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One Call Insurance Reviews

4.6 Rating 364,350 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 364,350 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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The lady that dealt with me was friendly and profession, explaining everything to me. The best bit was the monthly DD had gone down three (3) pounds (GBP). which was excellent news. Thank you One Call.
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Posted 1 day ago
Regarding Agent WP1. He was excellent, in that he read through my query regarding current car insurance cover, and provided a clear answer. I then had a further query, for which he very efficiently provided a contact number. This was a positive experience today, Mary
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Posted 1 day ago
Vh3 was very good and helpful thanks
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Posted 1 day ago
GG1 assisted me today. He was really helpful. The loss of the star relates OneCall, rather that the agent. A simple cancellation chat ought not to take 40 to 50 minutes. The portal does not always work. Upgrade the IT and 5 stars are in your future One Call 😉
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Posted 1 day ago
Chat worked fabulously! TD2 - my chat - had great patience with me whilst I accessed my polices and talked me through everything I needed to know. Thanks!
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Posted 1 day ago
Today i renewed my car insurance i have been with one call for a couple yesrs now and had no problem with them. I had AM4 as my assistant today and he was polite and very helpful. He explained everything and didn't keep me waiting. Thank you AM4 for your service today
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Posted 1 day ago
Had assistance from a lady, username FP2. The Agent was able to answer all my questions promptly, leaving me very satisfied and with all my queries and needs answered. Great customer service. Thank you.
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Posted 1 day ago
Young lady help guide me through in a very pleasant manner.
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Posted 1 day ago
TD2 was patient and helpful to me as a new customer today. She made me feel my business was valued.
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Posted 1 day ago
The gentleman that I dealt with on chat today was most helpful
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Posted 1 day ago
Jc3 very helpful today
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Posted 1 day ago
SM2 responded quickly to my issue and sorted it straight away, preventing the system from cancelling my policy in error.
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Posted 1 day ago
MG9 was fantastic in answering my query,deserves credit
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Posted 1 day ago
Excellent friendly and efficient service from William Johnson.
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Posted 1 day ago
Agent AT7 was extremely helpful and efficient in helping me today. Great customer service and really polite. Credit to your workforce.
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Posted 1 day ago
Absolute nightmare to deal with
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Posted 1 day ago
LY4 was very helpful today
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Posted 1 day ago
Taking on the chat today to tj2 she was absolutely amazing out my mind at ease reassured me about my policy even took out more cover plz make sure tj2 get recognised how good she is at her job she was absolutely amazing
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Posted 1 day ago
Dealt with **MG9*, they were tough negotiator but we got a resolution in the end. Pleasant to deal with and got the job done.
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Posted 1 day ago
She made it very easy for me to renew my contract. very polite and helpful
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Posted 1 day ago
One Call Insurance is rated 4.6 based on 364,350 reviews