One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 377,356 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 377,356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kiera KT1 was very understanding, helpful and was able to meet my request of offering a discounted brokers fee. My call handler was KT1.”

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Posted 44 seconds ago

“CW2 was great and sorted my insurance out that nobody else could thank you”

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Posted 2 minutes ago

“Great service very polite and helpful”

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Posted 15 minutes ago

“SM2 was very patient with me as I had a lot of changes to be made to a policy that had to be canx an a new policy initiated”

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Posted 27 minutes ago

“Ji9 was super helpful this evening, and took my renewal price down to match what I had been quoted elsewhere - great service, thanks Jake! 👍”

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Posted 38 minutes ago

“Thanks to Leanne for her help today confirming my NCD bonus.”

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Posted 45 minutes ago

“Today I had livechat with SK3 and was very helpful sorting out my renewal and getting a better renewal price 😊 after so many questions I asked”

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Posted 1 hour ago

“LN1 - excellent service and help via the chat. Very polite and efficient advisor and sorted my renewal for me. I have been a One Call customer for many years now and honestly, I cannot fault them. Keep up the great work :-)”

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Posted 1 hour ago

“HG1 was extremely helpful and efficient Answered my questions and serviced my account per my instructions very quickly and politely”

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Posted 1 hour ago

“Amazing quick problem solving on the live Chat”

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Posted 1 hour ago

“J19 was so professional he made the change of vehicle for me so easy Brilliant”

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Posted 1 hour ago

“AW1 was great - resolved my issue quickly and efficiently.”

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Posted 1 hour ago

“Very happy with the service today from KT1 It would be good however if special discounts were given to loyal customers automatically without having to ring and ask.”

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Posted 1 hour ago

“OC3, was most helpful. Explained everything to me, I was able to make an easy payment and he will contact me next month, for the same procedure.”

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Posted 1 hour ago

“Becci w totally brilliant thank you Mike smith 👏”

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Posted 1 hour ago

“Hannah HG1 was very helpful with my Query”

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Posted 1 hour ago

“Agent was polite efficient and quickly found me a better quote ,which I accepted.”

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Posted 1 hour ago

“LW7 helped me today with changes to my policy after me recently marrying.”

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Posted 2 hours ago

“LS2 made the experience very straight forward and managed to save me money from my renewal price with more added to the policy. Thank you”

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Posted 2 hours ago

“Great service The lady was very helpful. That why I've stayed for many years. The lady didn't rush me was very clued up to what she saying. Gave me piece of mine.very professional Thank you LE6 LEANNE WARREN- LE6”

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Posted 2 hours ago

One Call Insurance is rated 4.6 based on 377,356 reviews