One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.60

4.6 Rating 364,388 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 364,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from OC3, quick and efficient and made the process of extra cover for my son's phone very straight forward and affordable. Thank you”

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Posted 3 days ago

“Spoke to Abbie and she helped me with my questions for the renewal, also updating the details as has some changes and managed to get £2 off a month too Very happy”

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Posted 3 days ago

“Great service from GG1 in changing over my number plates 🙂”

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Posted 3 days ago

“JI9 Jake very helpful, not his fault the compulsory excess charge is a joke!”

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Posted 3 days ago

“KT1 - great service. Managed to renew and it was straight forward and simple. Would recomend live chat. Prefer this over the phone call. Until next year :)”

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Posted 3 days ago

“Great service from TW9. Made the process of a small change very easy. Will be getting my husband to look to move car insurance to this firm when it's due for renewal.”

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Posted 3 days ago

“Hi. HS1 has really helped with me problem today. She was very understanding and polite and very efficient.”

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Posted 3 days ago

“My call was answered very quickly (1 ring) by KT1, she was very polite, answering my queries and providing me with a very pleasing price for my house contents insurance.”

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Posted 3 days ago

“Very helpful and patient with me ,I will be returning thankyou”

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Posted 3 days ago

“Happy with advisor AW1 was able to amend my policy with his help”

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Posted 3 days ago

“ET1 was very helpful ,friendly,and reassuring ,and made my confusing call very pleasant ,thank you”

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Posted 3 days ago

“Customer Services Advisor ET1 - Extremely polite and helpful. I required documents uploaded to customer portal and ET1 is contacting relevant department to get these documents uploaded Great customer service”

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Posted 3 days ago

“Very good talking to. Explained in full detail my requirements. Very polite and easy to talk to.”

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Posted 3 days ago

“Had a call back service from one call which saves you hanging on for ages, spoke to VH3 ( didn't catch your name sorry ) After running through my requirements had a very satisfactory outcome to my call and renewed again with one call for the 4th year.”

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Posted 3 days ago

“TRYING TO PHONE IS A TOTAL WASTE OF TIME. LIVE CHAT WITH MEGAN ML2 WAS BRILLIANT THOUGH. SHE WENT THOUGH MY PROBLEM AND WAS ABLE TO REDUCE MY PREMIUM CONSIDERABLY **ML**”

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Posted 3 days ago

“Megan ML2 was incredibly helpful. Sorted my renewal and answered my various questions via Live Chat very efficiently!”

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Posted 3 days ago

“Evenually got through to correct department this part of the journey was rubbish but once Debbie DJ2 was involved all was resolved take my advise employ someone over 55 to trial the website trials staff were fine wabsite rubbish interface when things go wrong”

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Posted 3 days ago

“Gave me what I required. The operator was excellent and polite. Very satisfied with the outcome. Thanks **LS2**”

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Posted 3 days ago

“Very polite and helpful assistant”

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Posted 3 days ago

“Trouble trying to talk to a human but the Web chat was helpful”

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Posted 3 days ago

One Call Insurance is rated 4.6 based on 364,388 reviews