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One Call Insurance Reviews

4.6 Rating 364,350 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 364,350 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Thanks very much for all the help getting policy sorted,TJ2 was very help full,John ellis
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Posted 1 day ago
TW9 was absolutely brilliant at solving my queries. Thank you Tyler
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Posted 1 day ago
Very helpful & fast service HS1
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Posted 1 day ago
long story tried to get a quote to change my vehicle mid term - impossible all i got through to were bots, who wouldn't put me through to a live person, didn't understand what i wanted and took for ever to to reply. on 1 occasion a 50+ min call disconnected me. i therefore tried any phone number- you try it i searched everywhere and the only phone number was for an accident report, and they were more unhelpful than the bot and had no number either. so with the cost escalating out of control with my time rather than me working i placed the business elsewhere. i have today tried once more and live chat with MW7 who i have to say was very helpful, no lag and is sorting out some refund - if i could have spoken to someone or if i had spoken to MW7 back in NOVEMBER you may still have had a customer, one that would have told a very different story. The funny thing is that just below this review it says how did you communicate with the company - live chat, e mail, TELEPHONE(i wish) or not applicable.
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Posted 1 day ago
LY4 was very helpful and sorted my issue efficiently, problem solved in a few minutes happy with service
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Posted 1 day ago
Excellent service via the customer portal with assistant DN1
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Posted 1 day ago
Couldn’t speak to anyone and trying to use customer portal kept going down
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Posted 1 day ago
TD2 very helpfull thatk you
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Posted 1 day ago
AW1 retrieved a chat which I was unable to download. Very grateful
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Posted 1 day ago
Matthew B was very helpful and understanding with my circumstances
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Posted 1 day ago
Yesterday spent over 3hours trying to connect with you phone number does not work,live chat cancelled twice.but today with help of “KB2” everything seems to have worked out so she deserves 4 stars
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Posted 1 day ago
Spoke LB3 who handled my query quickly and easily . Very good service
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Posted 1 day ago
Very happy Natasha was very helpful and patient with me
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Posted 1 day ago
I spoke to AR5 yesterday about my direct debit & i had a few issues, but it was sorted,Thanks to AR5
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Posted 1 day ago
NK3, was most helpful and resolved my issues. very knowledgeable on the product
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Posted 1 day ago
Very knowledgeable and helpful. Solved my query very quickly!
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Posted 1 day ago
AL4 was brilliant today sorting out my renewal. Cheers
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Posted 1 day ago
Excellent advice and service from KT7.
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Posted 1 day ago
JW5 Was prompt and efficient. Handed my query before I even asked. Well done
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Posted 1 day ago
Regarding Agent WP1, I had a very positive experience today. He quickly and efficiently answered my query and then provided a contact number which I needed regarding my second query.
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Posted 1 day ago
One Call Insurance is rated 4.6 based on 364,350 reviews