One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 377,931 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 377,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BC1 very Helpful”

Helpful Report

Posted 2 days ago

“Tommy TM7 was great listen to what I wanted to change and did it immediately No.problems”

Helpful Report

Posted 2 days ago

“Agent BC1 was supportive in my query for revising my renewal fee with swift and efficient replies. Great customer service. A++”

Helpful Report

Posted 2 days ago

“Customer chat person HG1 was very helpful in providing information about a query I had about my car insurance policy. I was impressed how quickly she responded to my chat query”

Helpful Report

Posted 2 days ago

“Operator TW9 provided a fast and efficient service. Happy with his work.”

Helpful Report

Posted 2 days ago

“I had a live chat with ir2 who was very helpful with my renewal . I was able to renew my car insurance with no problems”

Helpful Report

Posted 2 days ago

“Thank you AE1. Got my renewal notice for house insurance and spoke to AE1 who was most helpful in getting me a better deal”

Helpful Report

Posted 2 days ago

“Thank you Leanne Quick customer service leading to a sastisfactory outcome- a reduced policy cost in line with quotes I had received Very helpful with a pleasant manner. Happy to be a customer for another year LE6.Leanne Warren-le6”

Helpful Report

Posted 2 days ago

“LW7 was very helpful and sorted my issues very efficiently. Thank you”

Helpful Report

Posted 2 days ago

“I phoned customer services to discuss my renewal and spoke to the most professional and friendly person called LS2. What an absolute asset to the company . I’m so grateful and delighted .”

Helpful Report

Posted 2 days ago

“OC3 Oliver sorted out my request very efficiently.”

Helpful Report

Posted 2 days ago

“AE9 Agnieszka R excellent today & very helpful after the portal wouldn't let me make the changes i wanted. Very quick & efficient. Thanks”

Helpful Report

Posted 2 days ago

“KT7 was the lady that helped me sort my home insurance out. She was extremely helpful and professional.”

Helpful Report

Posted 2 days ago

“SM2 Sarah was very helpful”

Helpful Report

Posted 2 days ago

“Big thanks to Charlotte ( CM7 ) for all the help today, very polite and courteous, keep up the good work”

Helpful Report

Posted 2 days ago

“LD7 was extremely helpful and quick to sort out my issues for me, great customer service Thank you”

Helpful Report

Posted 2 days ago

“AT7 ,best costumer service”

Helpful Report

Posted 2 days ago

“Very helpful and knowledgeable CH5”

Helpful Report

Posted 2 days ago

“Used the on line portal to cancel my insurance I spoke to WP1 on line who was very helpful. The insurance was cancelled really swiftly the service was excellent by WP1. I would use One Call Insurance again if I get another car. Thank you”

Helpful Report

Posted 2 days ago

“Sara (SF7) answered my chat today. I made an error on the start date of my policy which she promptly sorted whilst explaining the process and any additional charges involved. She also took time to call out the lifestyle excess protector giving good examples of how it works. A great customer experience overall - thanks Sara!”

Helpful Report

Posted 2 days ago

One Call Insurance is rated 4.6 based on 377,931 reviews