One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 378,018 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 378,018 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ss9 was very helpfull and all sorted very quickly”

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Posted 4 days ago

“LE6.Leanne Warren-le6 was very helpful and efficient. Nice to be able to talk with someone instead of a machine!”

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Posted 4 days ago

“Charlotte was very helpful and explained things quite clearly.Thank you.CM7.”

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Posted 4 days ago

“Very helpful and quick response. Thank you”

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Posted 4 days ago

“KT7 was very helpful, I don't like automatic renewals and she was able to negotiate a lower price for me and get a refund actioned on the monies One Call had already charged me. Top marks to this team member at One Call”

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Posted 4 days ago

“GG1 was extremely patient and helpful throughout. Very efficient agent, sorted all my enquiries to my complete satisfaction.”

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Posted 4 days ago

“LE6.Leanne Warren-le6 Was excellent thank you.”

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Posted 4 days ago

“spoke to advisor LW7 for advice, very helpful”

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Posted 4 days ago

“Ld7 was very helpful. I would appreciate the opportunity to speak to an operator, however.”

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Posted 4 days ago

“Abbie was extremely helpful, polite and nothing was an effect . Able to all my questions. Thank you Abbie”

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Posted 4 days ago

“CH5 was helping me today and was extremely helpful, it was all very easy and no confusing at all which makes me super happy. The prices were a lot better than I expected too.”

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Posted 4 days ago

“A direct phone call access would be better.”

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Posted 4 days ago

“The information you requested was well laid out and easy to follow. No issues at all with my enquiry. Thank you”

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Posted 4 days ago

“Very helpful”

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Posted 4 days ago

“GG1 was incredibly helpful, quick and informative. Assisted with my query and helped me resilove all. Thank you”

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Posted 4 days ago

“AE1 was very good. No issues.”

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Posted 4 days ago

“Shanon was very helpful, managed to resolve the issue I called with in a professional and friendly manner and new answers to all the questions I have asked.”

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Posted 4 days ago

“EK4 Amazing sales assistant helped me with my query, highly recommend this company.”

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Posted 4 days ago

“Telephoned to re-new my Car Insurance policy as I had an issue with my auto renew payment due to change of card details. LE6.Leanne Warren-le6 - the Customer adviser who took my call was extremely helpful and pleasant in completing my renewal for me over the phone.”

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Posted 4 days ago

“Very helpful AR5 call handler very good”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 378,018 reviews