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One Call Insurance Reviews

4.6 Rating 365,107 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 365,107 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous
Anonymous  // 01/01/2019
JF3 very helpful today with my car insurance requote :)
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Posted 1 week ago
Very quick answer to my question
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Posted 1 week ago
Very helpful, sorted in few minutes Happy customer Thank you
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Posted 1 week ago
Quick connection to the life chat and sorted out my query in minutes!
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Posted 1 week ago
We had a really helpful phone call with LE6.Leanne Warren-le6 who couldn't have been more friendly, helpful and efficient. Nothing was too much trouble for her and she was kind and very approachable. She is a total credit to your organisation and deserves to be recognised for her wonderful customer service.
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Posted 1 week ago
Ld7 was amazing and sorted everything I needed. Star studded service thankyou x
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Posted 1 week ago
TJ2 was brilliant
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Posted 1 week ago
I have been with One Call for two years and needed to cancel my policy due to buying a new car. The agent who I dealt with was MW7 - the whole thing was processed within ten minutes. Great to see a helpful service even when cancelling, will definitely use One Call again.
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Posted 1 week ago
very thorough and efficient but very lengthy but that was the fault of the system not the chat host however there is a possibly that the payment went through twice one with paypal and one visa i would be obliged if that could be checked
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Posted 1 week ago
Daisy (DN1) helped me with my enquiry efficiently and swiftly. Pleasure to chat with.
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Posted 1 week ago
Helpful, quick and efficient. Nothing was too much trouble. Was very impressed with the service **DJ2**
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Posted 1 week ago
HG1 was very helpful in assisting me in stopping my policy.
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Posted 1 week ago
BD2 was a greast help,thanks.
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Posted 1 week ago
LE6 gave me a first class and friendly service. Great to be able to discuss policy renewal with her.
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Posted 1 week ago
TW9 was very good and he quoted for my insurance which I am very happy with. 5 stars from me.
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Posted 1 week ago
Fast efficient structured helpful response clearly defining next steps in answering my query
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Posted 1 week ago
Although originally 14th in a queue - I was very quickly attended to by LR1. She located my new vehicle (which I had been unable to do as DVLA lagging behind) and sorted my request promptly and efficiently . Great service.
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Posted 1 week ago
SM2 simple, efficient and friendly customer service.
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Posted 1 week ago
The only downside is that it takes a lot of trouble to try and talk to a real person other companies seem a lot better at this.
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Posted 1 week ago
EK4 was very helpful & professional dealing with policy issue.
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Posted 1 week ago
One Call Insurance is rated 4.6 based on 365,107 reviews