One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 377,364 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 377,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ps1 Was a great help with my renewal this year”

Helpful Report

Posted 9 hours ago

“MS2 was superb, very patient and helpful. They listened to my requests and helped find me a perfect cover. Thank you MS2”

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Posted 9 hours ago

“SK3 was really helpful, I wanted to see if I could get a cheaper renewal price and straight away I was quoted a cheaper price with new and improved benefits. Love One Call! Thank you SK3”

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Posted 9 hours ago

“Spoke to user name KT1 re home insurance quote. Very helpful and pleasant in renewing our insurance”

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Posted 9 hours ago

“Ch5 who helped me today was really helpful and patient with me and answered my questions thoroughly and helped me understand the process of my renewal and I really think he is entitled to 5 Stars”

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Posted 9 hours ago

“Easy renewal, great price, polite helpful call handler”

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Posted 9 hours ago

“AR5 was very helpful and was able to solve my issue quickly”

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Posted 9 hours ago

“Had to hold a long time but Good services once I got through, and I renewed my car insurance with PS1, she helped me get my quote more affordable and matching others I received”

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Posted 9 hours ago

“Was easy and quick, agent SS9 was very helpful, I had a cheaper quote and was cancelling my renewal but he came back with much cheaper renewal so I happy thankyou”

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Posted 9 hours ago

“OKAY WAS NOT ABLE TO HELP ME”

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Posted 9 hours ago

“AE1.she was very helpful.listened to my renewal query re price.she explained what i needed to do once i received new renewal detail on my portal. So far very happy. For reference your customer phone no could help by giving the customer where they are in the call . Ie a number.”

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Posted 9 hours ago

“Just been dealing with IS1 for a policy update with a change of vehicle. Have to say that this was a very stress free action, and completed with impressive skill and knowledge.”

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Posted 10 hours ago

“I used the live chat to cancel my renewal as I found a cheaper quote elsewhere. Upon talking with KT7 she was able to get a cheaper quote with the additional benefits I required. Great service. Thank you KT7”

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Posted 10 hours ago

“One Call were great and extremely efficient and offer very competitive insurance.”

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Posted 10 hours ago

“Brilliant efficient service in every way especially fromLW 7”

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Posted 10 hours ago

“Clear information, efficient and quick !”

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Posted 10 hours ago

“Helpful customer service by Jay”

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Posted 10 hours ago

“Great on line chat customer service.”

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Posted 10 hours ago

“JI9 was very thorough, helpful and polite Went through my options and always checked first rather than make assumptions Very pleased with the service and JI9”

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Posted 10 hours ago

“EK4 was very helpful in helping me with my enquiry.”

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Posted 10 hours ago

One Call Insurance is rated 4.6 based on 377,364 reviews