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Complete Cover Group Reviews

4.3 Rating 605 Reviews
84 %
of reviewers recommend Complete Cover Group
4.3
Based on 605 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
I have given a quote. And reserved for me . I got the answer that somebody will call mee for final steps. But nobody called and and I have to call several times .fk10 ally I got the price which is not agreed before
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Posted 7 years ago
Hi Deepesh, thank you for taking the time to leave your review. We are sorry to hear of your concerns, but please be assured we are to investigate the matter fully, and we will contact you directly to discuss this further. Kind regards, Complete Cover Group.
Posted 7 years ago
Price went down. Staff helpful. Excellent service.
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Posted 7 years ago
Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.
Posted 7 years ago
I was not exactly happy to be honest, im just a lazy person and could not be bothered to go on price comparison sites and write details in over and over again. Even though i paid over 3k last year im paying over 3k this year so i cant really say that youve helped me out, maybe it was a mistake but ive done it now hopefully next year i will be a little more bothered. Thank you anyway.
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Posted 7 years ago
Thank you for taking the time to leave your review today. We take all types of feedback on board, and appreciate your comments. Kind regards, Complete Cover Group.
Posted 7 years ago
Was very friendly and quick at responding to error they had made and solved it for me
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Posted 7 years ago
Thank you for taking the time to leave your review today. We take all types of feedback on board, and appreciate your comments. Kind regards, Complete Cover Group.
Posted 7 years ago
Good renewal price
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Posted 7 years ago
Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.
Posted 7 years ago
They ended my insurance Without telling me on my 3 year old Mercedes
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Posted 7 years ago
Hi Andrew, thank you for taking the time to leave your review. We are sorry to hear your policy has been cancelled. We understand cancellation of a policy is never wanted, and apologise for any inconvenience this has caused. Cancellation of a policy is always our last resort, but if a client fails to provide the required documentation we need, a policy can be cancelled as a result of this. We have tried to contact you recently to discuss the reasons for the cancellation, but have been able to make contact with you. Should you wish to discuss this further please call us on 0800 440 2483, where we will be more than happy to help. Kind regards, Complete Cover Group.
Posted 7 years ago
good service
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Posted 7 years ago
Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.
Posted 7 years ago
Have always been quite reliable, always resolved an issue if I had one. The price I pay is very fair and I am really happy with the company I am with
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Posted 7 years ago
Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.
Posted 7 years ago
Good service once you get through, but as with so many companies getting hold of someone on the phone requires a long wait in the queue ...
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Posted 7 years ago
Thank you for taking the time to leave your review today. We take all types of feedback on board, and appreciate your comments! Kind regards, Complete Cover Group.
Posted 7 years ago
Thank you for taking the time to leave your review today. We take all types of feedback on board, and appreciate your comments. Kind regards, Complete Cover Group.
Posted 7 years ago
I would have put excellent only for the fact that it took longer than normal but I think that was due to the Christmas period. My request was not run-of-the-mill and it took some effort for CCG to resolve it for me. Having said that, the effort they put into this on my behalf was second to none. I feel I can trust them and will come back to them in future for different insurances. Their contact staff are personable and respectful and genuinely want to help... however difficult an individual case might be. Thank you.
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Posted 7 years ago
hank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.
Posted 7 years ago
The staff were very friendly and efficient when I renewed my policy in January. The cost is very competitive so I will definitely be renewing my home insurance with Complete Cover Group again next year.
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Posted 7 years ago
Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.
Posted 7 years ago
Correct company!
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Posted 7 years ago
Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.
Posted 7 years ago
Early notification of policy,acceptable price.
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Posted 7 years ago
Gave me discount as I been a customer for 4 years
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Posted 7 years ago
I renewed my household policy on the phone after several attempts to reach the sales people but although my phone number was taken; no one called me back after 2 days. I called again and spent 30 minutes on the phone just to renew my existing policy to exactly the same one for 2018. I am still waiting for the paperwork to be sent (or email) .
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Posted 7 years ago
Quick, easy and cheap.
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Posted 7 years ago
Because I can travel ensure with my car!
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Posted 7 years ago
My advisor was Bal, he done everything in his power to help me, very happy with the service
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Posted 7 years ago
Great price.
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Posted 7 years ago
They made me happy
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Posted 7 years ago
Complete Cover Group is rated 4.3 based on 605 reviews