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One Call Insurance Reviews

4.6 Rating 357,928 Reviews
90 %
of reviewers recommend One Call Insurance
4.6
Based on 357,928 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Great customer service and provide exactly what I ask for
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Posted 14 hours ago
AE1 Excellent service, clearly talked through updating my spec and found me a more reasonable renewal offer which I accepted.
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Posted 14 hours ago
JUST HAD A LIVE CHAT WITH JW5, WHAT CAN I SAY, BRILLIANT SERVICE, OUTSTANDING COMMUNICATION AND ALL SORTED NOW! THANKYOU
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Posted 14 hours ago
KTI Thankyou kiera for all of your help today you was a great help in getting my cover reduced very much appreciated Great & Polite service
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Posted 15 hours ago
KT1 was most helpful
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Posted 15 hours ago
A top score for a brilliant agent, "ML2", who helped me via chat to reduce significantly my home insurance renewal quote. Can't fault her help. I thought I would be changing my insurance company, but no, so less hassle, same terms and conditions and a better price. Credit to your company. Thanks!
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Posted 15 hours ago
I chatted with TD2. Very helpful and prompt.
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Posted 15 hours ago
Had a chat with MB1 today as I was determined to cancel my contents insurance with One Call upon renewal as a result of the renewal quote I was sent a few days ago. MB1 understood my frustrations and provided another quote which I was happy with. Thank you MB1
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Posted 15 hours ago
FP2 Faye excellent, straight to problem and resolved. Kept me on chat longer to push more products as you would want, should be proud
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Posted 15 hours ago
F P 2. Very efficient came back with information I needed immediately
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Posted 15 hours ago
Got in touch to discuss my renewal quote. I dealt with Charlie (CH5) who was very efficient and quick to beat alternative quotes I had had and offer a suitable deal to enable me to stay. He was courteous and helpful throughout and his responsiveness ensured I remained a customer.
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Posted 15 hours ago
Absolutely shocked at additional cost of changing vehicle. Have been with one call for 10yrs and the additional cost is horrendous
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Posted 15 hours ago
Charlie CH5 was very friendly and helpful with my request to change some information details and provide a revised renewal quote.
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Posted 15 hours ago
HG1 helped me extremely quickly and with minimum fuss. It was a pleasure doing business :)
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Posted 15 hours ago
efficient and fast thank ss9!
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Posted 15 hours ago
I couldn't fault your staff one bit. DN1 was so patient, professional and very very helpful in helping me with the change of vehicle details.
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Posted 15 hours ago
User HS1. Was so helpful with my renewal. Very efficient. Very pleased, thank you
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Posted 16 hours ago
My contact MB1 was extremely helpful and resolved my request in a quick and professional manner.
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Posted 16 hours ago
sorted my home insurance out efficiently and very helpful, very happy with service,thank you JA1
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Posted 16 hours ago
Fab service always 💯 satisfied
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Posted 16 hours ago
One Call Insurance is rated 4.6 based on 357,928 reviews