One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 378,237 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 378,237 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was fortunate enough to deal with Leanne LE6, who was extremely helpful and friendly. She had to phone me back and she did, at exactly the time and date she promised. (A rarity to get a call back at all these days). She also looked at my quote and managed to reduce it and answered a couple of queries for me. She couln't have been more helpful. Thank you Leanne.”

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Posted 4 days ago

“A little slow on responses on the live chat which was sure to be Megan having to juggle several customers at the same time. Would sooner phone up to be honest. But everything else was positive and polite. 5 stars and an Easter egg for MF7 please on Good Friday.”

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Posted 4 days ago

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Posted 4 days ago

“Beau was patient and accommodating.”

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Posted 4 days ago

“You'll get a really good quote but don't be trapped! To make changes, you have to do it all online, no chance of speaking to a human with this company! Admin fees are £59.99 to make simple changes! My daughter has just passed her test and the quote was astronomical so we decided to switch insurers. We paid £332 for insurance in January and they'll only refund us £72, meaning we spent £250 with them for less than 4 months of cover! Daylight robbery!!”

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Posted 4 days ago

“I phoned today to check details of my renewal quote, i spoke to Leanne LE6.Leanne Warren-le6 , she was patient, helpful and informative, I cant fault her efforts, thank you Gordon.”

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Posted 4 days ago

“BB5 was very helpful in reducing my renewal cost on my motorcycle insurance. Quick and efficient and the reduced cost and helpful service retained my custom.”

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Posted 4 days ago

“sw1 has been extremely helpful with renewing my car insurance quote and finding an excellent comparative price.....very service friendly and informative. My only concern and most certainly not with sw1 is that Onecall's original quote is always so expensive, when clearly there are better comparisons, meaning I have to spend an hour+ of my very valuable time dealing with comparison sites and then Onecall .....come on guys, just offer the best price in the first place!”

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Posted 4 days ago

“Needed to cancel policy due to selling the vehicle, TD2 made it very easy for me to do so, was courteous and professional, explaining all of my options thoroughly and detailing when to expect to receive the refund. Thank you TD2 for making this transaction pleasant and efficient.”

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Posted 4 days ago

“LN1 helpful today.”

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Posted 4 days ago

“Thank you JC3”

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Posted 4 days ago

“LN1 was very helpful. No fuss, just got me the best price and I was very happy to proceed.”

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Posted 4 days ago

“Very helpful, pleasant and efficient agent”

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Posted 4 days ago

“The call from LS2 this morning was most helpful and certainly changed my mind from my intended cancellaton of the renewal of my home and contents insurance.. She was thorough and very professional in securing my business with One Call.”

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Posted 4 days ago

“Just spoke to BB5 to make an amendment and get a renewal price. Managed to get it cheaper than other quotes that I had got. Thank you.”

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Posted 4 days ago

“Agent MB9 was very helpful and quickly dealt with my concerns”

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Posted 4 days ago

“Just reviewed and renewed my van insurance again this year with one call , my advisor leanne LE6 , was so super friendly and helpful and couldn't do enough to help and see if she could better the price that was originally set ... its a no brainer to stay with the company again .”

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Posted 4 days ago

“Good quick service even on chat, had to wait in queue but didn't take that long, thank you”

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Posted 4 days ago

“Very efficient service on the live chat.”

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Posted 4 days ago

“I happy for Agnieszka service today , clearly and fast service.”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 378,237 reviews