Consolidated Label Co. Reviews

Name: Consolidated Label Co.
Address: 2001 East Lake Mary Blvd, Sanford, Florida
Rating: 4.82

4.8 Rating 784 Reviews

98 %

of reviewers recommend Consolidated Label Co.

Company Reviews

Metrics

Info

4.8

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

407-339-2626

Email:

sales@consolidatedlabel.com

Location:

2001 East Lake Mary Blvd,
Sanford
Florida
32773

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Consolidated Label Co. 5 star review on 15th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience is a bit odd. I ordered in 2014 and had an issue with one of the salespeople. I basically felt I was not getting the help I was hoping for, the guidance and suggestions to help me find the best solution and ways to get the best pricing. In short, I was not explained about custom sizing vs stock sizes at first and was about to spend $250 x2-3 labels until I stumbled on that information. I was frustrated and requested for someone else to help. And they did. But it was always an odd experience from there. and my former business partner had a heated conversation with someone there and it was never great from there on. And I apologized for that profusely. And then I had to place a new order, and again, it was just n odd feeling. As if my business was not wanted. Sure, I did get the help, but it was in an odd, condescending manner. Jane, my rep would help, but it was not a pleasant experience. I even had to remind her that I am trying to give business but felt as if they are doing me favors. I was always pleasant and patient, but it was clear that Jane and others were not excited to work with me. Which again, I find incredibly odd as I truly was respectful, patience and never demanded anything. I even went as far as stating that I am simply trying to maximize my costs by ordering multiple labels in the same size and that we are a small company trying to make it work out the best. The labels themselves are great. The service, not so much. The design person, Sean, was really helpful, patience and nice. Overall, I would probably shop around for my next order as I felt not wanted when speaking with Jane. I hope this gets to the owner of the company, as I myself a business owner would like to be aware of such complains and concerns. Thank you. Mike”

Helpful Report

Posted 9 years ago

Mike, Thank you for taking the time to write a review for us. While I wish it were under better circumstances, I hope you know that we do appreciate the honest feedback, as it gives us a chance to address issues like these. Our goal is for our customers feel as if they are the ONLY customer we deal with, no matter how large or small the order may be. Obviously, that was not the case here and I apologize. I would also love to hear any other thoughts you have on your experience, and our systems in general. If you have a few minutes for a quick call, let me know. Otherwise, I do hope you'll give us another shot at this. We can try another rep, or I will be happy to take your order myself, if needed. One way or another, I hope we can keep you with us for the next order. Let me know if there's anything else I can do to help. Sincerely, Gregg S. Marketing Manager

Posted 9 years ago

“Consolidated Label has always been amazing to work with. Prompt with responses and the printing is perfect.”

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Posted 9 years ago

“Consolidated Label is the best! They worked with me to get my color correct & my targets look great.”

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Posted 9 years ago

“Our e-juice labels turned out great! Consolidated labels had great customer service and quality labels. Boneshaker Vapes”

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Posted 9 years ago

“Excellent customer service and labels! Cari was great!”

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Posted 9 years ago

“My label order arrived today, and it exceeded my expectations. Truly a nice job. Many thanks, Jeff CEO - Island Tonic Co. Lummi Island, WA”

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Posted 9 years ago

“Cari is unbelievable. Keep up the quality staff.”

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Posted 9 years ago

“Great Company to work with. Have been doing business with them for many years and have yet to have a bad experience. Even business emails have a friendly touch to them. Consolidated is quick on responses and they work hard to be accommodating when time sensitive problems arise. Very Happy Customer!!!”

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Posted 9 years ago

“Meagan, my sales rep was fantastic and patient with me. This was the first time placing my business placed an order with Consolidated Label and it was a very smooth process and they were very helpful. I'm very happy with my labels. They came out great and ended up being cheaper for my rather than printing my own labels. Thank You.”

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Posted 9 years ago

“Needed colored labels in 3 days. Linda was excellent in getting the job done for us. Great company to work with.”

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Posted 9 years ago

“Since day one, consolidated label has been our first and only choice, sure there are other companies out there, but why waste your time when you have perfection at its best, The team at consolidated label is always there to insure your product will be all you want it to be, Pure Excellence is what you can expect. Chuck Williams RVTECH”

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Posted 9 years ago

“Cari Fernandez, my customer service rep is fantastic! I am a very satisfied customer.”

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Posted 9 years ago

“Rhonda is great to work with. She keeps us notified of our order and gets it placed quickly”

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Posted 9 years ago

“Cari is absolutely wonderful.”

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Posted 9 years ago

“WORKING WITH CARI FERNANDEZ IS ALWAYS A PLEASURE! SHE IS A TRUE PROFESSIONAL AND I'LL CONTINUE TO DO BUSINESS WITH CONSOLIDATED LABEL. THANK YOU”

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Posted 9 years ago

“Melinda was most courteous and professional in helping me with my questions and subsequent placement of an order.”

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Posted 9 years ago

“Quick efficient service, courteous and helpful employees, excellent products. Service Rep Briana Knapp was a pleasure to deal with, very accommodating.”

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Posted 9 years ago

“Great products and great service!”

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Posted 9 years ago

“Consolidated Labels has printed my labels for 14 years and have always done a wonderful job. Everyone at Consolidated Labels are very friendly and helpful.”

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Posted 9 years ago

“Excellent quality, wish the turn time would be a little quicker.”

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Posted 9 years ago

Consolidated Label Co. is rated 4.8 based on 784 reviews