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One Call Insurance Reviews

4.6 Rating 364,387 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 364,387 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Although it takes some time to go through the process I was happy to get a better renewal quote for my Home Insurance from online chat agent **TD1**
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Posted 3 days ago
KB2 was very supportive and explanatory during our online chat to alter my insurance to another car. The instructions she gave were very helpful and clear. She took a step by step approach which aided me in successfully completing the task that was at hand.
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Posted 3 days ago
Clear concise advice. Mk
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Posted 3 days ago
OC3 very helpful with my change of address & inclusion of Buildings cover & enhanced products
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Posted 3 days ago
I must say MF7 was absolutely amazing, so polite and brilliant to talk to.
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Posted 3 days ago
Thank you very much MG9 for helping me today with my inquiry about my existing car policy insurance issue. You are so very kind, caring and so patience to me. Many thanks for your time for me. again wishing all the specially on competitions you're in now. Good luck and God bless..
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Posted 3 days ago
just had a chat with K2B regarding my policy its was very insightful, great knowledge of there systems
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Posted 3 days ago
I contacted one call insurance as to my house insurance. I am now retired and the renewal quote was more than I expected, however I talked to**KT7** and and managed to get a cheaper deal. Kadie had a beautiful phone voice and she explained everything so I'm very happy. Thanks KT7 for your help. Regards CRN.
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Posted 3 days ago
MG9 WAS VERY HELPFUL, KNOWLEDGABLE & EFFICIENT. IT WAS JUST LIKE CHATTING TO SOMEONE DIRECTLY. ALL QUESTIONS PROMPTLY ANSWERED AND ALL DOUBTS CLEARED.
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Posted 3 days ago
EK4 was very helpful and friendly.
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Posted 3 days ago
KB2 was very helpful and made the necessary alterations to our policy very quickly. Thank-you for the help
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Posted 3 days ago
SM2 was a pleasure chatting with SM2. Very helpful and quick getting back to me .10/10
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Posted 3 days ago
Was brilliant and resolved the issue I had
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Posted 3 days ago
Good spoke to jc3 very helpfull
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Posted 3 days ago
Very helpful help from WP1 - great company to deal with!
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Posted 3 days ago
My call was answered quickly. LY4 was very helpful and resolved my query.
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Posted 3 days ago
TD1 was extremely helpful and got me a great deal for my contents insurance covering all my needs. Would definitely recommend.
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Posted 3 days ago
SB8 was a pleasure to deal with . Very knowledgeable and friendly .10/10
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Posted 3 days ago
Obtaining assistance from live chat is a nightmare akin to ‘Groundhog Day’. The main portal says you can call customer service, but live chat says it’s all online. Live chat queue goes from 18 down to 2 then ends. Once you get an agent, advice on how to proceed varies depends on who gives it.
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Posted 3 days ago
Am3 was very helpful with my problem and sorted it very quickly
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Posted 3 days ago
One Call Insurance is rated 4.6 based on 364,387 reviews