One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.60

4.6 Rating 364,571 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 364,571 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and helpful service from AW1. A very pleasant experience.”

Helpful Report

Posted 4 days ago

“Spoke on live chat today with Aga AE9. Issue resolved quickly and satisfactorily. Excellent customer service - thank you Aga AE9”

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Posted 4 days ago

“Spoke on live chat with TW9 today, he was extremely helpful and arranged the additions to my insurance with no issues!”

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Posted 4 days ago

“SB8 was a great help fixing my mix up with my cancellation.”

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Posted 4 days ago

“TD2 was extremely helpful and straight to the point she was amazing!”

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Posted 4 days ago

“**MG9** Excellent customer service from MG9 today very quickly helping me with a query and update to my policy. Great chat and happy with the result.”

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Posted 4 days ago

“Very helpful. Changed made without issue. FP2”

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Posted 4 days ago

“IS1 was great, gave me good options and got me a cheaper renewal. 10/10”

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Posted 4 days ago

“Jw5 was very helpful and dealt with my problem and I was extremely grateful for for his help”

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Posted 4 days ago

“Great chat and everything sorted”

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Posted 4 days ago

“TD2 was very helpful in sorting my change of address and did it very quickly, ManyThanks to her”

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Posted 4 days ago

“TS3 Thomas was helpful friendly and efficient with the renewal of my insurance policy. The price was acceptable, less than last year, always a good thing.”

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Posted 4 days ago

“Et1 was very helpful in reassuring me about my policy .”

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Posted 4 days ago

“Sadly this isn’t a great review for one call, but it’s not all bad. My main issue is the portal. For me it hasn’t the answers or questions that are relevant to some needs. Biggest issue not be able to speak to someone personally, wasted to much time with stupid chat service. Have been insured for 2 years with one call, but unfortunately going to look elsewhere. Cheers to Esmond Takyi who call ME yesterday as my insurance was for renewal. Very helpful lad, and if guys like Esmond were available to call with issues then I would have probably stayed. Mark”

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Posted 4 days ago

“So far so good. Was unsure how to upload my driving licence. I had a text which I clinked the link and joined a chat assistant who was able to help me very quickly and resolved the issue for me. Fast and professional service. Love it when everything works as it should. Thanks”

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Posted 4 days ago

“I would love to give a glowing reference to to your operative FP2, she was kind and considerate with the change of circumstances that has happened to my husband, I had to contact you regarding my car insurance policy. Thank you once again.”

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Posted 4 days ago

“FP2 Amazing help from Faye, simple straightforward, no hassle and solved my problem immediately. Thank you very much.”

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Posted 4 days ago

“Lucy lr1 was absolutely amazing today her patience was brilliant and her explanations was so understandable it was a pleasure dealing with her she should be employee of the month”

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Posted 4 days ago

“Jw5 was so helpful to me today and was very happy with his quick response”

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Posted 4 days ago

“FP2 was very quick to reply to my query and was able to sort out my problem immediately. She provided me with the information I was seeking in a manner which was easy to understand. A prompt and professional service! Thank you.”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 364,571 reviews