One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.60

4.6 Rating 364,486 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 364,486 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The live chat person ( AT7 ) was really helpful and answered all my question quickly”

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Posted 4 days ago

“KT7 was polite & helpful despite the background noise and being on hold hopefully my printed documents will arrive soon. Thanks One Call good service so far.”

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Posted 4 days ago

“Spoke to Oliver, who was very helpful in my insurance renewal”

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Posted 4 days ago

“Spoke to 'LS2' today - Very helpful, informative and patient! We had a good price and excellent customer service - Thank you.”

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Posted 4 days ago

“SL9 was really helpful and very efficient on the call. Thanks for helping”

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Posted 4 days ago

“Spoke on live chat with TD2 and was extremely helpful”

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Posted 4 days ago

“GG1 help me resolve a issue i had. Great help, thank you”

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Posted 4 days ago

“I had a very speedy and efficient service today to get my policy updated after my Pacemaker fitting. Than you.”

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Posted 4 days ago

“Brilliant- answered what I need quickly. Very helpful ! Easiest insurance people I’ve ever dealt with”

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Posted 4 days ago

“Hadn’t realised a payment hadn’t gone through, had an email saying they would be holding back payment so that I could catch up, which meant my policy wasn’t cancelled thanks so much means a lot Love sharon”

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Posted 4 days ago

“Contacted Sara, user name SF7, who provided a World Class service. She resolved my issue quickly and efficiently. I would definitely recommend this company for all insurance requirements.”

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Posted 4 days ago

“LY4 was for very helpful, Thanks again Leah!”

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Posted 4 days ago

“I found that Esmond ( ET1 ) was very efficient and friendly in dealing with a query regarding my car insurance, which resulted in a good outcome . Thanks Esmond.”

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Posted 4 days ago

“Holly, HK9 was helpful going over my new policy. She was precise and clear in her diction. You could feel a smile in her voice. A delight to speak with.”

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Posted 4 days ago

“Excellent service from TW9 via live chat function. Many thanks!!”

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Posted 4 days ago

“SR8 (Shannon) was really helpful and patient when helping me to renew and change my car insurance details”

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Posted 4 days ago

“Great, efficient service. Nice and easy to use and got the result I needed.”

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Posted 4 days ago

“On using live chat today 16/1/25 with ID person TD2, i have to say they were very helpful and professional answering all my questions regarding if my van insurance included a tow bar for use of towing my caravan. Good news this is covered in my current policy in the event of a claim, my van is covered fully comprehensive and my caravan would be 3rd party only claim”

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Posted 4 days ago

“The agent reinstate the correct agreed payment pcm. Only now expecting a second agent for the refund agreed of £56.66 back to my account by transfer, not cheque. Thanks”

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Posted 4 days ago

“JC3 was very helpful with my query and dealt with my concern quickly and professionally.”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 364,486 reviews