Consolidated Label Co. Reviews

Name: Consolidated Label Co.
Address: 2001 East Lake Mary Blvd, Sanford, Florida
Rating: 4.82

4.8 Rating 784 Reviews

98 %

of reviewers recommend Consolidated Label Co.

Company Reviews

Metrics

Info

4.8

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

407-339-2626

Email:

sales@consolidatedlabel.com

Location:

2001 East Lake Mary Blvd,
Sanford
Florida
32773

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Consolidated Label Co. 5 star review on 15th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called in and spoke with a lady don't remember her name but her email is jsebald@consolidatedlabel.com....I have never purchased labels before and needed guidance from your personnel on what to purchase. She was EXTREMLY RUDE to me. I explained to her that I needed her knowledge with labels, just like she would we need my knowledge about glass. She acted as if I should KNOW what I wanted. I was looking for labels that would wrap around water bottle, she did inform me many times no such label existed. I explained to her that it was ok, but my mother during her re-election campaign purchased labels that worked very well for a water bottle, even though it did not wrap all the way around. I was then turned over to Danny, who was EXCELLENT!! However, because of whatever person above wrote up we went with that. I am fully aware that I approved the proof and size of my label. However, I was VERY disappointed when I rec'd my labels. They are basically a business card that is a label and look like crap on water bottles. It would seem the lady I originally worked with put no effort or thought into what I was looking for. Who ever the lady I originally worked with should have offered a much better label and her knowledge of labels, just as I do when people call in looking for glass. I was not happy with your services at all or the art department, again I realize I approved everything, but I was basing my approval on the label suggested by first lady. The art department put no thought into designing something, just my logo on a label. I don't think I will use you again due to this. She actually sounded very snotty with me when I asked for her knowledge. VERY POOR customer service by her. Danny was great, even when I called back when I realized the labels I rec'd he apologized once he knew what I was looking for and said ya that wont look good on a bottle. So now I'm stuck with several hundred labels I wont be using because they look extremely cheesy on a water bottle.”

Helpful Report

Posted 8 years ago

Shauna, Thank you for taking a couple minutes to talk to me today. I appreciate your feedback and apologize for the issues you've experienced. We look forward to replacing your water bottle labels as soon as possible with something that better fits what you need. Please let us know if there's anything else we can do for you. - Gregg S. - Marketing and Customer Service Manager

Posted 8 years ago

“Excellent service and excellent product. Out labels turned out perfect and Liz and George are a pleasure to work with.”

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Posted 8 years ago

“We are very happy with the material used and printing quality. Our Rep. Meagan is also very good, she is easy to reach and responds very fast. Keep up the good work. Thank you!”

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Posted 8 years ago

“The quality of the labels is fine...the customer experience with Jane Sebald was challenging. Both USM contacts are pleased to see her transition out.”

Helpful Report

Posted 8 years ago

I apologize for the challenges you experienced while working with us. Please let me know if there is ever an issue and I will be happy to help you get the resolution you need. Thank you! Gregg S. - Marketing and Customer Service Manager

Posted 8 years ago

“Very good, valuable relationship. You are very responsive to "all" needs - especially emergencies which is very important to me as a new employee here. We need to improve upon communication between the customer service at Consolidated and the art department at Apollo though. There seems to be an on-going disconnect there.”

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Posted 8 years ago

“I had a small label change which consisted of changing the phone number on our label(s). I can understand a couple of days in the art department, but two weeks is a bit long, it shouldn't take that long.”

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Posted 8 years ago

“Had a request for a relatively small run, with little lead-time. We were thoroughly pleased with the professionalism of their ordering system and communications, with their proficiency in meeting our print requirements, and with their responsiveness to our own customer service needs. And, all at a very competitive price. Our thanks and appreciation.”

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Posted 8 years ago

“Very good quality labels. Turnaround time was a a little slow but not bad (then again i did order 55 different designs). Customer service was great and had a very quick and knowledgeable responses to any of my inquiries. Will definitely order again VERY SOON!”

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Posted 8 years ago

“This is such a great service. Especially for a start up!”

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Posted 8 years ago

“Everyone is great to work with. Good, fast service and quality stickers.”

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Posted 8 years ago

“Your team always comes through. Great to work with them. No complaints. Thanks!”

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Posted 8 years ago

“Professional, prompt and courteous service. I will use Consoldated again”

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Posted 8 years ago

“I love working with Consolidated Label Co.! Sean Merrill in particular is a wonderful sales rep who makes it easy for me to place my orders. He's knowledgable on all the products, quick to respond to estimate inquiries- and a pleasure to work with. Thanks, again, for helping our business stay in business! :-)”

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Posted 8 years ago

“The staff at consolidated label takes tremendous pride in providing excellent customer service. Very responsive, with great communication as well as creating an excellent product.!”

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Posted 8 years ago

“Great customer service and great products.”

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Posted 8 years ago

“Products are high quality and customer service is a pleasure to work with. I would highly recommend them to others!”

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Posted 8 years ago

“I have worked with a few label companies - some with glitzy websites and big promises. When you work with Consolidated Labels you get personal service, excellent quality, fast turn-around, attention to detail and a great price. Couldn't be happier!”

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Posted 8 years ago

“I recently placed my 4th order through Cari Fernandez and am as happy as I was the 1st time:) she's an absolute pleasure to work with, timely and efficient and the labels have turned out perfectly each time. Thank you!”

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Posted 8 years ago

“Their customer service has gone above and beyond to help me with my documents, and the quality is superb!”

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Posted 8 years ago

“Consolodated label did an excellent job on the labels for my product. I will definitely use them for all my labels.”

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Posted 8 years ago

Consolidated Label Co. is rated 4.8 based on 784 reviews