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One Call Insurance Reviews

4.6 Rating 364,350 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 364,350 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Just been on chat with sm2, very quick to sort out everything I needed. Great service
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Posted 1 day ago
This is the most unusable site I have ever had the misfortune to have to use and when all my insurances come for renewal I shall go else wre all the girls just kept referring me back to the portal then cutting me off
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Posted 1 day ago
Thank you for helping me via your chat line and steering me through what was needed TJ2. Excellent service and very understanding.
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Posted 1 day ago
I am writing to say how helpful Tommy McGregor (TM7) has been this afternoon. I rang to query my very high renewal quote and, after asking all the relevant questions, he obtained for me a vastly improved quote. He was courteous, friendly and professional. A credit to your company.
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Posted 1 day ago
Talk on chat was very helpful brilliant at explaining everything highly recommended
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Posted 1 day ago
Good service
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Posted 1 day ago
Very easy and fast service!- MW7
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Posted 1 day ago
Customer service was excellent, ML2 answered all my questions satisfactorily, checked my policies as I couldn't access them on my portal today. Satisfied with outcomes, a good price and efficiently executed.
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Posted 1 day ago
Excellent customer service. I found it easy to renew my motor insurance policy. The benefits of the platinum membership scheme were explained in a simple manner by Customer Service Advisor SL 9
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Posted 1 day ago
Customer Advisor LS2 was very helpful today. Very quick service. Thank you.
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Posted 1 day ago
HS1 was very helpful, patient and efficient, please with service I received.
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Posted 1 day ago
Operator / assistant KT1 was exceptionally helpful today in assisting with my renewal. It was speedy with no waiting.
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Posted 1 day ago
Great customer service by HS1
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Posted 1 day ago
MG9 agent most helpful many thanks
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Posted 1 day ago
TD1 Helpful, efficient and very effective. Fab customer service
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Posted 1 day ago
The operator Matthew (MB3)was lovely, very polite and helpful
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Posted 1 day ago
Very easy to use and agent was very helpful 👌 ⭐️⭐️⭐️⭐️⭐️
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Posted 1 day ago
Perfect actually speaking to a human assistant was refreshing made a change and my issue is now solved SL9 advisor sorted it
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Posted 1 day ago
I have used One Call for years and have always been totally happy - the website is easy to use and see, and if you have a)y issues you can contact them easily - I have spoken to people on the phone and today on chat live (which usually I absolutely hate doing) but today Debbie (DJ2) has made it a pleasure - thank you One Call for being humans behind technology!
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Posted 1 day ago
Very happy very helpful
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Posted 1 day ago
One Call Insurance is rated 4.6 based on 364,350 reviews