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One Call Insurance Reviews

4.6 Rating 369,224 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 369,224 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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vh3 was very polite and answered all my questions quickly and in detail. Great service!
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Posted 9 hours ago
LY4 was very good; polite, friendly and efficient in resolving my query. Thank you!
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Posted 11 hours ago
Very pleasant lady. Understood my request and delivered.
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Posted 11 hours ago
NK3 was incredible. I had called multiple times previously but she was the one who finally got things fixed. She followed up multiple times with other departments, staying on the chat with me the whole time. She was very persistent in resolving my issue and incredibly nice as well! Thank you so much I'm so appreciative to her.
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Posted 13 hours ago
Hi, i was very impressed by your colleague ..... TM7 ... he dealt with my questions in a nice, calm professional way. Very happy with his manner and subsequent quote provided and renewal of my car insurance police. Tom McKinney
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Posted 14 hours ago
Called requested a call back which they did in 15 min KT1 was very helpful and explained in detail the changes I requested very polite recomended
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Posted 21 hours ago
Very helpful service from Leanne Warren today. Le6
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Posted 21 hours ago
Platinum customer vehicle insurance on monthly rolling plan but hard to get copy of any certificate.....
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Posted 23 hours ago
WP1 Couldn't help me on this matter but was very helpful.
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Posted 23 hours ago
Erika from the retention team was a big help in sorting out my insurance. I was in a difficult situation, and she showed empathy. Give her a thank you from me; her username is EK2.
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Posted 23 hours ago
EK4 - This employee went above and beyond for me in our chat today. They tried everything to resolve my situation, and even though it wasn't possible this time, the service I received has ensured that if I can return to one call in the future, I would have no hesitation.
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Posted 23 hours ago
EF1 was amazing ⭐️⭐️⭐️⭐️⭐️
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Posted 23 hours ago
TW9 was helpful and convinced me to stay with One call
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Posted 23 hours ago
EK2 had Long negotiation with UWs but got result. V nice person.
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Posted 23 hours ago
WPI was very quick and it is good that it is easy to chat. WPI was very good
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Posted 23 hours ago
Great easy change of vehicle with CW2 thanx
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Posted 23 hours ago
ET1 spoke to me on the phone was friendly and sorted my issue quickly.
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Posted 23 hours ago
Jay C was extremely helpful and was clearly well informed.
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Posted 23 hours ago
TW9 helped me with my renewal, very friendly yet professional.
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Posted 23 hours ago
Insurance renewal changes were completed quickly and without a hitch with TW9. Thank you 🙏
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Posted 23 hours ago
One Call Insurance is rated 4.6 based on 369,224 reviews