One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 377,364 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 377,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TS3 staff member was very efficient and helpful in dealing with my contents renewal and negotiating a very good monthly premium.”

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Posted 8 hours ago

“KS8 answered my quickly very promptly and efficiently, hopefully the dept she past my query to, will be as good!”

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Posted 1 day ago

“Leah your adviser was very helpful but I have found the process of buying car insurance from you very complicated”

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Posted 1 day ago

“Fairly quick and easy”

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Posted 1 day ago

“Bit long winded but then again aren't they all, with the basic breakdown cover and basic legal package added I'm not actually sure how much I ended up paying, hopefully it was all in on the original quote and not a hidden extra , Abit confused.com tbh.”

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Posted 1 day ago

“JF3 very helpful”

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Posted 2 days ago

“Helpful once I got through to an agent but it took 45 minutes to simply change my address on my policy because for some reason it wouldn’t let me do it online. Disappointing because I’ve always had good service in the past and these days I would expect to be able to carry out such a simple task via the website.”

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Posted 4 days ago

“I’d like to thank MB3 for excellent and informative customer service . Robin Bryan”

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Posted 5 days ago

“Agent EK4 Engin was very helpful.”

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Posted 5 days ago

“Good price and easy to review”

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Posted 6 days ago

“Lw7 although they were very polite and helpful , the insurance company itself know how to rip customers off with fees for everything 5 * for LW7 but not the company”

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Posted 6 days ago

“I would have given a higher rating but for the fact that you send lots of unnecessary automated emails”

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Posted 6 days ago

“Great customer service from VH3 today. D3alt with my query confidently and professionally. Many thanks”

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Posted 1 week ago

“You go onto the website fill out details then need to then speak to an advisor via chat. Who then asks the same questions and gets to sell you insurance when you clearly want to just cancel”

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Posted 1 week ago

“LN1 thanks for your time and patience. Will definitely use again.”

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Posted 1 week ago

“Changing New car details over the phone quick and easy, checking details later on my portal found wrong registration, rang up again to amend, hopefully resolved.”

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Posted 1 week ago

“One Call Chat experience is very positive, quick way to get all answers needed, special thanks for LW7 who dealt with my case very quickly.”

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Posted 1 week ago

“Is1 was very helpful and had everything sorted with ease thank you”

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Posted 1 week ago

“the agent LW7 I spoke to was very nice and understanding. Answered any question I had quick and affirmatively. Good experience overall”

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Posted 1 week ago

“Quite a hefty price to cancel a policy!”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 377,364 reviews