Complete Cover Group Reviews

Name: Complete Cover Group
Rating: 4.30

4.3 Rating 605 Reviews

84 %

of reviewers recommend Complete Cover Group

Company Reviews

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Metrics

4.3

Based on 605 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well if they don't made me I would stay with them from Last 3 years. They always very helpful team listen and bring what I want thanks cover group for that .”

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Posted 7 years ago

“fhxrf goot”

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Posted 7 years ago

“Very expensive !!!! I have been your customer overs the lad three years 2 cars last years but still no good offer for me still the price go hygher ... I won't recommend it to anyone .. Sorry for my honesty . Many thanks”

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Posted 7 years ago

Dear Benmoussa, i thank you for taking your time to provide us with your feedback, please be informed that we will look into this for you and an agent will be in contact with you shortly. With Kind Regards, Charmaine.

Posted 7 years ago

“Very efficient and helpful service with excellent turn round time in delivering policy documents and certificate of insurance after a change of cover from old to new car.”

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Posted 7 years ago

“Absolutely disgusting the price I had been quoted from the actually price i got down to. Never again will I go with this company after my year runs out. Been with you for 4-5 years”

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Posted 7 years ago

Dear Louis, I am sorry you have faced an issue with your inurance, and that you felt the need to raise it. We will look into your issue raised, and someone will be in contact with you shortly, Kind regards, Ben

Posted 7 years ago

“The worse customers services ever. For a simple windscreen claim more than an hour at the phone.”

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Posted 7 years ago

Dear Lucian, I am sorry you have faced an issue with your inurance, and that you felt the need to raise it. We will look into your issue raised, and someone will be in contact with you shortly, Kind regards, Ben

Posted 7 years ago

“Only one thing I need to complaint is that you automatically increased the insurance charge of a loyalty customer with five years' no claim”

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Posted 7 years ago

“Thank you very much”

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Posted 7 years ago

“Good service. Very helpful.”

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Posted 7 years ago

“Very bad experience with your prices, staff, I would not be recommending or using complete again”

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Posted 7 years ago

Hello Jacqueline, I'm sorry that you have faced issues with your insurance. We will look into the issues you have raised and we'll have someone be in contact with you shortly. Kind regards, Ben

Posted 7 years ago

“Fast, easy, efficient”

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Posted 7 years ago

“Friendly and easy to speak with. Asked if they could give me a better quote they did exactly that. Went thoroughly through my quote and details. Best insurance company I've ever dealt with . Five stars from me.”

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Posted 7 years ago

“Im very happy to say the customer service that was given to me was amazing and i feel i got the best deal that i could possibly get.. Thank you to complete cover.”

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Posted 7 years ago

“My initial renewal letter quoted an increase of £60 on last year which was unacceptable, after discussion this was reduced substantially. The same thing happened last year, why do you do this? Wages have not increased, I have had no claims .. ever ...”

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Posted 7 years ago

“Very efficient and friendly”

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Posted 7 years ago

“Prompt efficient service”

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Posted 7 years ago

“Offer excellent customer service, good renewal. Happy customer”

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Posted 7 years ago

“I was asked to sign my proposal form which I did not receive then asked a second time for same thing as I still had not received after 2 emails and getting no where talking to robots I think and still have no idea what's going on very very poor service would not recommend to anybody.”

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Posted 7 years ago

Dear Daniel, Thank you for raising your concerns, and we're sorry you found it necessary to do so. We will look into the issues you've raised, and someone will be in contact shortly. Kind regards, Ben

Posted 7 years ago

“They were prompt to send my renewal price which i was happy with and the cover they provide is exactly what i need. They made the process easy .”

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Posted 7 years ago

“Luke explained everything very clearly. He was very polite and made the process of renewing my insurance stress free.”

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Posted 7 years ago

Complete Cover Group is rated 4.3 based on 605 reviews