One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 378,411 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 378,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from JL4. Got it all resolved very quickly with a great result. Highly recommend One Call Insurance.”

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Posted 4 days ago

“Is1 prompt efficient review of renewal thank you”

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Posted 4 days ago

“Had a little problem with my documentation today and very quickly EK4 helped me out very quickly and problem now solved.”

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Posted 4 days ago

“SK3 - Sian was a great help. Fast, responsive, got it done. Thank you”

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Posted 4 days ago

“Excellent service. Answered all my questions. LD7 was excellent”

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Posted 4 days ago

“Ji9 was quick and very helpful on live chat”

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Posted 4 days ago

“AT7 was most helpful with dealing with my query to put my partner on my insurance for a temporary period, great service well done.”

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Posted 4 days ago

“MG9 was so helpful with my inquiry was dealt with very professionally.”

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Posted 4 days ago

“The Agent concerned (AT7) was very helpful and was able to sort out my query and resolve the problem in a very prompt manner. I was extremely impressed with the service and outcome.”

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Posted 4 days ago

“Quick response, reassuring.”

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Posted 4 days ago

“Great support from Becca / RW2 to update my policy to a new car. Thank you.”

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Posted 4 days ago

“Swift service and polite MC2 staff member”

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Posted 4 days ago

“Mg9 was very helpful great customer service”

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Posted 4 days ago

“JL4 was very efficient and helpful. Always find that onecall staff are very good.”

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Posted 4 days ago

“very friendly and helpful lady LS2. I have reccomened one call to my family and friends”

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Posted 4 days ago

“Leanne Warren was very pleasant and extremely helpful, she gave me a full description of everything I wanted and was also very nice to speak to. She didn't rush through the call and I really enjoyed the the time that she took to make sure I got the cover that I wanted. If everyone was as pleasant As leanne I will continue to have you as my insurers. Her identification is le6. Thank you for making my call and pleasant one.”

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Posted 5 days ago

“Unsure whether to renew but had a good chat to ‘DJ2’ who was very helpful and eventually I made my mind up to renew. Excellent service thank you.”

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Posted 5 days ago

“Just renewed my contents insurance, LS2 was very helpful and quickly sorted”

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Posted 5 days ago

“Was helped by SK3 to change over my car insurance from one vehicle to another mid policy. Very helpful and was all sorted very quickly.”

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Posted 5 days ago

“MB9 was very easy to interact with”

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Posted 5 days ago

One Call Insurance is rated 4.6 based on 378,411 reviews