and get all argumentive if i brought it back. I had Cancer. .. I cannot digest microwaved bread.. or cheese .
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Posted 11 months ago
Food had Nats inside the sandwiches
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Posted 1 year ago
Roast beef was cold, ordered curly fries got crinkle fries and the man frying was using a rag wiping his hands and then throwing rag on fryer and using it over and over again my husband was really disappointed because he loves the roast beef and we have to travel at least a half an hour to get there.
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Posted 1 year ago
The roast beef was raw. Called them 12 times before someone answered. Then the restaurant manager laughed and said it wasn’t Rall it was undercooked. Very unprofessional won’t be back
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Posted 2 years ago
Constantly screwing up my drive-thru order, three times in a row, I'm done with you, how pathetic that you can't get a simple drive up order correct.. three times in a row.. should have learned my lesson the first time
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Posted 2 years ago
I'm sorry Len, but mine was overcooked and not enjoyable. It definitely is not like mom use to make. Rita E
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Posted 2 years ago
Soo this is an unpaid endorsement that I'm glad to make. For those who like a Good Burger from time to time that for whatever reason you don't make on your own, Forget the burger chains that you're used to for your next Real Beef Fix! Baconators, Whoppers, Quarter Pounders, 5-Guys, Whataburger ~ Whatever! #arbys Arby's haters you can shut-up right about ... 😎Here! I tried Arby's Wagyu Beef Smokehouse Burger last night & was pleasantly surprised to discover that this beefy gem actually rivals what I can do with a hunk of ground Wagyu beef. I'm an amateur chef and I post my fare under my #bachelorcheff brand which many of you have seen & I thank you for your input on those posts. When it comes to eating other folk's food while I'm out, I'm the "diner guy" who pretty much shuns fast food chains. It was well worth a trip to a fast food chain last night to sample Arby's Smokehouse Burger. This burger meets and beats what I look for in a good diner burger. Yesss, Burger chains and diners will be up against this rookie in the Burger Game this summer and trust me this rookie goes "Hard in the Paint!" Back in the day a little old lady posed the question "Where's The Beef!?" Today the Beef is at #arbys "Arby's ~ definitely has the Meat and may get a few more dollars outta me the next time I want a burger that I don't want to cook myself... #MotherLovinThug
Arby's Guest Support 5 star review on 7th June 2022
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Posted 2 years ago
I posted a review, Arbys answered saying to click on a link, guess what your link does not work.......
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Posted 3 years ago
Curious why website was saying you are open at Sanford location and We got out of Wendys line only to be told Arbys was closed. Really!!!!! 9:30 pm on a Saturday night during Christmas season?? Never going back!
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Posted 3 years ago
Spent $9 on my meal when I was paying asked for Arby sauce was told they were out sign was on menu. Lights were so dim on drive thru menu I did not see sign or wind had carried it away. Wanted to cancel order but employee throughly ignored me and wasn't even going to give me my change until I asked for it.
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Posted 4 years ago
I got my food quickly and it was exactly what I ordered. Arby's is one of the only restaurant to try and stay open .
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Posted 5 years ago
Arby's Guest Support is rated 2.1 based on 33 reviews