One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 377,957 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 377,957 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ar6 was very helpful and polite”

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Posted 3 days ago

“TW9 was extremely helpful and efficient at sorting my policy change. thank you”

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Posted 3 days ago

“I spoke to Keira today, reference K1 - extremely helpful and pleasant young lady, definitely stopped me taking my business elsewhere. Thank you Keira.”

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Posted 3 days ago

“AR5 was very helpful and sorted my issue straight away”

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Posted 3 days ago

“SM2 was my agent and dealt with my request promptly and efficiently”

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Posted 3 days ago

“SF7 was extremely helpful and covered all my questions and gave me reassurance”

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Posted 3 days ago

“TJ2 Super efficient…many thanks”

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Posted 3 days ago

“I chatted with a very pleasant individual KB2 - Helped me very quick and told a ver bad but funny joke . Two TV ariels the church service was rubbish , but the reception was brilliant . haha”

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Posted 3 days ago

“Received my renewal, which had increased £40 since last year and was £40 more than a like 4 like offered by another provider. I discussed the possibility of a reduction via Live Chat with ir2 and my renewal quote was reduced by £40.”

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Posted 3 days ago

“Contacted due to unable to log in. Then found it was my own doings. This service i found very helpful and issue was resolved in seconds many thanka to all concerned, Kevin.”

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Posted 3 days ago

“I rang to discuss my contents renewal and i was satisfied with the outcome of it and agreed to renew again. I found Allen to be very helpful and listened to my concerns regarding the renewal quote also important was the security questions i was asked before discussing the renewal Regards Paul Mason”

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Posted 3 days ago

“Many thanks for your help JC3 in resolving some questions on my policy”

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Posted 3 days ago

“CH5 was helpful, quick and great”

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Posted 3 days ago

“On talking to KT1 she was able to help me with the renewal of my policy very courteous and new her job.”

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Posted 3 days ago

“Elisha very professional and sorted my query about renewing my policy as bank had delayed it for some odd reason. Polite and helpful employee”

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Posted 3 days ago

“I got excellent support - and a resolution to my problem with renewal - from **KT7** who answered my many questions and assured me of your service.”

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Posted 3 days ago

“My chat has now closed but wanted to leave a review ( as asked by advisor) **KT7**. The advisor was knowledgeable and even though it was live chat her professionalism came through in her responses. She was understanding empathetic and resolved my query to my satisfaction. So much so that I decided to stay with the company and not go elsewhere. An asset to your company and deserving of a positive review. 5 ***** Susan Haswell - 1:21 pm”

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Posted 3 days ago

“AR6 was very helpful and answered my queries. Thank you.”

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Posted 3 days ago

“ISI was very patient as it was a confusing request, she did well and i was very pleased with all details i requested. well done. David”

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Posted 3 days ago

“SS9 Handled my renewal and policy change today. It was a pleasure to deal with One Call and SS9. Very efficient, knowledgeable and helpful. Highly recommended.”

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Posted 3 days ago

One Call Insurance is rated 4.6 based on 377,957 reviews