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One Call Insurance Reviews

4.6 Rating 378,775 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 378,775 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Quick, friendly and knowledgeable response to questions
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Posted 4 days ago
IS1 was really polite, helpful and professional helping me via Live chat today to update personal details, and complete my renewal for this year. Thank you IS1.
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Posted 4 days ago
LB3 was helpful and efficient in changing over my car insurance.
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Posted 4 days ago
Very quick and helpful on chat line.
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Posted 4 days ago
LB3 was helpful and easy to talk to over the live chat.
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Posted 4 days ago
Very helpful customer service by EK4, was very patient with me and found a solution to each problem.
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Posted 4 days ago
LW7 very helpful and easy to deal with
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Posted 4 days ago
Reward Loyalty by increasing premium by more than 25% despite not submitting a claim! Why do this? Why did i have to waste my time negotiaiting with your representative?
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Posted 4 days ago
Very quick and helpful.
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Posted 4 days ago
So easy to do and quick. Very happy with the service.
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Posted 4 days ago
Spoke to Lydia earlier this morning via love chat (LydiaB3) even though the phone lines were switched off for bank holiday, she helped with our change request and everything could not have been smoother or easier. Have been with OneCall for 8yrs and have not had anything less than brilliant customer service and Lydia has been testament to this..thank you
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Posted 4 days ago
JS4 dealt with my query on live chat quickly and effectively this morning. Much appreciated. Thank you.
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Posted 4 days ago
Very helpful and clear
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Posted 4 days ago
SM2 was very helpful and quick in sorting out any problems I was experiencing with my policy. Thank you!
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Posted 4 days ago
Js4 was the agent and got me what I needed excellent service thank you
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Posted 4 days ago
Excellent customer service from KB2
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Posted 4 days ago
This morning I was using your Chat Portal to finalise a Buildings Insurance Police. Your agent, SM2 was very helpful, efficient and provided me with a great customer experience. 5 Stars.
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Posted 4 days ago
Excellent T customer service
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Posted 4 days ago
LW7 Was very helpful and explained all the details that I needed. The transaction was completed in a very satisfactory fashion.
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Posted 4 days ago
EK4 has been great help this morning on the online chat
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Posted 4 days ago
One Call Insurance is rated 4.6 based on 378,775 reviews