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One Call Insurance Reviews

4.6 Rating 364,928 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 364,928 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous
Anonymous  // 01/01/2019
Very simple, quick enquiry, dealt with by DN1 Thank you
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Posted 1 week ago
TD2 great service
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Posted 1 week ago
JA1 was very helpful after my online payment didn't go through. He went through my policy in a clear and precise manner which I could understand.
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Posted 1 week ago
SK3 was very helpful and was able to retain a customer
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Posted 1 week ago
While I was far from happy with my house insurance renewal quote, Paige Butler PB1 was most helpful and very polite. She tried her best to give me a better quote but unfortunately she was unable to match other "online" quotes. She was a very pleasant and helpful young lady!
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Posted 1 week ago
DN1 exceeded my expectations!! I only wanted to clarify something before making changes on the portal but DN1 explained something to me that I was unaware of that has made a stressful situation so much easier! Thank you DN1
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Posted 1 week ago
WP1 was very very helpfull
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Posted 1 week ago
ML2. Megan was extremely helpful and efficient with reviewing my policy and offering me a great price to ensure renewal. Answered questions diligently.
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Posted 1 week ago
One of the Customer Service attendant Leah was very kind and professional during my telephone conversation, asking for advice on my car insurance renewal, she went above and beyond to get me a better quote as I was ready to move my insurance to another company. Thank you Leah LY$ for your great customer service skill. Hannot
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Posted 1 week ago
FP2 Was very helpful,and explained things clearly.
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Posted 1 week ago
Was unable to amend policy via portal so spoke to Hannah HG1 via chat instead who quickly and efficiently amended my vehicle for me. She was patient, pleasant and knowledgeable. Many thanks
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Posted 1 week ago
I was speaking to Adam regards my insurance policy and updating our Direct Debit info. He was very helpful, understanding and explained everything I needed to do. Many thanks Eric Hill
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Posted 1 week ago
TM7. Very helpful. Friendly and professional agent
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Posted 1 week ago
I never find it straight forward to use these chat boxes but for once I had an operator who proved patient and very helpful, thank you TJ2- diolch yn fawr.
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Posted 1 week ago
Thank you JC3
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Posted 1 week ago
Helpful and knowledgeable staff
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Posted 1 week ago
Very helpful
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Posted 1 week ago
agent ji9 answered my call. Listened to my query and confirmed renewal docs had been sent. Explained where to find docs on portal. Went thru some details. Said renewal would be automatic. Friendly and professional agent
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Posted 1 week ago
KT1 was very helpful. Understood my issue and dealt professionally👍🏼😄.
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Posted 1 week ago
AW1 provided an excellent service today!
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Posted 1 week ago
One Call Insurance is rated 4.6 based on 364,928 reviews