One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 378,546 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 378,546 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TM7 was patient and ensured all details in relation to any questions/ queries were checked continually.”

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Posted 4 days ago

“Spoke online with Ji9 and they were helpful and informative. They had great insight into the products that were being offered and were swift in reply and efficiency”

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Posted 4 days ago

“AW1 was very helpful, asked all the information professionally and directed me to the correct place to deal with my insurance”

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Posted 4 days ago

“JF2 was excellent today sorting my car insurance. Would highly recommend one call insurance. Well done JF2.”

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Posted 4 days ago

“Very prompt response, TM7 throughly went through renewal invitation review and kindly clarified any queries that I had.”

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Posted 4 days ago

“Tommy was very helpful with my new quote.”

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Posted 4 days ago

“Thanks to TJ2 for her help”

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Posted 4 days ago

“assistant Ji9 was very helpful and able to help me with my request and because of this i have decided to stay with one call rather than leave”

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Posted 4 days ago

“Jake was outstanding with his help”

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Posted 4 days ago

“the assisnstant was more than helpful and helped with my request”

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Posted 4 days ago

“quick to assist and no messing.”

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Posted 4 days ago

“Ek4 sorted out my issue promptly. Good service. Thank you!”

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Posted 4 days ago

“Regarding Lawrence LN1. Very professional handling of my circumstance, unusual for a salesman to 'listen'. He understood the frustration and event perfectly, used his knowledge of the market to solve the case. I am definitely happy to deal with him and the Company in future.”

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Posted 4 days ago

“I wanted a quote for new insurance on a new car I had just purchased and to stop my current insurance on my old car and JI9 did it very quickly and efficiently”

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Posted 4 days ago

“Very polite and helpful, the question I asked was answered and I got further breakdown support offered to me too which was great. Wonderful :)”

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Posted 4 days ago

“JF2 was really helpful and managed to beat the prices I was seeing else where on my renewal.”

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Posted 4 days ago

“LD7 walked me through the changes to my policy politely, efficiently and helpfully. A first-class interaction.”

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Posted 4 days ago

“Great service and fast”

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Posted 4 days ago

“Not really”

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Posted 4 days ago

“I spoke on chat to Tommy today regarding my payment schedule. He was very helpful and polite and explained everything to me so that I understood future payments. His code is TM7. I would highly recommend your company for the excellent customer service and the ease of use on the portal. A very satisfied customer, Elizabeth Ross.”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 378,546 reviews