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One Call Insurance Reviews

4.6 Rating 366,317 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 366,317 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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today i needed to check so details regarding my policy had a chat with Stacy useser name SB8 She was BRILLIANT she explained all i needed help with very quick and in a manner i could understand .Fantastic service,
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Posted 1 day ago
I have fallen into tough Financial Times and the rep was understanding and helpful with my issues
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Posted 1 day ago
AE9 very helpful and polite
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Posted 1 day ago
Very helpful and polite. Thanks
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Posted 1 day ago
SM2 - really helpful, reassured what the direct debits would be. Great communication.
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Posted 1 day ago
AM4 sorted my insurance out very quickly and satisfactory
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Posted 1 day ago
sf7 helped agreat deal many thanks
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Posted 1 day ago
Great customer service from TM7! Thanks so much
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Posted 1 day ago
Trying for 2nd motor bike policy!! Would not take me on.πŸ˜™πŸ˜™PeterπŸ‘ŽπŸ‘Ž
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Posted 1 day ago
JI9 Jake sorted out everything with my renewal price. Explaining everything clearly along the way and found me a great price. Really good annual price plus many great benefits on the policy. Have been with one call for a few years now and everything has been hassle free.
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Posted 1 day ago
AE9 was prompt courteous and helpful today via chat.
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Posted 1 day ago
SS9 was super helpful online chat and all dealt with a van removal and a van added to the insurance. . Very speedy
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Posted 1 day ago
TJ2 helped me through the process of my new car change and I was surprised at how easy it was. Great service :)
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Posted 1 day ago
I spoke to Paige (PB1) who was very efficient and answered my questions about paying my insurance. Nothing was to much trouble.
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Posted 1 day ago
Went on One Call customer chat today. Was advised by operator TM7. He was very helpful,clear and concise with all questions i asked. Well pleased Regards Mary Breen
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Posted 1 day ago
Excellent online service allowing me to add my brother onto my car policy as I travelled to airport for my holidays. Brilliant . Thank you service agent TW9!
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Posted 1 day ago
One Call renewal quote was very competitive however I had been offered a multicover discount elsewhere. I contacted One Call via the chat and the agent Reece (RS7) was very helpful with helping offset this discount. Very happy with their customer service - never had a problem with them during my time with One Call.
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Posted 1 day ago
Excellent customer service and great help from your company advisor who was TD2 From Mrs Carr
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Posted 1 day ago
AR5 very prompt and answered all my questions regard to new insurance
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Posted 1 day ago
I needed to update details in a renewal quote, jumped into my account used their "chat" facility, Tommy TM7, was efficient, helpful and pleasant, he helped put all the changes in place easily and provided a cheaper monthly price! Great service Tommy TM7, thank you for making the process so easy.
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Posted 1 day ago
One Call Insurance is rated 4.6 based on 366,317 reviews