One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.60

4.6 Rating 364,571 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 364,571 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After the third attempt of trying to cancel my insurance I finally managed to get it sorted thanks to LC6. All was actioned within 10 mins of the webchat despite earlier attempts being cut off. LC6 was very friendly, thorough with his work and dealt with my concerns in a professional manner.”

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Posted 5 days ago

“WP1 Was most helpful in clearing up a worry I had concerning the cover provided by the policy for my husband in view of his diabetes.”

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Posted 5 days ago

“Kt1 was very good. Got a decent price tks”

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Posted 5 days ago

“Ai2.....Excellent, efficient, polite and prompt service...”

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Posted 5 days ago

“I was pleasantly surprised when I got a call from HK9, to enquire if I was happy with the service I received from One Call Insurance, how many other companies do this? None I've ever dealt with! Keep the good work up, I would recommend to anyone looking for great Insurance.”

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Posted 5 days ago

“Joshua and the two other young lady's in the office were very helpful and helped me to understand exactly what policy I was taking out. Thank you”

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Posted 5 days ago

“Just got an insanely good deal compared to other providers thanks to BB5 and LC6”

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Posted 5 days ago

“WP1 was my agent, they were friendly, thorough and sorted my issue where the previous 3 agents did not and left the chat before I was able to explain my issues. I am very grateful for the service I received from WP1”

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Posted 5 days ago

“Daniel username DL4 was very helpful thank you!”

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Posted 5 days ago

“Beau B was very helpful in revising my renewal quote to take into account some change in requirements. Very satisfied.”

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Posted 5 days ago

“Problem with gaining access to the portal was resolved quickly and efficiently by MG9”

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Posted 5 days ago

“Really easy, quick and thorough. LY4 helped me a lot.”

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Posted 5 days ago

“I had a great experience and the service was amazing thanks to FP2”

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Posted 5 days ago

“LC6 and SW1 were very helpful with my query. A satisfactory price for renewal was negotiated.”

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Posted 5 days ago

“KT7 was very helpful in dealing with my enquiry. The issue I had was resolved satisfactorily.”

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Posted 5 days ago

“What a relief to have help from someone who knows exactly what I'm trying to do. So understanding and patient and knew exactly what I needed. Very reassuring and very professional but with the added touch of friendliness and reassurance. LE6.Leanne Warren-le6”

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Posted 5 days ago

“NI1 agent was extremely helpful and polite renewing my policy was painless”

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Posted 5 days ago

“Sorted my problem in about 10 mins and lowered the price thanks MF7”

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Posted 5 days ago

“Unfortunately had to get in touch via LiveChat as I knew a direct debit was going to fail next week, and while it's too late to change it now - lost 1 star as unable to help with changing date by 1 day (not the agent's fault, the DD has already been called for) but also not able to do anything about late fee that will be incurred despite advanced notice that the payment date needs to be changed (again, not agent's fault, is down to company!) Agent AR6 was very helpful, polite and knowledgeable. While they weren't able to give me the outcome I wanted, they did answer all my questions very patiently.”

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Posted 5 days ago

“JF3 was really helpful after having many attempts at the online chat today she was very prompt and set up my chnges for me”

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Posted 5 days ago

One Call Insurance is rated 4.6 based on 364,571 reviews