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Complete Cover Group Reviews

4.3 Rating 605 Reviews
84 %
of reviewers recommend Complete Cover Group
4.3
Based on 605 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
She put me on hold a million times then just kept speaking so fast I couldn’t understand her, asked her to slow down but she just spoke louder hahaha clearly some English issues! I’m still waiting for some paperwork to be emailed to me! Without it I can’t really do much regarding my insurance! Not helpful at all! Just want to sell you a product and then hang up, terrible customer service!! Would not recommend
Helpful Report
Posted 6 years ago
Hi David. We are sorry to hear of your concerns regarding the insurance policy held with us. Please be assured your comments have been noted, and we are to investigate the matter fully. We will contact you to discuss this further once we have completed our investigations. Kind regards, Sarah
Posted 6 years ago
They are good
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Posted 6 years ago
Good help and conversation.
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Posted 6 years ago
Hi Florin. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.
Posted 6 years ago
Very good sevice, also pleased with the cheep insurance provided. Will definitely continue to use complete cover group for the forceable future!
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Posted 6 years ago
Hi Cassey. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.
Posted 6 years ago
Absolutely rip off in prices!!!
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Posted 6 years ago
Wonderful service and a great value for money. Quick and efficient, informative, user-friendly... Greatly recommend it!
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Posted 6 years ago
Hi Victoria, thank you for taking the time to leave your review, your comments are greatly appreciated. Kind regards, Sarah.
Posted 6 years ago
Totally professional approach and expert advice and handling must recommend
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Posted 6 years ago
Hi Dumitru. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Emily.
Posted 6 years ago
I spoke with a man named Reece at customer service. He was very helpful and friendly and gave good advice. Ver good customer service and very polite. Thank you
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Posted 6 years ago
its good one nice
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Posted 6 years ago
Nice good service
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Posted 6 years ago
Advisor was good at listening to our needs and requirements, did not feel rushed and explained everything
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Posted 6 years ago
Hi Frederick, thank you for taking the time to leave your review, your comments are greatly appreciated. Kind regards, Sarah.
Posted 6 years ago
They understand my situations and helped me through it
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Posted 6 years ago
My cover was dealt with so quickly and efficiently and rob couldn’t be more helpful. Even going to lunch late to ensure I was covered. This guy needs a pay rise 😊 def recommended..
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Posted 6 years ago
Hi Marie, thank you for taking the time to leave your review, your comments are greatly appreciated. Kind regards, Sarah.
Posted 6 years ago
The man l spoke to was very helpful, friendly and informative
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Posted 7 years ago
Hi Elaine, thank you for taking the time to leave your review, your comments are greatly appreciated. Kind regards, Sarah.
Posted 7 years ago
Fast and cheap,thanks guys
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Posted 7 years ago
Very good customer service and very good price for my renewal, been with these for 2 years and this my 3rd
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Posted 7 years ago
Every it's perfect
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Posted 7 years ago
I received a reminder about one month before insurance was due that give me time to prepare I phoned the day before and renewed my insurance the lady i talked to was very helpful happy or bubbly personality I had a laugh with her and I hope I didn’t keep her to long and got her in trouble. This is the fourth year I have been with complete cover and it was cheaper than last year. That doesn’t happen very often.
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Posted 7 years ago
Good morning, thank you for taking the time to leave your review, your comments are greatly appreciated. Kind regards, Sarah.
Posted 7 years ago
Second year with complete cover group, first year was anything but plain sailing, let's hope the second year is better otherwise unfortunately there won't be a third
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Posted 7 years ago
excellent service
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Posted 7 years ago
Complete Cover Group is rated 4.3 based on 605 reviews