One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.60

4.6 Rating 364,571 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 364,571 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“HS1 was very helpful”

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Posted 4 days ago

“Called one call regarding my house insurance renewal. KT7 was lovely and very helpful.”

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Posted 4 days ago

“KT1 was very helpful and answered all my questions very professionally.”

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Posted 4 days ago

“Have used One Call for a while and like and appreciate their excellent communication with reminders e mailed and posted . Correspondence is well laid out clear and to the point. Their customer service is efficient and helpful and easy to navigate through the options. VH3 was especially helpful thus morning whilst patiently explaining my various options with clarity. I appreciated the time spent and did not feel rushed or confused. Highly recommend One Call.”

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Posted 5 days ago

“Thank you to Shanon SR8 for her support and advice in changing my policy this week. She was very helpful and clear about the terms and conditions and made sure I understood and agreed at all times. It made this process much easier.”

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Posted 5 days ago

“Leanne listened to me. She was courteous, efficient and friendly. I renewed my car insurance happily and wish Leanne all the best in 2025. LE6.Leanne Warren-le6”

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Posted 5 days ago

“I’m an existing customer and have found One Call easily accessible by phone and online. TM7 was super kind and helpful with my policy change and provided all the information and answers to my queries. I felt very supported. The price is competitive and matched with the customer service an all round good experience.”

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Posted 5 days ago

“AR5 was very helpful and had the patience of a saint. All bases were covered and no sales pitch was pushed which I was happy about. I'm happy of what products were offered and they were competitive.”

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Posted 5 days ago

“Many thanks to AD7 for his help and patience in dealing with our insurance issues. Provided easy to understand instructions and guidance - made the process so easy.”

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Posted 5 days ago

“Excellent information from your online representatives.”

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Posted 5 days ago

“Your representative Vienna was professional, articulate and exuded confident knowledge that helped steer me towards what I needed. Well done.”

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Posted 5 days ago

“MG9 answered my question well thanks”

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Posted 5 days ago

“Marcela G (MG9) was really helpful answering my question and providing options on how best to proceed. Quick and helpful, putting our mind at ease.”

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Posted 5 days ago

“Great help from Alina Ai2, was struggling to get details done, but Alina talked me through it. Thanks Alina Ai2, great job.”

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Posted 5 days ago

“Leon (LC6) was very helpful in changing my vehicle and quoting me for next year's cover.”

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Posted 5 days ago

“Customer Service today via chat 100% thanx to Oliver OC3. All sorted within minutes changing my direct debit payment date. Thank you OC3 🌟”

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Posted 5 days ago

“KT1 was fab she was polite and efficient at sorting my call”

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Posted 5 days ago

“Brilliant customer service from Victor WP1”

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Posted 5 days ago

“Great and fast service from agent AD7. Could not have been more helpful”

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Posted 5 days ago

“AR5 made cancelling my vehicle policy super easy after selling my car”

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Posted 5 days ago

One Call Insurance is rated 4.6 based on 364,571 reviews