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One Call Insurance Reviews

4.6 Rating 364,349 Reviews
92 %
of reviewers recommend One Call Insurance
Company Reviews Metrics Info
4.6
Based on 364,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous
Unverified Reviewer
“TD2 was helpful”
Helpful Report
Posted 9 hours ago
Wendy Emery
Unverified Reviewer
“My queries dealt with so Iā€™m happy. My call handler was Mg9. And Iā€™m very happy with my quote.”
Helpful Report
Posted 9 hours ago
Anonymous
Unverified Reviewer
“TM7 was very helpful. It's just a shame that they hiked my renewal price by 37%, forcing me to change after years of being with them.”
Helpful Report
Posted 9 hours ago
Anonymous
Unverified Reviewer
“I used Live Chat to speak to Raza who was very helpful and dealt with my request to cancel my automatic renewal offering alternive lower pricing to my renewal”
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Posted 9 hours ago
Tom Hickman
Unverified Reviewer
“MG9 was brilliant. Really helped me sort out my change of insurance details. 5*”
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Posted 9 hours ago
Janette
Unverified Reviewer
“All sorted quickly and efficiently”
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Posted 10 hours ago
Anonymous
Unverified Reviewer
“Excellent service”
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Posted 10 hours ago
Julie
Unverified Reviewer
“I needed to cancel my moped insurance and the agent AW1 sorted it smoothly and efficiently. Thanks!”
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Posted 10 hours ago
Anonymous
Verified Reviewer
“AM4 was helpful and pleasant”
Helpful Report
Posted 10 hours ago
Anonymous
Unverified Reviewer
“quick effecient responce solving log in issues TD2”
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Posted 10 hours ago
Dave
Verified Reviewer
“Agent MC2 dealt with my question and query instantly, no faff! Very quick and easy. Great service!”
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Posted 10 hours ago
David
Unverified Reviewer
“Outstanding Service Benito Gabriel and his team were truly lifesavers when it came to recovering my money from a scam platform. Their professionalism and dedication were clear from the start. They guided me through the entire process, keeping me informed at every step. Thanks to their expertise, I was able to get my funds back. Highly recommend their services! š„š¦ššš¢š„ ā€”ššžš§š¢š­šØš ššš›š«š¢šžš„šŸ’šŸ’šŸ—@š š¦ššš¢š„.šœšØš¦ š–š”ššš­š¬š€š©š© ā€”- +šŸ (šŸ“šŸŽšŸ“) šŸ’šŸŽšŸ-šŸŽšŸ•šŸšŸ’”
Helpful Report
Posted 10 hours ago
Graham Hanson
Verified Reviewer
“I have been a One Call customer for my car insurance for many years. This morning I received an email telling me that my monthly direct debit had defaulted and that my policy was due to be cancelled. This was the first that I was aware of this matter. I attempted to find my direct debit details within the website portal, but I could not find anything. I tried to find a telephone number to call, but I could not find anything apart from Emergencies and Claims. I then tried to use the Chat, which on 3 occasions the chat cut out after the initial message from an agent, each chat after a long wait. I eventually, after 2 hours of trying, had a Chat with Tommy M who was most helpful, quickly dealt with the issue, resolved the matter in a courteous and friendly way, so top marks to Tommy M.”
Helpful Report
Posted 10 hours ago
Michael Smith
Verified Reviewer
“I was looked after by TM7, who dealt promptly and efficiently with my requests and although i would rather speak to someone, it was very good to discuss on live link. Many thanks to TM7”
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Posted 10 hours ago
Ali
Unverified Reviewer
“Excellent quick response from TM7 answered questions fully.”
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Posted 11 hours ago
Anonymous
Unverified Reviewer
“Quick, helpful and a great price, thanks HS1”
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Posted 11 hours ago
Anonymous
Unverified Reviewer
“Very quick and helpful JF3”
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Posted 11 hours ago
Anonymous
Unverified Reviewer
“Fast efficient service”
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Posted 11 hours ago
Barry Freeman
Unverified Reviewer
“Tommy was very helpful šŸ‘”
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Posted 11 hours ago
Reg
Unverified Reviewer
“HS1 was very helpful answered all my questions and found the quote I had earlier in the week, that I couldn't see on my customer portal. Gave me all the information I required and the costs. Really happy with the service I received today and would recommend One Call to everyone.”
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Posted 11 hours ago
One Call Insurance is rated 4.6 based on 364,349 reviews
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