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One Call Insurance Reviews

4.6 Rating 364,386 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 364,386 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Very good but portal needs updating very slo and jumpy and your web site is the same
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Posted 2 days ago
It was so nice to speak to a real person for a change and my issue was sorted so much quicker. My policy was up for renewal and I wanted to know how much extra it would cost to add an extra person, excepted the quote and it was sorted. Well done VH3 and so lovely to speak with you.
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Posted 2 days ago
Lauren D was fantastic. So helpful got everything sorted for us
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Posted 2 days ago
Absolutely first class service today
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Posted 2 days ago
Excellent customer service and very helpful
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Posted 2 days ago
ML2 - Very helpful, super quick at resolving my issue, very happy!
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Posted 2 days ago
very helpful
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Posted 2 days ago
Brilliant customer service today Emily was lovely, help me out so quickly, would definitely recommend her 😁
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Posted 2 days ago
I have been with One Call for a few years and when my renewal came through I found it to be a bit high. I got intouch via online chat and HS1 (Hannah) was amazing. She went through all my details and was able to bring the price down without taking anything important away. I was happy I didn't have to change insurances companies. HS1 was very thorough and respectful.
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Posted 2 days ago
OC3 was very helpful, answered all of my questions and gave me all of the information I needed. Great service
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Posted 2 days ago
TM7 dealt with my chat very swiftly and helpful
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Posted 2 days ago
HS1 was a great help got my changes changed easily with no problem 🙂
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Posted 2 days ago
TM7 was very helpful in finding a renewal price for my car insurance.
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Posted 2 days ago
Very happy with the service from BB5.
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Posted 2 days ago
Thank you Tommy (TM7) for helping to change my vehicle today - you made it such an easy process
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Posted 2 days ago
LY4 was superb today when reviewing and updating my car insurance; patient, understanding and a great listener. Most importantly, she understood my needs, your product and clarified all my questions, and eased my concerns - if only all customer services performed this well.
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Posted 2 days ago
Thank you Tommy (TM7) for all your help today - you made it so easy to change my vehicle AA+++
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Posted 2 days ago
Excellent service from LE6 highly recommend
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Posted 2 days ago
LD7. What a nice polite lady. Lauren she. Was knowledgeable helpful and efficient. this is what you require nice staff then customers will return
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Posted 2 days ago
Great service from ai2, was really struggling to make changes. Once Ai2 became available this was dealt with straight away. Thank you so much!
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Posted 2 days ago
One Call Insurance is rated 4.6 based on 364,386 reviews