computeruniverse GmbH Reviews

"The gaming PC after 9 months started freezing and restarting. The test showed CPU temperature over 90 degrees. I have a 2-year warranty, but they don't respond to my emails. I tried to call, and after an 8-minute wait, a woman answered and told me in perfect English, \"I am sorry, we don't speak English, kindly send an email.\" \r\n\r\nI will never purchase anything from them, as soon they get your money they don't care about you."

"I've been scammed. I've had two orders. The first one was shipped but returned back by shipping company and the second one they can't ship because an item out of stock. I asked about refund and they've been making it literally for 2 month and still ignoring me\r\n\r\nP.S. My orders was removed from order list"

"I've been scammed. I've had two orders. The first one was shipped but returned back by shipping company and the second one they can't ship because an item out of stock. I asked about refund and they've been making it literally for 2 month and still ignoring me\r\n\r\nP.S. My orders was removed from order list"

"Hello everyone, it's time for me to write a review!\r\nI was hoping for an excellent reputation for this store and decided to order from them. What can I say about delivery? It is quite long, I had to wait almost a month, but I was warned about this and this is not the most important thing here. The most important thing is how the components were packed. It was folded into one huge box, empty spaces filled with simple cardboard sheets, which could not provide immobility and proper protection for the components. Because of this, my WD_BLACK SN770 SSD was bent. I also checked the other parts of my order which, thanks to the factory packaging, were not damaged, at least I hope so, because of the ssd I could not build my PC. What is happening now? I contacted the support service on the same day that I picked up the package and have been waiting for a response for a week, although during my order they answered the next day.\r\nMaybe the store is really busy and I hope you don't run into problems like I did, but for now I can't give it a big rating, because you expect a more customer-oriented service when you spend a few thousand euros."

"DO NOT BUY FROM THEM.\nBought a 3080 on 15th December.\nWas sent to the wrong country via DHL.\nAfter contacting them they told me they will investigate it. That as in December. It is now July and I have still not received any money back. I am down 1044 euro. They seem to of stopped writing back to me.\nThey told me they had asked DHL to investigate and will get back to me but nothing has changed.\n\nThey will be rude to you on the phone too if you call up and make you feel stupid for wanting your money back.\nOnly thing I can do now is spread the word about how bad this company is.\n\nI just hope they will refund me at least, but I am not holding my breath"

"DO NOT BUY FROM THEM.\nBought a 3080 on 15th December.\nWas sent to the wrong country via DHL.\nAfter contacting them they told me they will investigate it. That as in December. It is now July and I have still not received any money back. I am down 1044 euro. They seem to of stopped writing back to me.\nThey told me they had asked DHL to investigate and will get back to me but nothing has changed.\n\nThey will be rude to you on the phone too if you call up and make you feel stupid for wanting your money back.\nOnly thing I can do now is spread the word about how bad this company is.\n\nI just hope they will refund me at least, but I am not holding my breath"

"I've bought the receiver in your store. In discription it was \"unpacked\", but in reality in is really used and with scratches. I think that for this conditon price must be lower. I'm your new custumer and I'm not happy, that real conditon wasn't described. I've attached the pictures to this letter. Please, give me your opinion on this situation.\nI wrote the massage 2 weeks ago to the custumer servise. Was totaly ignored.\nNot reccomended store!\nAlexander"