Complete Cover Group Reviews

Name: Complete Cover Group
Rating: 4.30

4.3 Rating 605 Reviews

84 %

of reviewers recommend Complete Cover Group

Company Reviews

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Metrics

4.3

Based on 605 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service,called back when they said they would, happy to reccomend them.”

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Posted 7 years ago

Hi Paul. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.

Posted 7 years ago

“The whole experience was not to bad, however the woman i have been dealing could work in Stalins secret police, the whole think sounded as she is above everything and very strict and unfriendly.. get some human qualities in your staff i guess, i am paying customer so i want friendly experience”

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Posted 7 years ago

“Got me a deal worth while took some time but got there in the end and the guy Adam really helpful too mark for his help to get me the deal I wanted”

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Posted 7 years ago

Hi Ian, thank you for taking the time to leave your review, your comments are greatly appreciated. Kind regards, Sarah.

Posted 7 years ago

“Very easy to deal with very polite..a pleasure..hassel free..many thanks”

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Posted 7 years ago

“Really helpful and brilliant customer service”

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Posted 7 years ago

“Honoured the quote I had got on the internet. Very easy and quick transaction.”

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Posted 7 years ago

“Easy and dealth well with respect. Thank you”

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Posted 7 years ago

“Jessica Carter Was absolutely fantastic! helped every step of the way and has impeccable customer service. I myself work with customers on a daily basis and was very impressed with her level of conduct. All round great experience.”

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Posted 7 years ago

Hi Rhys, thank you for taking the time to leave your review. Your comments are greatly appreciated and I will make sure Jessica has feedback from her manager. Kind regards, Sarah.

Posted 7 years ago

“It was quick and helpful set up thanks”

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Posted 7 years ago

Hi Janmohammad. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.

Posted 7 years ago

“Absolute joke had me on the phone for over an hour”

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Posted 7 years ago

Thank you for taking the time to provide us with your comments. I am sorry to hear that you are unhappy with the service received so far and can confirm that this has been fed back to the relevant department. We are currently in the process of improving our call wait times for our customers, which should improve shortly, however, I am sorry that you were one of the Customers affected by this issue. Should you wish to discuss your policy with an Agent over the phone please let us know via email at complaints@completecovergroup.com and I will arrange a call back on your behalf. Kind Regards, Sarah.

Posted 7 years ago

“Very helpful and friendly never have a problem with them on the phone easy to understand and there happy to be there self on the phone outstanding service I will have to say will be keep useing them”

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Posted 7 years ago

Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.

Posted 7 years ago

“It was OK kind people and good service by phone 4 start from me”

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Posted 7 years ago

Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.

Posted 7 years ago

“They gave me the bestest deal and there Great, also if you need help there’s someone there to help you anytime! Highley recommended 👍”

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Posted 7 years ago

Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.

Posted 7 years ago

“Colmplete cover group was easy to talk to which made it alot easier to go through th information an to purchase the insurance that i needed they tried various tbings to get me the cheapest price possible so i was staisfied wiv the insurance i purchased”

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Posted 7 years ago

Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.

Posted 7 years ago

“I like this company because service is spectacular, and I have nothing to complain about because I have already been a customer 2 years ago, they have never created problems”

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Posted 7 years ago

Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.

Posted 7 years ago

“I could easily communicate with the staff.”

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Posted 7 years ago

Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.

Posted 7 years ago

“Complete cover group is awesome,always friendly & available. The agent takes their time answering all questions,being patient & thorough. Even the price is bit expensive, i am happy i feel like a valued customer & i appreciate the great customer service i get every time 👍!!”

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Posted 7 years ago

Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.

Posted 7 years ago

“Very fast responce and not only replaced my broken iphone but gave me an upgrade first class”

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Posted 7 years ago

Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.

Posted 7 years ago

“I didn’t receive my certificate and paid I have been waiting for ages and I don’t know if I am covered or not.”

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Posted 7 years ago

Hi Rui, thank you for taking the time to leave your review. We apologise if you have not received the documentation that was posted to you recently. I'm aware you have spoken to our Customer Service team today, who are in the process of re-sending the documents to you. If you have any further issues regarding this matter please contact us. Kind regards, Complete Cover Group.

Posted 7 years ago

“Very easy to deal with. Also got a chip in my windscreen on second day, had someone out to fix it the next day”

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Posted 7 years ago

Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Complete Cover Group.

Posted 7 years ago

Complete Cover Group is rated 4.3 based on 605 reviews