“The service was great I was dealing with a man called Ben and he was very good ringing me back when he said he would very polite and helpful well done Ben keep up the good work”
“Setting up my insurance was very straight forward. I was able to upload my documents via my online customer portal and these were received straight away. I had a quiery and the customer service advisor was extremely polite and dealt with things efficiently. Very pleased with the service so far”
“You took hours to insure me
You sent me letters saying I hadn't set up a direct debit when I clearly had in the 3 hours phone call.
You was more expensive than the quote I received online
Your service reps are rude
You threatened to cancel my insure even though I sent you emails explaining that I needed to wait for my no claims proof to come through.
You set up direct debits on a set date without even checking that the customer will have sufficient funds on that day”
Hello Glen. Thank you for your feedback it is important to us. I have asked our complaints team to look into your comments and contact you direct. Regards Samantha Complete Car Cover
