One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 379,236 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 379,236 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service from HG1 today so helpful and very efficient”

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Posted 6 days ago

“Just had my new car insurance renewed with a couple of changes and it came in at £2 under the cheapest other quote. Thanks Isabell (IS1) much appreciated”

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Posted 6 days ago

“Sarah - SM2 - was very professional, very courteous and quickly got teh job done, with patience and some humour, Thanks”

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Posted 6 days ago

“Very happy with the service provided and the helpful young lady that took my payment, pleasant and very helpful friendly as well 10 out of 10 from me excellent service from LS 2.”

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Posted 6 days ago

“Very helpful with regards to my account & solved the problem in a speedy & friendly matter Thank you to "KB2"”

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Posted 6 days ago

“Very happy with the quick and helpful service provided by HG1 today”

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Posted 6 days ago

“IS1 very helpful and sorted my renewal queries very efficiently. The wait to get through to an agent was quite long though which may be due to being after Easter bank holiday”

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Posted 6 days ago

“Rang today as policy due for reviewing.. TS3 was very helpful, reviewed policy which was reduced substantially. Very helpful.”

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Posted 6 days ago

“Operator BH5 (It would have been more polite of me to have asked her name) was brilliant at sorting out my problem. She made taking out an additional policy for a second motorcycle almost painless and at a very decent price. Thankyou BH5.”

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Posted 6 days ago

“Quote not as I would have liked, but good communication.”

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Posted 6 days ago

“After renewing my insurance I rang onecall to answer a few questions, KT1 answered those really well thank you.”

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Posted 6 days ago

“Easy to chat with and had the answers. While live chat”

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Posted 6 days ago

“I spoke with AE9 regarding the cancelation of my policy. Very helpful and was simple and easy to do and AE9 help me through the process. Thank you.”

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Posted 6 days ago

“I, Lawrence Aalten needed to transfer my One Call car insurance from my Mazda 2 to a VW Golf which I had purchased in Aberaeron and was due to collect on Saturday 19/04/2025. I contacted customer services using the portal and spoke/messaged with Kb2. who guided me through the whole process. Kb2. was very patient with me and advised me of various upgrades that I might be interested in of which I took one immediately and said I would consider others at the time of renewal of my policy. When everything was complete Kb2. asked if I would like an Email of our transcript to which I said yes. I can honestly say that my experience with the whole process was painless and if that is the standard of your customer services then your company is in good hands. Best wishes to you and to Kb2., regards L. G. Aalten.”

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Posted 6 days ago

“Used these before and will again EK4 helped me with my queries and help sort my policy”

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Posted 6 days ago

“I used online chat with AT7 who was very helpful.”

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Posted 6 days ago

“RW2, helped with my problem immediately, great service, very quick.😄”

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Posted 6 days ago

“My insurance renewal was higher than I expected. I received a callback almost immediately from the lovely KT7 who managed to get my renewal down to a price I was happy with. Thank you so much ☺️ I will go and enjoy my holiday now. Well done 👏”

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Posted 6 days ago

“Solved my problem”

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Posted 6 days ago

“I was a little confused over my renewal notice which clearly had a misprint in but after a "live chat" with MC2 they were able to clarify the position and also help me with enhancing my policy. Excellent and efficient service. Thank you MC2.”

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Posted 6 days ago

One Call Insurance is rated 4.6 based on 379,236 reviews